April, 2018

Dear Lyndsey
As you know, Rosalyn and I hosted our sons' Barmitzvah party in your hotel in March 2018
Now, I must admit that when my wife suggested Beales Hotel, I did have my reservations
But, how wrong was I !!
Beales Hotel is a fairly modern hotel, which is very well located and easy to find (according to many of our guests)
The facilities were sufficient for our needs and we stayed in a sensibly sized bed room, which was clean and tidy
The food / Restaurant - When we were invited to attend the 'Tasting' (some months prior to the main event) I wondered if I would be happy ............ As it turned out, the food was great, there is an excellent chef and team in the Kitchen. As you all know, I subsequently decided to have my own Birthday Lunch in the Hotel
As far as money is concerned, Beales Hotel is competitively priced. But, what makes the Hotel stand out is the fact that there are NO add ons !!! In fact, I found the hotel to be more than generous and considerate. I must have had at least 2 or 3 free coffees and I even received a very small refund on the monies I paid up front to the Hotel. These gestures were unexpected and much appreciated.
I leave the best till last !!
What helped to make our Party so wonderful was Beales Hotel ----------- The Staff
My wife informs me that you, Lyndsey Crouch have been great to liaise with, that you helped and assisted in any way you could and you carried out everything as discussed and agreed, with out fault. Thank you very much for all your time and attention to detail.
Francis Johnson - Food and Beverage Manager - at the risk of embarrassing him, a true professional ! I have been to many Hotels and Restaurants ....... Francis is a gentleman, kind and generous. His welcome, right from the very start, at the food tasting really set the tone for what was to come. His team appear to adore him.
On the evening, during our main Party, Francis and his team worked so very hard to make sure that our guests ( some of whom I know can be quite awkward) were happy. The food was amazing and Francis had remembered and the Chef had carried out ALL our requests ........... including extra Lemon in the Tarts and extra Strawberry Ice cream !!!
I would also like to make special mention of both Charlotte and Mark, who I felt both assisted us, above and beyond the call of duty. So very helpful ............ Nothing was ever too much trouble. I wish you well for your futures.
All in all, Beales Hotel carried out its' work in a most excellent and efficient manner. It has been an absolute pleasure to deal with you all and I would not hesitate to recommend you to other people, friends and family
I wish you all, Good health, Happiness and BE LUCKY !!
David

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