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Arboretum - 50years

70 years at West Lodge Park

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Welcome to West Lodge Park, the finest country house hotel in Hertfordshire.

From the moment you contact us you will feel confident in the fact that you will be dealing with professional individuals who have several years experience in looking after you; most importantly they will be friendly, down to earth and will be there for you.

Here at West Lodge Park, we have so much to offer, including Weddings, Celebrations, Special Events and Christmas events and much more. Please have a browse through our site, as we are sure we will have just what you are looking for.

What our customers say...

  • November 2014

    Dear Andrew

    Yesterday, 12th November, I held a meeting for doctors and practice nurses at the above hotel.

    I feel compelled to write to you to let you know that it was a great experience.

    All staff were exemplary and in particular, Patsy who handled my booking and Linda who looked after us on the day.

    Please pass on my sincere thanks and I am sure we will have the opportunity to use this venue again in 2015.

    Kind Regards

    Tim A Dada B.Sc (Hons), MLIA (Dip)

    The Specialist Respiratory Division

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  • November 2014

    Dear Andrew,

    Our stay at WLP was very good indeed.

    A lovely touch to be presented with a glass of prosecco when we went to dinner and then to have our desert plate decorated ( see attached photo) just brilliant.

    Many thanks indeed for making our stay memorable

    Tim

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  • November 2014

    Dear Sharon

    I am writing on behalf of the whole family to thank you for your help and guidance in arranging my sister’s funeral gathering. On such a sad occasion it was hugely comforting to know that everything was perfectly organised allowing us to greet Jo’s friends and colleagues without worry. All the staff were both friendly and respectful and the Chef and his team produced a lovely afternoon tea which everyone enjoyed.

    We have used West Lodge Park hotel many times in the past and, whatever the occasion, it never fails to exceed expectations.

    Kind regards

    Toni Dansie

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  • November 2014

    25 Year Dinner

    Sharon,

    Following on from our function on Friday, just wanted to give you some feedback.

    The person who was looking after us (sorry cannot remember is name) did an excellent job, he made sure everything run as clockwork and there were no hiccups, could not fault anything on the evening, even the waitering staff did an excellent job.

    Thank you for your help as well in organizing this event.

    Yours,

    Sue Clegg

    UOP Limited (A Honeywell Company)

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  • November 2014

    We had a wonderful stay on Saturday. The food was fabulous and the room superb. The waiter who served us should be congratulated on his approach and politeness. I have stayed in a number of 4 star hotels that don't come close to West Lodge. Thanks very much. We will be back. I have posted our positive thoughts on tripadvisor.

    Best regards.

    Nick and Catherine Hawken

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  • November 2014

    Hello,

    I just wanted to say thank you very much for your help and understanding with having to leave my car at your hotel.

    I will certainly recommend and use your hotel where possible.

    Kind Regards,

    Paul.

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  • October 2014

    Dear Sharon,

    We are writing to thank you and the West Lodge team for making our Golden Wedding celebration dinner a truly memorable occasion.

    Our guests were unanimous in their praise for the food, drinks and the service, nothing was too much trouble for the staff as they responded to any of our requests.

    Everyone was so impressed by the magnificent table and the way it was laid and decorated. The flowers were beautiful; so glad we asked you to provide them.

    All in all a wonderful evening that will be talked about for a long time. Thank you so very much.

    Very sincerely yours,

    Irene & John Gregson

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  • November 2014

    Dear Andrew,

    I’ve had such a lovely time at your hotel, Patrick said to me that if I needed anything in the hotel after he had left I could ask Anetey as the bar was open all night for residents. He has been so kind, I needed directions and he has provided me with this.

    All your staff have been so kind and helpful, unfortunately I haven’t been able to speak to them all.

    Regards,

    Jemma Glencross
    Room 56

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  • November 2014

    Dear Andrew,

    I am delighted to tell you that the “Afternoon Tea with an Italian Twist” held on Sunday 19th October raised £2,076 for the Alzheimer’s Society. The event was also supported by Barclays £ for £ scheme so a further £1,000 will be donated as well.

    It was a lovely afternoon and over 100 guests enjoyed a four course tea which consisted of many British favourites.

    The event was such a success due to the generosity of people such as yourselves and I would like to express my thanks for your donation and support.

    At present the Alzheimer’s Society are running a “Dementia Friends Initiative” and if you would like to find out more about it please visit www.dementiafriends.org.uk

    So once again my sincere thanks.

    Kind regards,

    Maria Tozzi

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  • November 2014

    Dear Mr. McIntyre,

    Thank you for the cheque that I have received as credit for Herbert’s Birthday Tea, which was held on 19th October.

    I wish to convey my thanks to you and your staff for making the occasion such an enjoyable stress free experience. Throughout the arranging of the event both Louise and Lisa were extremely helpful and attentive.

    On the day Mark and Marion were very considerate, dutiful and polite, providing us with all that was needed.

    Everybody who attended remarked that they enjoyed the event tremendously. It made my father’s birthday very special indeed.

    Thank you once again.

    Best wishes.

    Frances Chesnick.

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  • November 2014

    Dear Mrs. Blackgrove,

    Thank you so much for your letter of 31st October, and I write to acknowledge and to thank you for the generous gesture of goodwill in offering a 30% discount when my cousin, Mrs. V.A. Stevenson, next comes to stay.

    Thank you for all your most efficient input into the arrangements for the Buffet Luncheon on Friday 3rd October last, which was greatly appreciated by all of us. The occasion passed very well indeed, and I extend my and my family’s thanks to you again for the catering and all the arrangements that you made for that day. I would add that my brother-in-law Heinz Brönnimann and his brother and their family all very much enjoyed their extended stay at West Lodge Park, and I thank you on their behalf as well.

    With thanks and best wishes,

    Yours sincerely,

    W.M.R. Pumfrey

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  • October 2014

    Dear Andrew,

    Thank you from the Bridge Quartet for your wonderful hospitality and generosity last Friday. We really enjoyed the evening and meeting members of our knowledgeable audience after the concert over tea.

    For me it was a pleasure to chat to you and Trevor and appreciate the enthusiasm and anticipation which lies behind such a successful and long-standing enterprise.

    We would love to be able to return and play at West Lodge sometime, in the meantime I hope you enjoy our recent CD, released a couple of days before we came to play for you!

    Sincerely,

    Michael (viola)

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  • November 2014

    Hi Sharon

    Sorry for the delay in emailing, I tried to phone a couple of weeks ago, but no reply, and then I forgot. Another senior moment!

    Anyway I just wanted to thank you for helping arrange Zara's engagement party. It was absolutely fabulous - everyone loved it and the West Lodge was the perfect choice.

    My girlfriend Linda Christie was there and loved it and I passed on your details for her 70th Birthday party, so she should be contacting you soon.

    Many thanks again for arranging it so beautifully.

    Kind regards

    Penny (Kenton)

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  • October 2014

    Hello Sharon,

    I just wanted to say thank you so much for yesterday. The students thoroughly enjoyed your tour and of course their afternoon tea! The information you gave then together with the brochures will work well with the evidence they require for one of their assignments. It was good also to give them an insight to the hospitality industry.

    Thank you once again.
    Kind regards,

    Cheryl Paton

    North Herts College

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  • October 2014

    UCL ALUMNI VISIT 22 OCTOBER 2014

    Dear Louise

    Just a brief message to say how much we enjoyed our visit to the Beale Arboretum followed by Afternoon Tea yesterday.

    Please convey out thanks to Mr Beale for a very informative and fascinating guided tour of the Arboretum.

    Added to everything the weather was perfect. Lucky we did not book for Tuesday !

    Many thanks for everything

    Michael O'Neill

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  • October 2014

    Andrew

    You don't know me but, through Andy Morton, you kindly donated a dinner and overnight stay for two people for the Auction, which I was organising, to raise funds for Kimpton Church and Mercy Ships Charity.

    I just want to thank you very much for your kindness. The bid for the voucher, which you sent, was won by Mr Ben Cole with £160. He will doubtless be visiting one of your hotels in the near future. Thanks to you, as well as those who attended on the night, the money raised has amounted to over £4,500. As you can imagine, all of us who were involved are absolutely delighted with this result.

    Thank you again for your kindness.

    Liz Jamieson

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  • October 2014

    Conroy/Vernon Wedding 16/10/2014

    Hi Sharon,

    We are just back from honeymoon and wanted to thank your team and all the staff at West Lodge Park for making our wedding on 16th October 2014 a most enjoyable and memorable day. Having been let down at by our original venue with just a month to go, we really appreciated the way you embraced our plans and requirements with such genuine enthusiasm, especially at such short notice. We were delighted that you provided the full a la carte menu for our wedding party to choose from on the day and this certainly made the right impression with our guests. Our dietary specials were well catered for, including the special request for gluten free chocolate brownie dessert for the bride – thank you! You made us feel like the most important people on the planet on our special day, the memories of which will live with us forever. We will definitely return to West Lodge Park, whether it’s quiet dining for two, or a more lavish celebration and we will certainly recommend West Lodge Park to our friends and associates, as will the rest of our wedding party.

    Thank you again for all your help.

    Kindest regards,

    Pamela and John Vernon
    (Conroy/Vernon Wedding 16th October 2014)

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  • October 2014

    Dear Louise,

    Thank you so much for the use of Magnolia rooms. It was so good for us to give the staff team a pleasant space to get away from the office to think about the future of our organisation.

    They came up with lots of great ideas and I am sure that the relaxed setting help them to be creative. They are a very hard working and committed team and the free room left us able to show our appreciation by paying for a delicious three course lunch, in your restaurant.

    Please pass on our thanks to you hospitality team for their good service.

    Please forward the invoice to this address.

    Thanks again

    Lesley Walls Chief Executive and Stephen Moslin - Chair of the Trustees One to One Enfield

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  • October 2014

    Hi Andrew,

    I just wanted to drop you a quick email to let you know that Joel and I had a lovely night’s stay on Saturday at West Lodge.

    We decided to treat ourselves to a night away as it was our anniversary on Friday and we stayed in the Chestnut Lodge and the room was lovely. The wonderful touch of having umbrellas handy to use is such a simple but wonderful idea.

    As usual the food was fabulous and the staff friendly and helpful – we were only there for Saturday afternoon and evening and breakfast on Sunday as we were working, but the atmosphere and staff made it possible for us to relax the moment we arrived.

    With many thanks to you and all your staff.

    Kind regards

    Debbie Dyer

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  • October 2014

    Chiswell Green U3A - Beale Arboretum Tour

    Hello Louise,

    Would you please extend our thanks once again to Mr Andrew Beale for a most enjoyable tour of the Arboretum , his enthusiasm was infectious and we all had a great time, the weather and tea being a bonus.

    Regards Ann Bartlett VCV U3A.

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  • October 2014

    I would like to thank you, and everyone else who has helped me while I have been working at the hotel.

    It has been a pleasure; everyone has been so friendly and helpful. Nothing has been too much trouble.

    I look forward to seeing you all again in April.

    King regards,

    Sandra.

    Invigilator
    Institute of Actuaries

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West Lodge Park,
Ferny Hill, Cockfosters Road,
Hadley Wood, Herts. EN4 0PY
(satnav EN4 0PZ)
Tel: 020 8216 3900
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Direct telephone numbers

  • Bedroom reservations – 020 8216 3903
  • Restaurant bookings – 020 8216 3900
  • Meetings – 020 8216 3927
  • Weddings – 020 8216 3943
  • Celebrations – 020 8216 3943
  • Accounts – 020 8216 3907
  • Training – 020 8216 3949
  • Sales – 020 8216 3909
  • Estates / Gardens – 020 8440 3402
  • Hotel Switchboard – 020 8216 3900
  • General Manager – 020 8216 3922
  • Managing Director – 020 8216 3904
  • Finance Director – 020 8216 3905