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Arboretum - 50years

70 years at West Lodge Park

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Welcome to West Lodge Park, one of the finest country house hotels in Hertfordshire.

From the moment you contact us you will feel confident in the fact that you will be dealing with professional individuals who have several years experience in looking after you; most importantly they will be friendly, down to earth and will be there for you.

Here at West Lodge Park, we have so much to offer, including Weddings, Celebrations, Special Events and Christmas events and much more. Please have a browse through our site, as we are sure we will have just what you are looking for.

Click here to view the latest West Lodge Park Special Events

What our customers say...

  • June 2015

    Hi Andrew

    Thank you so much for the tour today. I thought it was brilliant. We all had a fab time. I cannot believe it has taken me 8 years to go on the tour. I will definitely come on one again later on this year. (if you will allow)

    Kind regards

    Linda

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  • June 2015

    Given the dietary restriction within our party and the fact that my mother suffers from dementia and her behaviour triggers are never the same twice in a row, your staff are to be commended on their professional service that enables all these factors to be taken into consideration and provide an enjoyable dining experience, not only for us, but the other diners too. The food is beautifully presented, all requests are dealt with attentively, and nothing is too much trouble. The menu is varied and changes from visit to visit which in our experience is usually monthly. I always recommend dining here.

    Lynn

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  • May 2015

    Dear all,

    Just to let you know that Lodge Herakles/Gothic, who had a private dinner with us last night in the King Charles, phoned to say they had a fantastic evening. They all thought the food and service was excellent.

    Kind regards

    SARA BOLOGNINI

    Co-ordinator
    Events Sales Team

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  • May 2015

    Dear Andrew,

    Thank you so much for your wonderful hospitality - all your staff were gracious, caring and professional.

    The meeting room served us very well. Hence a new booking for the 2nd September (all the trustees and I staying the night) and staff joining us for a Philo planning day on the 3rd. (thank you for all the wonderful bedrooms but could we all stay in the main house - a request from Terry + Juanita).

    Andrew, THANK YOU so much for taking the time to host us for a wonderful lunch yesterday - it was much appreciated having the opportunity to talk leisurely with you.

    And THANK YOU so much for the tour of the Arboretum…WOW! fascinating, educational and quite inspiring.

    Look forward to seeing you in September.

    J.John

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  • May 2015

    Dear Andrew

    Thank you so much for such an enjoyable stay at your excellent hotel West Lodge Park.

    It was good to catch up with you again over a delicious lunch which we appreciated very much. We also thoroughly enjoyed the hour spent with you guiding us around the trees in the Arboretum. Your knowledge concerning the many species of trees was astounding and very informative.

    We had a very productive time with Philo Trust staff and Trustees

    Your staff looked after us extremely well - we did enjoy the variety of food served to us which was of excellent quality and the attention to detail was superb.

    With grateful thanks and blessings

    Terry and Juanita Baker

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  • May 2015

    Mrs Lynn Habert

    Very enjoyable day, would definitely do it again, my son was made to feel special on his birthday.

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  • May 2015

    A few words of praise. We stayed with you on the 9th & 10th of this month for a birthday celebration for Mr. Parry-Jones.

    Our room (36) was comfortable, light and had a touch of character. Bath & robes for ample frames, neat ironing board, a coffee maker and no abundance of cushions to trip over all added to our enjoyment of the weekend.

    Dinner both nights was delicious with good choice, the party lunch was cracking, the flowers were a picture and arboretum interesting.

    But special accolades go to your staff who were efficient, pleasant and helpful.

    As a schoolboy and student my husband worked at West Lodge Park in the holidays. I have to say that not only has he bored me with tales or his time there, but no skills he learnt then transferred to our kitchen or dining room!

    Thank you and we hope to return.

    Yours faithfully,

    Jennifer & Geoffrey Morgan.

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  • May 2015

    Rony

    I took my Grandma to lunch at The Mary Beale restaurant for her birthday and we had a fantastic time. The staff were very helpful and friendly, my Grandma is not very mobile and can be quite slow and all of the staff were wonderful and very accommodating. We both had the roast lamb for mains and the lemon posset for dessert and everything was delicious and beautifully presented. For the quality of service and food I thought the price was very reasonable and we will definitely be back!

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  • May 2015

    Lunch Sunday 24th May

    Dear Lisa and Sharon

    I would like to thank you and everyone at West Lodge for an excellent family lunch on Sunday. I am so pleased and impressed how it all went from start to finish – from my first contact with you, Lisa, then when Sharon took over and immediately picked up the reigns and did the final ‘tweaks’ to the arrangements, then the lunch itself which was superb.

    Please give my thanks to Patrick and Jamie who looked after us – they were great, so polite and helpful – my guests remarked on what nice guys they were.

    Then there was the food. It was delicious – generous serving of prawns, succulent chicken (and the chunky chips went down well with all), to the chocolate mousse- that was a ‘wow’ and it wasn’t just the children who would have happily eaten more!!! Please thank the chef and the kitchen staff for doing a brilliant job.

    So, altogether we had a pretty good celebration of my birthday without me having to worry about anything! My grateful thanks to everyone.

    Best regards

    Brenda Williams

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  • May 2015

    My group of 5 ladies came to celebrate a 60th birthday. We had a lovely afternoon tea. The young lady who served us got the balance between attentiveness and intrusiveness absolutely right - we felt looked after without being constantly interrupted. The food was lovely and we took away what we could not manage without any sense of awkwardness. I will recommend to other friends without hesitation.

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  • April 2015

    The food was amazing and service just as good. Everyone was so polite and very accommodating, from the receptionist to the gentleman that showed us to our room and to the waiting staff in the bar and restaurant. Thank you for a wonderful break away for our 5th wedding anniversary. We may be back for our 6th!

    Andrew Ward

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  • April 2015

    Hi Sharon.

    Just wanted to say a big thank you for the wonderful day we had last Saturday. Everything was perfect, even the weather. You obviously have good connections!! Everyone had a great time and all loved the hotel and grounds, not to mention the food. We could not find fault with anything and were delighted with the overall service.

    Thanks again and look forward to visiting West Lodge again in the near future.

    All the best

    Vincent O'Malley

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  • April 2015

    Well done to everyone - Karen Gwynn rang me to say she and all her guests were really happy with everything - with a special mention that the food was the best that they had all eaten in a long while!!!

    Thanks

    With kindest regards

    Sharon Blackgrove

    Executive Manager - Events Sales Team

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  • April 2015

    Family Lives update

    Hi Lisa

    Thank you so much for all your help both prior to our event at West Lodge Park but also on the day we arrived. We had a very successful event and being in such a lovely location was the icing on the cake.

    Please pass on our special thanks to Carol and Sandra on reception.

    Many thanks once again.

    Kind regards.

    Liz

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  • April 2015

    Dear Tony & Andrew,

    Bena, Pat and I would like to thank you and Andrew, for our Afternoon Tea at West Lodge Park. We all really enjoyed it and the staff were all really friendly. It was lovely you made some time for us too, catching up on the good old days. We all have really fond memories of our working days at “The Old Hatfield Lodge” – Happy days.

    Thank you once again.

    Fondest regards,

    Bena, Pat and Karen.

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  • May 2015

    Absolutely delightful, our guest felt really spoilt! A really nice surprise for the dessert plate to be inscribed Happy Birthday for our guest. Happy and relaxed, high quality food, great presentation, and welcoming staff, as always.

    Mary

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  • May 2015

    Dear Lisa

    Thank you so much for the professional and respectful way in which your team handled the wake. All attendees enjoyed the surroundings and good quality food and above all the personal service provided by your staff.

    A big thank you from Marie's family.

    Kind regards

    Carmen

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  • April 2015

    I couldn't say yesterday, as my daughter was with me,but I have booked this as an extra birthday treat for her. Do you do anything special as it is her birthday. It's no problem if you do not. I was just wondering.

    I'd also like to take this opportunity to say that my friend and I, as we drove by on Wednesday, impulsively decided to pop in for a cream tea and we both were absolutely delighted we had. The cream tea was one of the best we have had (and we have both eaten in many exclusive hotels in London and around the country), and the two staff who waited on us were fantastic. They were friendly, polite and attentive. Nothing seemed to be too much trouble for them. I only wish I had remembered to take their names. Hopefully, when I visit next week I will be able to see and ask them then

    I very much look forward to visiting next week.

    Regards

    Sara Tersigni

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  • April 2015

    hi Lisa

    now that things have settled down, i wanted to say thank you for organizing everything for my wife's surprise 50th birthday tea it all went very well, the staff were lovely and the food was excellent thank you again

    kind regards

    Stephen M White

    F Martin Limited

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  • April 2015

    The best afternoon tea we have experienced! A walk in the stunning parkland completed a memorable afternoon

    Kenneth

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West Lodge Park,
Ferny Hill, Cockfosters Road,
Hadley Wood, Herts. EN4 0PY
(satnav EN4 0PZ)
Tel: 020 8216 3900
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Direct telephone numbers

  • Bedroom reservations – 020 8216 3903
  • Restaurant bookings – 020 8216 3900
  • Meetings – 020 8216 3927
  • Weddings – 020 8216 3943
  • Celebrations – 020 8216 3943
  • Accounts – 020 8216 3907
  • Training – 020 8216 3949
  • Sales – 020 8216 3909
  • Estates / Gardens – 020 8440 3402
  • Hotel Switchboard – 020 8216 3900
  • General Manager – 020 8216 3922
  • Managing Director – 020 8216 3904
  • Finance Director – 020 8216 3905