Coronavirus Update

Friday 22nd May 2020

The Prime Minister announced on the 23rd March that all hotels were to shut with immediate effect, so West Lodge Park Hotel, The Beale Arboretum, and Beales Hotel have all closed until further notice and are under the supervision of a security team.

Boris Johnson has vaguely announced that hospitality businesses may be opening around July 4th, but we are still waiting for any information on what parts of our business we will be permitted to start up again, as we have bedrooms, restaurants, bars, outside terraces, conferences and banqueting rooms all waiting to reopen as well as the 35 acres of the Beale Arboretum at West Lodge Park..

These are terrible and unprecedented times and we are all desperately sorry for our wonderful loyal guests and our amazing and hardworking staff who have temporarily left us on furlough.

In fact, as a family firm, we celebrated our 250th year trading last November, and 75 years at West Lodge Park in March this year, and have never had to shut before, even in the depths of world wars.

The grounds at West Lodge Park are looking beautiful in the warm spring weather, with the trees starting to burst into bloom. May is one of the most beautiful months of the year in the Beale Arboretum, but it has been an exceptionally dry spring and the trees are starting to suffer a bit.

We are working on our Covid 19 plan to secure the safety of our guests and staff and will announce more in due course.

Equally, once central government gives the green light for a reopening of some kind in July, I will write again with an update on our bedroom offers and other details.

If you are an NHS organisation, supermarket group or similar, and seeking accommodation for key workers or patients, please write to us with your enquiry on the email addresses below and we will come back to you.

For prepaid events, please contact us to discuss re-arranging your booking. We are mindful that the closures are temporary solutions to the Covid-19 virus and would like to offer alternatives to your cancelled booking to provide something to look forward to in the future.

Any refunds will be made available to anyone not wishing to re-book for a future date, approximately six weeks after the refund request.

For any West Lodge Park query, don’t phone us but contact the security team at West Lodge Park on wlpreservations@bealeshotels.co.uk with your question; we will get back to you when we can.

For any Beales Hotel query, don’t phone us but contact the security team at Beales Hotel on bhreservations@bealeshotels.co.uk with your question; we will get back to you when we can.

Please stay well, wash your hands, and avoid social contact.

See you after the end of this dreadful period and we all look forward to welcoming you back to Beales Hotels in the near future.

 

Andrew Beale
Managing Director, Beales Hotels

Celebrating 250 years of Beales Ltd

Read our fascinating story here
Celebrating 250 Years! Celebrating 250 Years!