Organising an after-funeral reception can add to the stress of losing a family member or close friend.
We offer a choice of menus and refreshments for you to choose from and are happy to accommodate up to 150 guests at West Lodge Park, and up to 300 guests at Beales Hotel.
We understand that timings and numbers for funeral receptions are difficult to manage, especially if most of your guests are coming to the hotel before the close family. In this instance we promise to welcome them in and ensure they have hot drinks, wine, and food while they wait for your family to arrive from the crematorium or cemetery.
Our Banqueting Manager will greet you and your guests upon arrival and direct you to your private suite.
Our attentive staff will look after you and serve refreshments and stay on hand for any other requirements you have, or remain nearby for greater privacy.
We also provide direct access for disabled and elderly guests, and ample complimentary car parking.
Please contact a member of our Events Team to make arrangements.
Thank you so much for the professional and respectful way in which your team handled the wake. All attendees enjoyed the surroundings and good quality food and above all the personal service provided by your staff.
A big thank you from Marie's family.
Dear Lisa Campbell,
Thank you and all the West Lodge Staff for an excellent reception and food and drink for my late wife Valerie's function last Monday. You handled the whole event with professionalism and the food was good.
Lisa , you made all the arrangements and were most courteous in all your dealings with Alex and myself.
Just a line to thank you and your staff for arranging and conducting the reception for Beryl on Tuesday, following her Service of Thanksgiving.
My family and I greatly appreciate the trouble taken to ensure that everything went smoothly. Many of those attending have since also commented very favourably.
Just a tiny token of our thanks for the lovely celebration you helped me to organise for my Mother’s long life.
On the day, Chris and his team were outstanding, the food was delicious and everything was quite perfect. Just as Mum would have wanted.
Have a great Christmas.
Thank you again.
With best wishes,
I am writing on behalf of the whole family to thank you for your help and guidance in arranging my sister’s funeral gathering. On such a sad occasion it was hugely comforting to know that everything was perfectly organised allowing us to greet Jo’s friends and colleagues without worry. All the staff were both friendly and respectful and the Chef and his team produced a lovely afternoon tea which everyone enjoyed.
We have used West Lodge Park hotel many times in the past and, whatever the occasion, it never fails to exceed expectations.
Re: Celebration of Geoff Cooper's life on August 8th 2014
Thank you for your letter and the details of commemorating a tree in the arboretum we shall be in touch with Grant Cook.
Once again we would like to thank you , Krys and his team for making the celebration of my father's life a smooth quietly efficient and caring afternoon. The comments we received about the food were excellent, and your standards as always set a high example. Also Sharon your help and advice in planning this celebration was much appreciated.
With best wishes from the Jessop family
Tribute to late Dr Michael Dalton - June 7th 2014
Just a short note to let you know that everything went well on Saturday. I thank you, your staff and Grant, for all the help and co-operation given to us under the circumstances of unpredictable weather. It was very much appreciated I had left some flowers for you and staff, + 2 bottles of wine in the tray in the events room, one for you and one for dear Grant.
With all my thanks and gratitude.
Best wishes for your daughter’s wedding in August.
I just wanted to write to thank you for your help and advice with the arrangements for the gathering after my mother’s funeral on Wednesday. The whole event ran very smoothly, from the helpful staff and the excellent catering.
I would especially like to thank the staff who personally assisted us during the event, who were discretely efficient and courteous throughout, which was such a help on a difficult day for myself, our family & friends. I’m so sorry that I’ve already forgotten their names, but I’m sure you will know who they were, so please pass on my thanks to them.
Having held my father’s funeral gathering at West Lodge last year, we were please to find that the service provided by West Lodge has continued at the same high levels we received then.
Very best regards,
I just wanted you to know how pleased we were with the quality of service we received from yourself and your colleagues , up to and during our little event .
The organisation was faultless , and your colleagues were discretely attentive on the day . Several of our guests commented on the great ambience ( + the sunny aspect ! ) , the super food and the overall effect .
We've been to West Lodge before so knew what to expect ... and you all delivered ... thank you so much . It relieved what might have been a sad day, and we went out on a high note.
Dear Sharon / Will
Just to say a big thank you, to you, and all your staff for yesterday, everything went very smoothly and the food, drink and surroundings were appreciated by all.
Scattering of Ashes - Saturday 16 November 2013
Hi Sharon and Grant
Thank you both for your support. We were able to scatter mums and Janice's ashes this morning with our immediate family and the refreshments and private room was perfect. Grant would you kindly just drop me an email once Janice's plaque is in place.
Thanks once again
Celebration of the life of Brenda Friswell - 18 October 2013
Just rang your office to thank you personally for your support for Mum's celebration on Friday, which was really superbly done and we are most grateful! I will try you again at the end of the week, as I am working the next couple of days.
I was so busy with my guests on Friday that I didn't really talk to any of your staff or thank them at the time, but this is a good sign to me that everything was under control and the service was unobtrusive! So please thank them for me especially the lady who packed up the leftovers for us to take with us. A few of us stayed in the bar until 10.30 pm listening to the piano - we just didn't want to leave the lovely atmosphere of West Lodge Park. I will be back to tour the Arboretum as soon as I have some time.
I think we still owe you something, but I'm sure you will let us know how much.
Hope to speak to you soon.
Giudice Funeral Gathering – Wednesday 10 July:
The day for us on Wednesday went very well with the sun shining, it was a beautiful day.
The reception at West Lodge Park just added in making the day a very fitting tribute to a very special and much loved man.
Thank you so much for all your help and advice, it was greatly appreciated.Sincerely,
I would like to say a big thank you for the funeral reception you arranged for my family on behalf of my late mother. I would like to thank especially Chris who looked after my “advanced party” and made them feel welcome as well as an excellent job of serving the food etc. The food was delicious and it made a sombre occasion a day to remember as something special.Best wishes
FUNERAL RECEPTION FOR MRS EDITH BLAKE
Thank you for the reception you arranged yesterday. It ran like clockwork. The tea was excellent and the staff were attentive without being obtrusive. The King Charles room is a beautiful venue. We all had a good family reunion.Thank you again
August 2012 - Stanley's gathering
On behalf also of Valerie, I would like to say a huge thank you to you and your staff for all the hard work you put into making our gathering for Dad on Thursday such a great success.
When we arrived from the crematorium I worked down the queue for the buffet to remarks of "lovely buffet", "delicious food", "that salmon is lovely". The Buffet looked wonderful, colourful and very inviting.
When I entered the main room there was a happy buzz of chatter and laughter and those who were not part of one of the "groups" so to speak, had been gathered in and included.
Dad would have been delighted - I could imagine him sitting to one side viewing the proceedings and smiling happily.Many thanks once again.
Re: Gathering - Wednesday 16 May 2012
I didn't have a chance to thank you yesterday for excellent buffet and facilities you provided for the gathering after my mothers funeral.
It all went as well could be expected and the services we received from West Lodge Park were just what we needed.Best wishes
I just wanted to say thank you for your kindness and efficiency when helping us with the preparations for the funeral tea for the Aylard family on Tuesday 24th April.
The sandwiches and cakes were lovely, the tea and coffee kept coming and the three members of staff looking after us were excellent. They were friendly and polite, on the ball and couldn’t have been more helpful. Please pass on our grateful thanks to them.Yours sincerely
29th April 2012
I and my family wish to thank you very much for the way in which the Funeral Gathering for my husband was conducted on 24th April. My daughter-in-law, Carol, who was looking after the guests until I and my sons returned from the committal was full of praise, not only for the organisation but the sympathetic, helpful and efficient way in which the staff carried out their duties.
When I arrived it was clear that the guests were being very well looked after and that an excellent tea was being served. I am sure everyone there was very appreciative. There was plenty of room for everyone and this event was made as pleasurable as such an occasion can be.Yours very sincerely
25th March 2012
Thank you so much for organising our gathering following my wife’s/our mother’s funeral on Thursday 22nd March.
All our friends and family were very complimentary of the setting, refreshments and service received from the hotel and staff. It was a relief for us to know that everything was in hand and being taken care of. We would be grateful if you could pass our sincere thanks to all your colleagues who helped us on the day.With kind regards
My thanks go to you and your team for my stepmother’s funeral gathering on Thursday
The room was just right and good food etc-it was a professional and accommodating service
Please pass our great thanks to Gina who was immense and kept the show on the road with great patience and stamina!
I am not sure if I thanked in person on the day but she was a gemBest wishes
Function on 27th January
Just a quick e-mail to say how pleased we were with the function we held for my deceased brother's funeral gathering on 27th January. The afternoon tea was excellent and the staff were very helpful and friendly. The whole process ran very smoothly which was very comforting after the stress of the funeral and looking after my 86 year old parents.
I would like to single out the young man who spent some time serving drinks (I can't remember his name). He overheard me saying that I had forgotten my sat nav and did not know the way back to my brother's house, he immediately offered to get me a copy of a map to help. I thought that this was very good customer service. I did not need the map in the end as I was able to follow someone else.Thanks again
Gathering - Wednesday 1 February 2012
just a short note to say thank you for the arrangements on the 1st February. Your staff were excellent and the way they conducted themselves ensured there was no sense of intrusion at what was a very sensitive time.
Please pass on my thanks to all those involved as it most definitely made a difference.Yours Sincerely
Mr. Speroni rang this morning
He was very pleased with the arrangements made for the funeral gathering in the John Evelyn Suite yesterday.
All the staff were very helpful and he asked me to pass on his thanks to everyone.Regards
Meant to message you sooner, but have been struck down with tonsillitis all of this week - must've been the stress of everything catching up with me.
Anyway, just wanted to thank you and all the hotel staff for everything you did to make Monday go so smoothly. Such a heartbreaking time, I'm sure you can understand, but everyone's professionalism ensured yet another successful occasion your hotel.Kindest regards
Many thanks indeed for all your help and advice in arranging the above which took place following my mother's funeral.
The general organisation together with the refreshments and assistance of the staff during the afternoon was excellent.
Just wondered if I would be receiving a final account (in debit or credit!) in due course.
Thanks again.Graham Parrott
Gathering for Reginald Beale 8 August 2011
Thank you for organizing everything so well on Monday. It was just as I had hoped it would be with good food and very pleasant staff - and a nice relaxed atmosphere.Best Wishes
We must thank you and your staff for making yesterday’s reception a fitting finale to father’s long life.
Everyone enjoyed the buffet and the very pleasant surroundings which were augmented by the efficiency and kindness of all concerned.Yours sincerely,
27th January 2011
Thank you and all members of staff who attended at my Mother's gathering at West Lodge after her funeral on the 27th January 2011. All who were there thought the service given by all the staff was superb as did my husband and I. From the door being opened for us on arrival, the coats being taken from us on the way in, to the discreet service being given when the food was served everyone’s needs were catered for.
The food was delicious, and, when a friend of mine mentioned she was a celiac, special food was prepared for her beautifully on a slate platter.
We have had many a wedding reception in the family at your Hotel and it is still as charming as before with staff to match as well as the wonderful cuisine.
Thank you so much.Yours sincerely
14th Jan 2011
Please find enclosed cheque for £37.50 in full and final settlement of the balance outstanding on the account for the gathering held at your hotel on 14th January 2011.
Please relay our thanks to Helen, her team, and all the staff who looked after us so well on Thursday. Everything was perfect and our guests were very impressed with the venue and the buffet.Kind regards,
3rd July 2010
Just to thank you for all your help and effort to make the 3rd Sept run so smoothly, my family and I did appreciate it. It was everything Harry would have wanted.Yours sincerely,
5th July 2010
I would just like to say a big "thank you" to you and the staff for the splendid service and kindness shown by all at the Celebration of my dad's life (Fred Kloss) on Monday 5th July 2010.
A strange thing to say, but everyone enjoyed the event immensely and this was due to the excellent buffet and service given.
Please could you pass on our thanks to the rest of the staff.Kind regards
19th April 2010
Funeral gathering on 19.4.10 following cremation of my wife Margaret Smith
I have just realised that, owing to pressure of events, I have never written to thank you for the excellence of the gathering mentioned above. I was anxious that it should be a celebration of my wife’s life and her wonderful personality, not a gloomy reflection on death or sanctimonious spirituality of that kind. I need not have worried : the whole event, the surroundings, the catering, and the background management generally were as near perfection as we could have dared hope for. This is not only my view but is shared by Mrs Jane Wynn who made most of the arrangements with you on my behalf and, to judge from the comments made to me, by virtually everyone else present.
So thank you all very much, and perhaps you will pass my comments on to all the staff concerned.Yours sincerely,
As a family we would like to thank you for making the gathering for dad so special.
Everything was perfect, even the weather. Your staff were attentive at all times and the food was faultless.Our thanks again
We just wanted to let you know how much we appreciated all the support and excellent service we received from you and your team on the day of Sams funeral.
We had an unexpected guest on a glutted free diet and the kitchen impressively produced a plate of food for her, seemingly, without and effort. Everyone was so kind and helpful, they made what was a difficult day for us much easier.Our very best wished to you and all at West Lodge
Re: GATHERING FOR FUNERAL OF MAX ROBINSON
Thank you once again for all the arrangements yesterday. In the end the number was exactly 36 and all went very smoothly. The room was fine and the catering and bar staff as well as those on reception and the doorman were all really helpful and we couldn't have wished for more.With all best wishes,