Coronavirus Update

Monday 30th March 2020

The Prime Minister has announced that all hotels are to shut with immediate effect, so West Lodge Park Hotel, The Beale Arboretum, and Beales Hotel have all closed until further notice and are under the supervision of a security team.

These are terrible and unprecedented times and we are all desperately sorry for our wonderful loyal guests and our amazing and hardworking staff who have temporarily left us on furlough.

In fact, as a family firm, we celebrated our 250th year trading last November and have never had to shut before, even in the depths of world wars.

The grounds at West Lodge Park are looking beautiful in the spring weather, with the trees ready to burst into bloom soon.

If you are an NHS organisation, supermarket group or similar, and seeking accommodation for key workers or patients, please write to us with your enquiry on the email addresses below and we will come back to you.

For prepaid events, please contact us to discuss re-arranging your booking. We are mindful that the closures are temporary solutions to the Covid-19 virus and would like to offer alternatives to your cancelled booking to provide something to look forward to in the future.

Any refunds will be made available to anyone not wishing to re-book for a future date, approximately six weeks after the refund request.

For any West Lodge Park query, don’t phone us but contact the security team at West Lodge Park on wlpreservations@bealeshotels.co.uk with your question; we will get back to you when we can.

For any Beales Hotel query, don’t phone us but contact the security team at Beales Hotel on bhreservations@bealeshotels.co.uk with your question; we will get back to you when we can.

Please stay well, wash your hands, and avoid social contact.

See you after the end of this dreadful period and we all look forward to welcoming you back to Beales Hotels in the near future.

 

Andrew Beale
Managing Director, Beales Hotels

Celebrating 250 years of Beales Ltd

Read our fascinating story here
Celebrating 250 Years! Celebrating 250 Years!