Business & Conferences

March 2013

Dear David

Many thanks for sending the invoice for the Conference we held 15th-17th March.

Everyone was very pleased with the hotel, and the staff were, as usual, friendly and helpful.

With best wishes

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November 2012

Middlesex University meeting

Dave

I was at Reception on Tuesday and just wanted to let you know that the organiser from Middlesex University was full of praise for West Lodge Park and particularly Patrick - basically she said that everything had gone really well and Patrick had been brilliant, working so hard to make sure everything was right for them on the day.

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June 2012

RE: City and Islington Technical College Residential Meeting – Thank you

Dear Louise

I just wanted to write and thank you and your team for the wonderful experience we all had at West Lodge Park. Everyone had a great time and we loved the hotel.

We will be back.

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June 2012

RE: Siobhan Rays Of Sunshine

Hi Sharon

Thank you again so much for hosting our JLS wish day. we got some amazing feedback off all our families and the boys management. Are you in the position yet to let me know the grand total of what we spent over the last two days?

I will see you next week.

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March 2012

Dear Andrew,

Thank you very much for your message. I too was sorry that we didn’t meet on the week-end, but there was a lot going on. I was going to write to you to say how pleased we all were with the hotel – the staff were friendly and helpful as ever, the atmosphere pleasant and relaxed, and the gardens beginning to show signs of spring. We had some sunny hours, which were glorious, but it is lovely there in any weather.

It felt very good to be back at West Lodge Park, and I think all the participants enjoyed their stay there – they love coming.

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March 2012

ING cookery session

Hi Sharon

Thank you for the positive feedback.

We were also very impressed with the support those at West Lodge gave us from the gentleman who held the door open for us whilst we brought all our kit in - to Gina and her team who prepared the room and made us feel as if nothing was too much trouble.

Look forward to working together in the future.

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9 February 2012

Dear Sharon

I am writing with reference to the above event we held in your hotel on Tuesday 31 January 2012.

I would like to thank you and your team for the excellent service you all provided. The venue was excellent and the staff were warm, helpful and professional. We work very hard to provide our clients and associates with a superior service and we felt both your hotel and the team very much reflect our ethos.

Should we be looking for a venue in the future, or should any of our clients ask us for a recommendation, we will, of course, be giving West Lodge Park Hotel serious consideration.

Thank you again for all your help in making our event a success and please thank your team on our behalf.

Yours sincerely

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January 2012

Dear Sharon

Just a quick message to say thank you once again to your hotel and staff for a lovely evening last Saturday night. We had a great evening and the food and service were wonderful.

Thank you once again

I'm sure we will be in touch again next year!

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August 2011

Dear Dave

Further to our Company meeting held at The West Lodge Park Hotel yesterday, I would just like to recognise Charlotte on Reception for her outstanding support in my hour of need. She was incredibly efficient and really went above and beyond her job role in order to help me.

I really appreciated this and just wanted to formally acknowledge it in writing.

I would be grateful if you could pass this on to her.

Many thanks and kind regards

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June 2011

Have just spoken to Nino Athanasiou the organizer of the Robert Sterling event.

They were absolutely delighted with every aspect of the event they held here yesterday and couldn't have asked for anything better. The room layout, the staff and the food were all excellent.

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16 June 2011

Hi Sharon,

Please accept my apologies for not responding to you sooner. I have been collecting feedback from the delegates and I've managed to receive about half now. Just so you know the feedback from the delegates and the team from Amsterdam were complimentary about the hotel, service and food.

Are you free to speak tomorrow morning?

We will speak further but just so you know we would like to use West Lodge again for our High Impact Performance course running from 19th to 23rd September.

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8th April 2011

Dear Louise,

I just want to thank you again for all your help in arranging the accommodation for the guests at the conference this week-end. It seems to have worked out well, and everyone seems very satisfied.

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14.02.11

Dear Mr Beale

On Friday last, headteachers and deputy headteachers from a group of Haringey schools visited West Lodge for a conference.

On behalf of us all, I would like to extend our thanks to you and your staff for making us feel so welcome. The facilities were excellent and the lunch provided was outstanding : and in such wonderful surroundings.

Please would you be kind enough to pass on our thanks to your team. We hope that we will have the opportunity to visit you again in the not too distant future.

With all good wishes,

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11th February 2011

Subject: RE: Conference - 11th February

Hi Louise,

I hope you are well and had a lovely weekend.

A note to thank you and your colleagues – all of our NLC headteachers and deputies thoroughly enjoyed the conference and your wonderful facilities on Friday. They would definitely come back again.

Have a good week,

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14th September 2010

Dear West Lodge Park Hotel ,

A brief note to send a big thank you to CAROL for making this morning’s seminar so smoothly.

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August 2010

Hi,

Helen and Louise,

I just want to thank you and all the staff for all your help. Barring the weather everything went smoothly. Please be sure to thank Georgina for me and also Sharon. I look forward to working with you again.

Kiss-Boutique.co.uk

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22nd and 23rd May Spire Automotive Audi Car launch

Hi Nicola,

Thank you for the invoice, I have sent to our accounts department for payment.

We had a great Product Launch at West Lodge Park, the staff and facilities were excellent. What a fantastic team of people you have there.

I am planning some other events and I shall be speaking to Sharon and the team later this week to see if we can book again. The weather was beautiful and the hotel served as a perfect backdrop to a very successful event.

With thanks and best regards

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13th May 2010

Hi Louise,

I would like to say thanks for hosting my colleagues yesterday, They enjoyed the event and felt very welcomed.

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Dear Andrew

Just a quick note to say how appreciative we were for the use of rooms at West Lodge for the card judging session last Friday and the Board meeting on Monday.  The setting and staff always make it a real pleasure to come!

We seem to be very busy at the moment with efforts on fundraising and the final bid being due on the Byng Road site on 27th July!

Hope again you are well – thanks once again

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Hi Sharon, Helen

I would just like to say a thank you for the set up of yesterdays meeting to yourselves and your staff, the directors where very impressed with the service received all day.

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Re: Funeral Gathering - Dr Bruce Campbell - Thursday 12 November 2009 - Lancaster Suite

Dr Campbell had a funeral gathering at the hotel today and phoned Helen to thank her for the well run function and good food – he was very pleased with how the day went.

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Caring with Confidence 11 - 13th November

Hi Sharon,

Feedback from Dee and Mike has been great;

“Venue was great and staff looked after us really well.”

“Any issues that arose last time were resolved and the service was excellent”

How nice to be wonderful J

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Hi Sharon,

Hope you are keeping well.

Thank you very much for your assistance in organising what turned out to be a great night on Monday. All went very smoothly and ahead of schedule. Please pass on my personal thanks to Will, who was extremely attentive during the evening and we couldn't ask for more.

Adam O'Brien didn't realise he had overnight accommodation and therefore didn't stay. His room is obviously on the final invoice, but I wondered whether there was anything you could do for us on this occasion? Pretty please?

Alynne Phillips

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Dear Louise and Sharon

RE: Enfield Drug & Alcohol Action Team

Many thanks for looking after us on 12th and 13th October and ensuring that our meetings ran smoothly. I would also like to say how delicious the food was especially the lemon compote which was popular with everyone.

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Hello Sharon

Re: Buffet Party - Sunday 25 October

I am writing to thank you in the first instance and all the staff who were very professional and helpful last night. This ensured that the evening ran so smoothly and all our guests were looked after so well. All the arrangements were just as we discussed. In particular I wanted to say how helpful Georgina and the Banqueting Manager were.

Again thank you to you and all your team. It is going to be a very memorable evening for some time.

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Re: 25 October 2009 - Mrs Laderman - John Evelyn Suite

Just a quick e-mail to give you feed back on the above function. Mrs Laderman phoned today and was exceptionally happy with her function.

She said she had a fantastic time and her friends who attended the function have phoned her to say how much they enjoyed themselves. Everything was good, the food was exceptional.

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Dear Helen,
Highbury Grove School Conference

I am writing to thank you and your staff for organising our school conference. It all went really well – even the Private Dining! I’m sure that we gave you plenty of headaches before we arrived. We enjoyed our stay and quite a few colleagues wished it could have been for longer. I am sure that we will be in touch with you again and then we will be able to enjoy the new restaurant as well.

The team who prepared everything for us at the weekend were efficient, calm and very professional. Every request we had was dealt with very quickly, they were a credit to West Lodge Park, and I hope that you will be able to pass our thanks onto them. This time next year we will have moved into a brand new school, it’s a very exciting time for us and we were able to finalise some of our plans for several aspects of the school. At present we are working in cold and dark conditions as the new school is literally being built around us – hoardings everywhere block out the light in classrooms and on the pathways. It was so lovely going into the John Evelyn room on Friday with the sun streaming through the windows and the lovely grounds to walk in and look at as we worked. It made us realise what awful conditions we have worked in and most certainly cheered us up. We felt refreshed and invigorated, even though we only spent a few hours with you.

Please pass on our thanks to your team. We look forward to our next conference with you.

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Dear Helen,

We would like to thank you and your staff for all your help in making our 40th Wedding Anniversary Lunch on 12th October such a success. From the outset you guided and advised on all aspects of how we could achieve the best from our day and we certainly did. Not only was the venue such a lovely choice but the sun shone all day so we were also able to enjoy the grounds. The staff on duty were friendly and very helpful, and the rooms looked lovely especially when we had added the final personal touches. I would also like to thank the hotel for allowing me to change in one of the bedrooms which also allowed me to calm myself before our guests arrived.

God willing if we make our 50th The West Lodge Park will be our first choice for our celebrations.

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Dear Andrew,

My company was at your hotel last week for 2 days and I can honestly say it was absolutely perfect. We had a meeting last Thursday and an overnight stay with a further meeting on Friday.

The service at both lunch and dinner was excellent. Particularly at dinner! The food was great. Having recently been to a hotel in Gerard's Cross where we all found the food to be very bland. The rooms were nice too and seeing as we all checked in at once we weren't waiting for ages to obtain our keys. I had lunch outside on the patio on Friday as it was a beautiful day and again I couldn't fault anything. I will definitely be using your facilities again. Thank you to you and your team.

It's not often that people thank you and tend to only contact you to complain so I thought I'd drop you an email. I work in an industry where we receive complaints as we dig up the roads, but we have to carry out our essential gas works so when we receive letters of thank you, it makes all the hard work worth while.

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Hi Helen,

I would just like to thank you for all of your help with arranging yesterday and all of the staff there for going out of their way to make sure we had everything we needed. It was a brilliant service and we will defiantly be coming back.

The conference went well and everyone enjoyed the food after, so it was a very good day.

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Dear Helen,

Just to thank you and all the staff who where always helpful and cooperative from the moment I started communicating with West Park Lodge Hotel.

You and Sharon were great in advising me on the menu, the arrangement in each room etc.

Yesterday, I found all in place as agreed and promised. Adam and him team were great .

I thank you all for making our celebration a success.

As you know we use your hotel frequently and we intend to continue doing so.

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Dear Sharon

Gen Re Treaty Offsite 25th February 2008

I am writing to thank you for the hospitality we received during our event at West Lodge Park between 25th and 27th February.

After the event I asked my colleagues for some feedback on the venue and all I received were positive compliments! We all felt the venue has a much more personal feel than other conference venues we have used previously which really suited the mood of our meeting. The grounds were stunning, the hotel and restaurant facilities were great and more importantly the staff were outstanding, nothing was too much trouble and every request was met with a smile and professionalism. Please could you extend our thanks to those who were looking after us over the 3 days.

I will definitely keep West Lodge Park in mind for future events and wouldn't hesitate to recommend you to others.

Toni Denhard
Treaty Administrator

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Dear Mr Beale (Nov 07)

I am writing on behalf of the Directors of the Hadley Wood Association to thank you, once again, for your kind generosity in providing us with a function room for our Annual General Meeting.

Thanks also to your staff who were extremely helpful.

Due to the weather and the football, the evening was not terribly well attended, but it makes all the difference to hold it in beautiful surroundings.

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(Mar 07)

Dear Andrew,

On behalf of the Chairman, Executive and Management of the Association, please accept our sincere thanks for your hospitality and complimentary service for the meeting with Grant's team of deliverers on Wednesday 21st March, which is most appreciated by us all.

To date Grant has a team of 401 deliverers who assist in getting the message out to 44,000 homes in the constituency, and for Grant to be able to meet and thank them all personally is an added bonus.

Once again our most sincere thanks to you and all your staff.

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Dear Andrew

I just wanted to say a big thank you on behalf of Alastair and myself ˆ we REALLY enjoyed our stay.

The staff were all fantastic; the food delicious and the ambience great. Adam was the manager for our stay and he was very personable and willing to help with all our many wants. Nothing was too much trouble.

I arrived early with Anthea Cowen on the Friday afternoon and we were plied with tea and biscuits in front of the roaring log fire in the reception and enjoyed welcoming the rest of the team sipping tea and enjoying each others company. Alastair arrived after work in time for his evening meal. Thank you Andrew.

We had the Oak Room which was beautifully decorated; the evening meal was delicious and served to us by a very friendly young man who was still as cheerful when he served us breakfast! Great service. Michelle who had welcomed us on Friday evening came back on duty on Saturday morning and she was also great.

So as you see your staff were superb. Thank you for facilitating our stay and to Sue and Helen and others that organised everything so well, in advance of our stay.

Bless you and thank you Andrew for your personal letters to us all; such a special touch in the business of all you do.

I know all the elders and their spouses will want to send their own personal thanks but can I say in advance on their behalf one big thank you ˆ it was so good to all get together and share a special time after such a very difficult year.

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Dear Andrew,

On behalf of the Chairman, Executive and Management of the Association, please accept our sincere thanks for your hospitality and complimentary service for the meeting with Grant's team of deliverers on Wednesday 21st March, which is most appreciated by us all.

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