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Arboretum - 50years

65 years at West Lodge Park

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Welcome to West Lodge Park, the finest country house hotel in Hertfordshire.

From the moment you contact us you will feel confident in the fact that you will be dealing with professional individuals who have several years experience in looking after you; most importantly they will be friendly, down to earth and will be there for you.

Here at West Lodge Park, we have so much to offer, including Weddings, Celebrations, Special Events and Christmas events and much more. Please have a browse through our site, as we are sure we will have just what you are looking for.

What our customers say...

  • March 2014

    Hi Andrew,

    Congratulations on the interactive food page, which demonstrates both the company's interest in and care taken over food, and the wide range of family businesses which we support. It reads very well.

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  • March 2014

    Claire Akers phoned – she had a wonderful time at her lunch party in the Edward Beale room on Sunday 23 March – everything was excellent and a special thank you to Linda and Lola who worked on the day.

    Lola, she said you were a big hit with her 4 year old daughter Sky and Sky was very upset that she didn’t get to say goodbye to you as she fell asleep!!!

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  • March 2014

    Hi Andrew,

    I hope all is good with you......

    I just wanted to drop you a note to say thank you ever so much for the lovely meal Joel and I enjoyed last Saturday evening J

    I meant to email on Monday but I was snowed under and to be honest I have no idea where the week has gone!!!!!!!!!! Sorry.

    Just to say the meal was delicious – thank you – in my ‘previous life’ haha as a money broker I have been fortunate enough to eat in some of the ‘top ‘ restaurants in London and the food we had on Saturday was in a superior class of its’ own J The staff were wonderful and attentive and we thoroughly enjoyed the resident pianist – a lovely atmosphere to be in.

    Sorry again for the very late thank you – I hope you have a good week-end and speak soon.

    Kind regards

    Debbie Dyer (and Joel of course J )

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  • March 2014

    Dear Sharon.

    Hope you had a good break.

    I just wanted to say thank you to you, and the events and banqueting team at West Lodge Park for helping us organize a wonderful party on Sunday.

    Everything went really well- Will Lyons and the staff were very helpful and accommodating- please would you pass on our thanks to him. They worked hard to keep things flowing and were very pleasant and professional. The rooms looked stunning and were beautifully set up on arrival. Staff on hand to serve drinks. Thanks for recommending Helen the florist- the flowers were perfect. There were tables set up on the lawn for drinks which was wonderful and unexpected. We were blessed by the weather. The afternoon tea was very nicely presented and tasted good.

    My Dad had a great time- I think we all did and it was a very special occasion.

    Best wishes and thanks again.

    Karina Spero.

    If you would like any other feedback please let me know.

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  • March 2014

    Hi Guys

    I have just spoken to Leslie – the organiser of today’s gathering – and she is absolutely delighted with the venue, staff and especially the food. She couldn’t stop raving about how great the bowl food was – especially the desserts – how absolutely perfect it was for the event today.

    She wanted to say a huge thank you to all concerned.

    With kindest regards


    Executive Manager
    Events Sales Team

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  • March 2014

    Dear Mr. Beale,

    Thank you for your positive reply to our appeal for support for our May Day Fair 2014. Your kind contribution of an Afternoon Tea for two is much appreciated. This will be put towards our Grand Raffle Draw. Your support for our drive to raise funds for the Royal British Legion and other charities is much appreciated.

    We hope you will be able to come and enjoy yourself on the day of the Fair!

    We will be in touch.

    With kind regards,

    Ronald Lo

    on behalf of May Day Fair Committee
    Christ Church Southgate

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  • February 2014

    Dear Lisa

    I just wanted you to know how pleased we were with the quality of service we received from yourself and your colleagues , up to and during our little event .

    The organisation was faultless , and your colleagues were discretely attentive on the day . Several of our guests commented on the great ambience ( + the sunny aspect ! ) , the super food and the overall effect .

    We've been to West Lodge before so knew what to expect ... and you all delivered ... thank you so much . It relieved what might have been a sad day, and we went out on a high note.

    Kind regards

    Malcolm Brown

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  • December 2013

    Dear Sharon,

    I have been meaning to send you a quick email for some weeks now to say thank you for a really enjoyable lunch in the King Charles room on Boxing Day.

    Everything was spot on. The food was excellent and the portions were very generous. The service from Will and Chris was exemplory. They were very efficient, helpful and patient!!

    Please pass on my thanks to Chef, Chris and Will for their part in making the day a success.

    My thanks also to you, Sharon, for all your brilliant help in the organisation of the day.

    My very best wishes to you all for a very happy, healthy and successful new year.

    Kind regards,

    Chris Stanley.

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  • January 2014

    Dear Andrew,

    Mary and I have just returned from West Lode Park and I wanted to write to thank you for a wonderful, generous opportunity to enjoy the hotel.

    As always, we were looked after so well and it was lovely to sit and enjoy Pam & Roy’s company over tea and drinks on Saturday afternoon. The atmosphere in the bar and lounge was very convivial and dinner was excellent. Every course was beautifully presented and so tasty. I particularly enjoyed the salmon and soufflé for dessert was quite something! What a real treat to finish the meal. Surprisingly we found space for a full English breakfast to ‘round’ off the stay. It’s a good job, weather permitting, I have some tennis games booked this week.

    I do believe the stay at WLP was my ‘final’ retirement “do” from December 2012. It was certainly worth ‘saving it up’ and the Bainbridge’s also enjoyed themselves, celebrating (thanks to you) Pam’s 60th birthday. However it will not be our final visit to WLP, a place we delight in.

    Thank you Andrew; I hope we can meet up some time in the future.

    Kindest regards,


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  • February 2014

    Dear Sharon / Will

    Just to say a big thank you, to you, and all your staff for yesterday, everything went very smoothly and the food, drink and surroundings were appreciated by all.

    Kindest Regards


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  • February 2014

    Afternoon Tea - Sunday 2 February 2014

    Dear Sharon,

    Just wanted to thank you for arranging my birthday tea at your lovely hotel. It was indeed a really nice afternoon. The young lad who waited on us was excellent so helpful please make sure he knows how pleased I was with him.

    All my guests said they had a lovely afternoon so I can only again thank you so much for arranging my birthday tea.

    All good wishes

    Barbara Laban

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  • February 2014

    Mum's 98th

    Lisa, just a short note to thank everyone at the hotel who made Mum's 98th birthday tea yesterday, so memorable.

    All the staff were really excellent and right from the start, Matthew, the Head Waiter, set the tone of friendliness, helpfulness and calm assurance for the tea party. He coped admirably with late comers and particularly my mother's seating arrangement. He will know what I mean.

    The table layout was just right and the table for the cake, just perfect. Really first class. Even the weather was great although that perhaps, was out of your hands. The young waiter was also so helpful.

    Everyone, particularly my mother, enjoyed the day and it was such a success, I hope we will be back next for the 99th!

    Please pass on my thanks to all concerned.



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  • December 2013

    Dear Andrew,

    Thank you for such a very special occasion on Tuesday – and weren’t we lucky with the weather?

    It was such a pleasure to meet everyone and to see the new planting and hear about your 50 year avenue which is a marvellous project.

    I feel very privileged to have been included on such an auspicious occasion.

    Thank you again - you certainly got Christmas off to a good start.

    Happy Christmas and all the best for 2014.


    Penny Snell
    Chairman - National Garden Scheme

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  • December 2013

    Dear Andrew,

    There are occasions when a written letter is preferable to more recent forms of media, and the 50th Arboretum Anniversary is one of them. As ever, you arranged the event with perfection, so I for one felt that it fully met the significance of the day. Thank you for your generosity. I am sure that Mr. Ted too would have wholeheartedly approved. You have a good team that should ensure that it continues to mature in the style that was intended those many years ago.

    1963 was a time when local and international affairs were in similar turmoil to those prevailing today so it is strangely gratifying that an ill-starred road proposal should provide the impetus for an inspired idea. I hope that I left the impression of a confidence and vision that was there in the mid 20th century, so enabling the two of us to create a living monument which had the potential of evolving in succeeding years.

    Your later acquisition of the freehold was the crowning achievement.

    I know that is what the Arboretum’s founder wanted, and I am grateful to have been a part of it.

    May the coming years be as successful as the past. I hope to follow your fortunes for some time!


    Derek Honour.

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  • December 2013

    NCCPG (National Council of the Conservation of Plants & Gardens)
    The London Group

    Dear Andrew,

    A note to thank you once again for inviting me to your celebration. I did enjoy the tour and, naturally, the delicious lunch – A Red Letter Day!

    I was most impressed by the dedication shown to the Arboretum by Grant and Paul. Grant has certainly vastly increased his arboreal knowledge since I first met him.

    May I take this opportunity to wish you and your family a happy Christmas and a prosperous new year.

    Yours sincerely,

    Gerald Goddard

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  • December 2013

    Hi Louise

    A big Thank You to you and all the staff for another lovely Christmas Lunch last Thursday. Everyone thoroughly enjoyed themselves as always. I'm sure we will be back next year!

    With best wishes for the New Year


    Potters Bar U3A Gardening Novices Group

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  • December 2013

    Dear David

    Many thanks for another great New Year's Eve at West Lodge! As always, the food, wine, service and ambience were first class and the event is always a highlight of our year.

    It's hard to believe that our first meeting in the Summer of 2007 was to complain about certain aspects of our wedding which did not go according to plan and I remember you saying at the time that you wanted to make amends as you would like us to be regular visitors to West Lodge, well that's certainly happened and we both have very happy memories of times spent there!

    That first conversation was 6 1/2 years ago and you have kept your word and personally looked after us ever since. Your attention to detail is very much appreciated as evidenced by the room upgrades, champagne and most recently the hairdryer! Please keep this safe as I forget to pack it on a regular basis.

    We would like to wish you, your family and all the staff at West Lodge a very happy and healthy New Year and hope to see you again in the not too distant future.

    With kind regards.

    Ellie and Mark

    Ellie Theodorou

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  • December 2013

    We would like to thank you and all the staff for a really wonderful afternoon in the Lancaster Suite on Friday. Everything we had asked for was there, and the staff could not have been more pleasant and helpful, particularly Kristof, and the lady who was serving, whose name I have forgotten, but I am sure you will know who it was. They worked very hard. The setting was perfect and our guests loved West Lodge Park.

    We look forward to more visits in the future.

    Kind regards, Sandra & Michael Fox

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  • January 2014

    Viv's 70th Birthday Party

    Hi Sharon,
    I would just like to thank you and your staff for organising Vivienne's party yesterday so well.

    It really went swimmingly and I think everyone there enjoyed it very much, especially Vivienne, and that's what really matters.

    So once again thank you and hope to see you at West Lodge Park on another occasion.


    Allan Bellau

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  • December 2013

    Dear Mr Seward

    What a wonderful stay we had last night at your delightful hotel. We were very concerned to hear that there was a Christmas party going on but as you stated it was no problem and we could not hear the music.

    Thank you for personally sorting out our beds ( I asked Bill to book twin beds but he failed to mention it to Bruno) the meal was outstanding.

    Have a blessed Christmas you and your staff.

    Will and Betty Moore

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West Lodge Park,
Ferny Hill, Cockfosters Road,
Hadley Wood, Herts. EN4 0PY
(satnav EN4 0PZ)
Tel: 020 8216 3900
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Direct telephone numbers

  • Bedroom reservations – 020 8216 3903
  • Restaurant bookings – 020 8216 3900
  • Meetings – 020 8216 3927
  • Weddings – 020 8216 3943
  • Celebrations – 020 8216 3943
  • Accounts – 020 8216 3907
  • Training – 020 8216 3949
  • Sales – 020 8216 3909
  • Estates / Gardens – 020 8440 3402
  • Hotel Switchboard – 020 8216 3900
  • General Manager – 020 8216 3922
  • Managing Director – 020 8216 3904
  • Finance Director – 020 8216 3905