Meeting and Events Co-ordinator

Terms: Full Time
Site: West Lodge Park

An exciting opportunity has arisen for a Full-time MEETING & EVENTS Co-ordinator at WEST LODGE PARK HOTEL**** a family-owned, country house hotel of character, with 58 bedrooms, 7 banqueting/meeting rooms and an award-winning restaurant, set in 34 acres of beautiful grounds – the renowned Beale Arboretum

  • 40 hours per week, as per the rota including weekends.

Role Responsibilities:

Positively represent and promote the company, identify new business, communication with all management, staff and suppliers, innovative approach to sales and marketing, setting and maintaining conference and banqueting standards, reviewing and using SOP manuals. Maintaining high levels of staff morale and fantastic customer care

  • Attend daily morning briefing and weekly function sheet meeting, in the absence of the Meetings & Events Sales Manager;
  • Meet with clients and provide excellent customer care from initial show round to final details;
  • Function diary management;
  • Pro-active sales;
  • Maintain strong client relationships;
  • Ensure all function details are communicated to all relevant departments, via the function sheet, and updated where necessary;
  • Ensure table plans, place cards and menus are accurately prepared;
  • General office admin duties, answering telephone calls, filing etc.
  • good interpersonal and communication skills
  • sound customer service and IT skills
  • a smart presentation and welcoming manner
  • an outgoing, friendly and confident personality
  • the ability to deal with enquiries, comments and complaints efficiently and effectively

Candidate requirements:

Excellent communication skills and a strong eye for detail, combined with a confident and professional approach are necessary attributes.


  • 20 days annual leave, plus 8 bank holidays
  • Free staff meals on duty
  • Discounted membership at local leisure centres
  • Generous hotel discounts after six months’ service

You must be eligible to live and work in the UK unrestricted. Please note that only those candidates who are shortlisted will be contacted

In line with General Data Protection Regulations (25.5.2018), please refer to our Job Applicant Privacy Notice, ( which contains important information about how Beales Hotels collect and use your personal information (including CVs and job applications etc.)

Want to apply for this vacancy?

Address: West Lodge Park Hotel, Hadley Wood, Hertfordshire, EN4 0PY

For all vacancies please contact Sally Tustain – HR Co-ordinator on 0208 216 3922 or or download an application form.

Celebrating 250 years of Beales Ltd

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Celebrating 250 Years! Celebrating 250 Years!