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Arboretum - 50years

70 years at West Lodge Park

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Welcome to West Lodge Park, one of the finest country house hotels in Hertfordshire.

From the moment you contact us you will feel confident in the fact that you will be dealing with professional individuals who have several years experience in looking after you; most importantly they will be friendly, down to earth and will be there for you.

Here at West Lodge Park, we have so much to offer, including Weddings, Celebrations, Special Events and Christmas events and much more. Please have a browse through our site, as we are sure we will have just what you are looking for.

Click here to view the latest West Lodge Park Special Events

What our customers say...

  • January 2015

    Dear Sharon,

    Just a line to thank you and your staff for arranging and conducting the reception for Beryl on Tuesday, following her Service of Thanksgiving.

    My family and I greatly appreciate the trouble taken to ensure that everything went smoothly. Many of those attending have since also commented very favourably.

    Yours sincerely,

    Des Woodall

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  • January 2015

    I always enjoy staying at your Hotel for it is quite exceptional. A particular enjoyment is to put on a pair of wellington boots after dinner and spend an hour walking in the gardens.

    Duncan Watts

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  • January 2015

    It was a birthday treat for a friend and I wished her a happy birthday. This quiet comment was overheard and the staff surprised her with some complimentary chocolates and Happy Birthday on the piano. Absolutely wonderful service with the extra magical touch xxx

    Kathy

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  • December 2014

    Dear Louise

    I just wanted to drop you a quick note thank everyone at West Lodge Park for making our party night so good; everyone had a great time.  We may well be back next year!

    Kind Regards

    Heather Lawrence

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  • December 2014

    The lunch for our sister's birthday was thoroughly enjoyable. Although it was busy and there was some small delay between courses, we all felt happy in the relaxed surroundings, confident that everything was under control and to an excellent standard. We have recommended the Restaurant to many friends and family over the years.

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  • December 2014

    My daughter brought her six month baby, your staff were very helpful, warming baby food, checking we had enough space and making sure I had easy access to our seats as I use two sticks to walk. Our particular waiter was charming and very attentive. Thank you for a very enjoyable festive treat.

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  • December 2014

    The plan was to take 92 year old mother out for an early Xmas dinner with her children and partners. Here are email extracts from my sister, thank you.

    The venue was perfect in all ways, from the calm atmosphere which pleased Mum, the location of the table plus the bonus of it being circular. The service was excellent and the background music, relaxing. I thought the food was lovely from the bread through to the starter, the mains, the desserts, the coffee and even the tap water, which isn't always necessarily good. The whole afternoon and without a doubt it worked well for Mum which was what the event was all about. It is now becoming increasing difficult to provide all the ingredients for a successful outing but i felt we met all that was essential and more. The only criticism I could find, was that the main course was not hot enough, but in my opinion it really did not impact on the success of the afternoon. Mum loved it all and it worked well for her and that was the most important factor.

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  • December 2014

    Hi Louise

    Just want to say ‘thank you’ from all of us for a Great evening!!  Can you also pass on ‘thanks’ to Sharon and Lisa who met us on arrival and I know you work as a team.

    All of us had a really great evening in every aspect, so thanks very much for your contribution in seeing to that!

    Many, many thanks again.

    Happy Christmas and A Happy New Year to you all.

    Kind Regards

    Janet Markham and all At Cotleigh

    The Cotleigh Group

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  • December 2014

    Dear Mr Hall,

    I am writing to say thank you for your new member of staff, Agnes. I have been coming to West Lodge for many years and rarely have I met such a warm, effective and welcoming member of staff. Agnes is helpful, positive and supportive of the best that is West Lodge. Her smile and positive energy is a credit to both her and your hotel. This young lady is a breath of fresh air in what can sometimes be too stuffy an environment in Hadley Wood,

    Thank you,

    Yours sincerely,

    John Gilbert

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  • December 2014

    Dear Lisa,

    I am just writing to say that the event went extremely well - it was very well organised by the staff on the day and all our guests commented on the quality of the food as well as the organisation.  We also had a lovely evening meal in the hotel after everyone had gone and a good night's sleep as well!  Please convey our thanks to everyone involved.  We wouldn't hesitate to recommend the hotel to friends and family for this sort of event.

    Best wishes for the New Year.

    Judy & Bob Burstow

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  • December 2014

    Mr Lyons,

    Thank you for arranging for myself and Mrs Fenton to have afternoon tea at West Lodge Park yesterday afternoon. Mr Campbell was in the restaurant when we arrived and personally ensured that we were well taken care of.

    I appreciate you dealing with my critical feedback from our first visit in a positive and professional way.

    ON behalf of myself and Mrs Fenton, many thanks for delightful afternoon tea.

    Best wishes for healthy and happy New Year,

    Regards,

    Julie Beecher.

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  • December 2014

    Amazing service.

    Dear Mr Hall,

    We stayed at your hotel, west lodge park last Sunday. Unfortunately I managed to leave my iPad in the room.

    I phoned your reception as soon as I realised, they was so helpful and managed to retrieve my iPad for me.

    I had problems with couriers but finally got it collected Friday & I received it back today.

    I was so impressed by the service of every one of your colleagues not just when we stayed but also the help to get my iPad back to me safely.

    The level of service is far superior than that of other 5 star hotels I have stayed in worldwide. Your colleagues are a credit to you & your hotel.

    Kind regards

    Kevin Lawrence

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  • December 2014

    To All at West Lodge,

    Thank you for making our works Christmas Lunch very enjoyable, the food was excellent along with the layout of the room, staff all friendly and very helpful. Thank you again

    Kind Regards

    Caroline

    Power Networks UK

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  • December 2014

    Hi Louise

    Just to say thank you for such a lovely lunch yesterday. Please pass on my sincere thanks to all involved, especially Sam.

    Kind regards

    Pam

    Specialist Pension Services

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  • December 2014

    RE: West Lodge Park Hotel - Christmas Gala Night

    Dear Lisa & Louise,

    Another great night at West Lodge !

    Food was delicious, service was great, magician / DJ was brilliant.

    I am sure we will be back again nest year.

    Thanks from all at Longrove

    Happy Christmas !

    Kindest regards

    Alex Collingwood

    Longrove Surgery

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  • December 2014

    Had not been to West Lodge Park for ages (to eat) and I was pleasantly surprised. Nice setting and Lounge areas. No complaints re food and I thought the menu was good. Back on my list (not that it was ever off).

    Andrew Ward

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  • December 2014

    Dear Lisa,

    Just a tiny token of our thanks for the lovely celebration you helped me to organise for my Mother’s long life.

    On the day, Chris and his team were outstanding, the food was delicious and everything was quite perfect. Just as Mum would have wanted.

    Have a great Christmas.

    Thank you again.

    With best wishes,

    Jenny Swan.

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  • December 2014

    Dear Mr. Andrew,

    A very happy Christmas.

    I just wanted to tell you, on behalf of the Southgate Civic Trust, how much we enjoyed the guided walk on November 8th.

    The grey skies couldn’t dampen our enthusiasm because you made the talk so interesting.

    You gave each tree a personality of its own, and made us realise how special they all are, as is their history.

    It was fascinating to see trees once thought extinct, and also learn that we needed a real winter, for the trees to ‘shut down’, vital for their well-being. We’ll try to remember this on the bitterest of mornings!

    Many of the trees still showed their autumnal traits, some were ready for winter, and some will remain green throughout the year, but as you pointed out, all times of the year are interesting, and with that in mind, I hope we can have a return visit with you, perhaps in the spring. I will get in touch nearer the time.

    I wish you a very happy holiday (though I expect you will be quite busy) and a happy, healthy new year.

    Thank you.

    Yours sincerely,

    Janet Lane.

    Southgate District Civic Centre

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  • December 2014

    We had an amazing afternoon . Your staff were amazing nothing was too much for them assisted and looked after us throughout the afternoon . I drove them mad changing tables around as my numbers increased and they were very obliging.

    Will return again soon.

    Thank you

    Dee Charalambous

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  • October 2014

    Saturday Night at West Lodge

    I found a wasp in the bathroom and called down to reception. A brave young man (Dion) arrived and dealt with the situation.

    This is a wonderful hotel, comfortable, welcoming, clean, very well appointed, even real hangers, windows that open, note pads, writing paper and pens and even a bowl of apples at reception. I am bowled over.

    And it is because I am so impressed with everything that I want to tell you my one problem: The water. I wonder if perhaps you could save money on the water softener? It seems to me too much. It tastes, not just in the bedrooms (cleaning teeth), but in the pots of tea at tea time, glass of water at dinner etc. Might it be possible to use less of the salts?

    Wendy Rix

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West Lodge Park,
Ferny Hill, Cockfosters Road,
Hadley Wood, Herts. EN4 0PY
(satnav EN4 0PZ)
Tel: 020 8216 3900
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Direct telephone numbers

  • Bedroom reservations – 020 8216 3903
  • Restaurant bookings – 020 8216 3900
  • Meetings – 020 8216 3927
  • Weddings – 020 8216 3943
  • Celebrations – 020 8216 3943
  • Accounts – 020 8216 3907
  • Training – 020 8216 3949
  • Sales – 020 8216 3909
  • Estates / Gardens – 020 8440 3402
  • Hotel Switchboard – 020 8216 3900
  • General Manager – 020 8216 3922
  • Managing Director – 020 8216 3904
  • Finance Director – 020 8216 3905