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Arboretum - 50years

70 years at West Lodge Park

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Welcome to West Lodge Park, the finest country house hotel in Hertfordshire.

From the moment you contact us you will feel confident in the fact that you will be dealing with professional individuals who have several years experience in looking after you; most importantly they will be friendly, down to earth and will be there for you.

Here at West Lodge Park, we have so much to offer, including Weddings, Celebrations, Special Events and Christmas events and much more. Please have a browse through our site, as we are sure we will have just what you are looking for.

What our customers say...

  • October 2014

    Hi Andrew,

    I just wanted to drop you a quick email to let you know that Joel and I had a lovely night’s stay on Saturday at West Lodge.

    We decided to treat ourselves to a night away as it was our anniversary on Friday and we stayed in the Chestnut Lodge and the room was lovely. The wonderful touch of having umbrellas handy to use is such a simple but wonderful idea.

    As usual the food was fabulous and the staff friendly and helpful – we were only there for Saturday afternoon and evening and breakfast on Sunday as we were working, but the atmosphere and staff made it possible for us to relax the moment we arrived.

    With many thanks to you and all your staff.

    Kind regards

    Debbie Dyer

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  • October 2014

    Chiswell Green U3A - Beale Arboretum Tour

    Hello Louise,

    Would you please extend our thanks once again to Mr Andrew Beale for a most enjoyable tour of the Arboretum , his enthusiasm was infectious and we all had a great time, the weather and tea being a bonus.

    Regards Ann Bartlett VCV U3A.

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  • October 2014

    I would like to thank you, and everyone else who has helped me while I have been working at the hotel.

    It has been a pleasure; everyone has been so friendly and helpful. Nothing has been too much trouble.

    I look forward to seeing you all again in April.

    King regards,


    Institute of Actuaries

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  • October 2014

    I have made a review on trip advisor. All good. The best thing for me is the atmosphere really. The food last night was nice , the soufflé was superb . Such a great place for a civilised evening. I will be dining with you again. Afternoon tea maybe for my next visit as I have done lunch and dinner.



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  • September 2014


    On behalf of my mother and myself, can I thank you and all your colleagues for managing my mother's 100th birthday party so well.

    From the kindness you showed my mother when we first came to book, to events on the day, everything went smoothly and efficiently.

    The room looked great and Mark did an excellent job looking after us - even getting the helium balloons down from the ceiling for our grandchildren to take home.

    Please give our thanks for everyone involved in making the party such a success.

    Susan Clayton

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  • September 2014

    Dear Andrew,

    Just to say that the vouchers for Sarah and Alex were a great success. Thank you once again for your generosity and I am sure they will be using them in the not too distant future.

    Again, many thanks,

    Beryl (& John)

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  • September 2014


    Thank you so much for all ur hard work in setting up our wedding. It went marvellously without a hitch. Everyone said it looked very elegant and thoroughly enjoyed the night.

    Sue and Mark

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  • September 2014

    Dear Matthew

    It was lovely to see you again yesterday.

    My friend whose 60th birthday it was, and I thoroughly enjoyed the meal - as always. The young man told me you personally decorated the top of the coffee mocha which was absolutely beautiful and cleverly and artistically created. I want to congratulate you and say thank you!

    Am going to try and sort out this wretched computer today - take your advice and tell the repair man it is the keyboard!

    Thank you for booking the table for my 75th birthday - it is an amazing system!

    Thank you again and I look forward to the next visit

    Wishing you well

    With kindest regards


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  • September 2014

    Dear Lisa,


    Firstly Douglas & I would like to thank you and your staff for such a super afternoon tea.

    You made us all feel so very welcome and gave us a great service with a smile – truly appreciated by is all.

    The food was also excellent, especially the scones I am told, along with the cream and jam.

    So you all made my day, so thanks a million!

    Our regards and best wishes to you all and may your futures be full of sunshine.

    Jill & Douglas Francis

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  • September 2014

    Hello Andrew, thank you for the vouchers for overnight stay and dinner/lunch at West Lodge Park, which arrived yesterday. We will enjoy using them, it is always such a pleasure to be at the hotel.

    As you say it has been a marvellous year for the bees and they are now building up well for winter. This warm weather is really helping as the queens are still producing eggs to grow into winter bees which need to live for the next six months to start the colony working in the spring.

    It is a pleasure and a privilege to run the beekeeping experience day and staff training, they are such a great team, and always so welcoming and helpful. Thank you for having us and the bees at West Lodge Park.

    Best wishes, Mary and Ron

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  • September 2014

    Dear Mr Beale,

    People are always quick to complain but rather slower to praise, and I would like to write to you on this occasion to praise the weekend that my family spent at your hotel on the 20th/21st September. Every year my family members gather for a get together. We got fed up with only seeing each other at funerals, and decided that it would be much nicer to meet up on a happy occasion. We all live in different parts of the country, and vary the location, and this year we chose your hotel.

    The setting of the hotel is beautiful, the grounds and house also; our rooms were all excellent, and the standard of service that we received from every member of staff was first rate. We had afternoon tea in the restaurant which was superb, and our evening meal served in one of the private rooms was exceptional. I would particularly like to praise Peter our waiter who looked after us extremely well, and also another gentleman whose name I didn’t get but suspect that he might have been the restaurant manager.

    In conclusion I would just like to add that we have one family member who is extremely fussy to the point of embarrassment, and the fact that we heard not one word of complaint from her only confirms how enjoyable our stay with you was. I have also given an excellent review on Trip Adviser, as I believe in giving credit where credit’s due.

    I would be grateful if you would forward my e-mail to Mr David Seward the General Manager at West Lodge Park Hotel, so that he can pass on my comments to all of his staff.

    Kind regards,

    Gerald Unwin
    The Romano Family Party.

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  • August 2014

    Dear Andrew

    Thank you so much for your generosity here at West Lodge Park over these past days. After what has been a most exciting but also intense period leading to the wedding our stay here has afforded us a much needed repose. We have enjoyed the gardens and trees, the Jacuzzi, the facilities of turquoise room, but more than anything the sincere warmth and welcome of your most enthusiastic staff. It’s clear that they genuinely enjoy working here and as such are always up for putting in the extra mile.

    We look forward to seeing you again at St. Mary’s Luton, hopefully not before too long.

    We now head off for two weeks into the sun far more rested than otherwise.

    With enormous thanks,


    Stephen & Tiffany Carter

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  • August 2014

    Dear Lisa,

    Thank you so much for master-minding the organisation of our Golden Wedding Celebration at West Lodge Park on 8th August.

    We had a really great evening – everything we hoped it would be and more.

    The table looked lovely, the menu, food and presentation was superb and the service excellent.

    Our guests all commented on how good everything was and enjoyed it as much as we did – Just what we wanted!

    We were pleased we’d opted for the Edward Beale room rather than the restaurant. The oval table and quieter surroundings were ideal to enable easy conversation.

    Please pass our thanks on to the chef, staff and the rest of your team.

    Yours sincerely,

    Roger & Heather Melling.

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  • September 2014



    Dear Lisa

    I am writing a short email to you to thank you for your excellent organising of the above event for me.

    Everything went very well thanks to the very friendly and efficient staff and my guests all enjoyed an excellent meal and over night stay. The ladies who looked after us at breakfast were particularly friendly and made us all feel at home!

    We will come again!

    best wishes

    Geoffrey Lauder

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  • September 2014

    Hello Sharon,

    I would just like to thank you and your staff for the fantastic service given to us ,both before and during ,the party on Sunday. Mum i have to say was a bit shell-shocked by the surprise but in the end enjoyed the afternoon.

    Our guests were Very well looked after and we have had only compliments on the food and level of service given.

    Thank you again for everything.

    Best wishes from Karen

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  • September 2014

    Hello Sharon,

    Just a short note to say thank you for your contribution to our very happy and successful day.

    All the guest, especially the vegan / vegetarian contingency were really impressed by the food and service. All in all a great couple of days. Superb menu and execution thereof.

    Thanks again


    Jill and Adrian Mc Grath

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  • August 2014

    Birthday Afternoon Tea - Sunday 17 August 2014

    Hi Louise

    I just wanted to send a very quick email to thank you for the successful afternoon tea I enjoyed with my guests yesterday.

    Once again West Lodge proved to be the perfect setting for a special celebration for me and my family and friends. The service was excellent and staff was attentive but discreet.

    Thanks for your advice and organisation and really well done all round!

    Regards Marion Wood

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  • August 2014

    Wischhusen Golden Wedding Lunch

    Good morning,

    Mr John Wischhusen held his Golden Wedding Lunch in the Edward Beale on Sunday the 17th of August.

    Mr Wischhusen called today to say that he was very impressed with Christophe and his team “they were Amazing “ he was very happy .

    With kindest regards

    Amanda (in sharons absence)

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  • August 2014

    Dear Lisa,

    Ian and I were so delighted with the way the whole day went last Tuesday. Everything was even better than we had expected. All the staff were very helpful and courteous, the service was excellent, and all our guests commented on how delicious the food was.

    Louise was very helpful in your absence, so please thank her for us, as well as everyone else who played a part that day. We also want to give you a big thank you for all your help in the run up. You were a delight to work with, and your recommendations were amazing: Paul, Hannah and Marco were all wonderful, and we would be happy to endorse them and the Hotel if needed.

    We will certainly be visiting West Lodge Park frequently, so hope to see you sometime if you're around, and will not hesitate to have other functions there in the future if the need arises.

    Best regards.

    Joanna and Ian

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  • August 2014

    Dear Sharon

    Re: Celebration of Geoff Cooper's life on August 8th 2014

    Thank you for your letter and the details of commemorating a tree in the arboretum we shall be in touch with Grant Cook.

    Once again we would like to thank you , Krys and his team for making the celebration of my father's life a smooth quietly efficient and caring afternoon. The comments we received about the food were excellent, and your standards as always set a high example. Also Sharon your help and advice in planning this celebration was much appreciated.

    With best wishes from the Jessop family

    Cherril Jessop

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  • July 2014

    Hi Andrew

    I apologise for not contacting you sooner.

    Just to say that I have just completed a Trip Advisor piece about a visit a while back to West Lodge Hotel.

    This was a party for Siobhan Dillon mother's funeral where you kindly served me salmon!

    The discrete support given by yourself and your colleagues was exact, which was really hospitable friendly and memorable in a special setting.

    Thank you indeed and every continued success.

    Alan O'Duffy

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West Lodge Park,
Ferny Hill, Cockfosters Road,
Hadley Wood, Herts. EN4 0PY
(satnav EN4 0PZ)
Tel: 020 8216 3900
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Direct telephone numbers

  • Bedroom reservations – 020 8216 3903
  • Restaurant bookings – 020 8216 3900
  • Meetings – 020 8216 3927
  • Weddings – 020 8216 3943
  • Celebrations – 020 8216 3943
  • Accounts – 020 8216 3907
  • Training – 020 8216 3949
  • Sales – 020 8216 3909
  • Estates / Gardens – 020 8440 3402
  • Hotel Switchboard – 020 8216 3900
  • General Manager – 020 8216 3922
  • Managing Director – 020 8216 3904
  • Finance Director – 020 8216 3905