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Arboretum - 50years

70 years at West Lodge Park

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Welcome to West Lodge Park, one of the finest country house hotels in Hertfordshire.

From the moment you contact us you will feel confident in the fact that you will be dealing with professional individuals who have several years experience in looking after you; most importantly they will be friendly, down to earth and will be there for you.

Here at West Lodge Park, we have so much to offer, including Weddings, Celebrations, Special Events and Christmas events and much more. Please have a browse through our site, as we are sure we will have just what you are looking for.

Click here to view the latest West Lodge Park Special Events

What our customers say...

  • October 2015

    My wife and I stayed at your hotel on October 15th as part of our golden wedding celebrations.

    After a lovely meal your restaurant staff presented us with a beautifully prepared ' happy anniversary ' dish.

    It was a gesture that we both appreciated and our thanks to all concerned for such a nice thought.


    Barrie Clark

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  • October 2015

    Finchley & Whetstone NWR Arboretum Tour

    Please pass on our grateful thanks to Mr Beale for an amusing and interesting tour. Everyone thoroughly enjoyed it and the lovely warming tea afterwards. We intend to come back again next spring. Many thanks for your help also.


    Ann Bartlett.

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  • October 2015

    Dear Sara

    Thank you for your email and please accept my sincere apologies for the delay in replying to you.

    I took the Monday off and spent most of the rest of the week travelling for work – I am going on holiday in 2 days for three weeks and work is absolutely manic – anyway – enough of my excuses for my inefficiency!

    My birthday party at the West Lodge Hotel was a spectacular success! I had the most wonderful evening – I enjoyed every minute of it and was so well looked after – I just didn’t want the evening to end.

    My family & friends were bowled over by the party and are all looking to come back to London to stay at the hotel again.

    I really couldn’t have asked for any more from everybody, the kindness, patience, helpfulness and attention to detail were second to none!

    I will definitely recommend your hotel again and thank you so much for all your support every step of the way.

    I have written a card to the General Manager congratulating him on such a wonderful hotel and team.

    I do hope to be back in the West Lodge again soon.

    Thank you again for making my evening such a great success.

    With kind regards


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  • October 2015

    Probably nicest hotel we have visited. Meals were exceptional and reasonable prices. Will revisit if in area again

    Mr Terry Noble

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  • October 2015

    Hello friends, we are two seniors from the Netherlands and my wife and I stayed for two night at your beautiful place... we had also two dinner parties it was fantastic.... compliments to the chef. Jan Willem Franssen

    Mr Jan Willem Franssen

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  • October 2015

    Family Holiday Association

    Attn: Andrew Beale

    Very many thanks for supporting our fundraising project once again. All proceeds help very disadvantaged children and their families to have a short leisure break - sometimes for the first time ever - and that can be crucial for their physical and mental health.

    Someone will, I know, enjoy a visit to your hotel, and may perhaps follow that with more visits.. so hopefully it's a win/win exchange!

    With much appreciation,

    Best wishes,

    Helen Ford

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  • September 2015

    We had a lovely afternoon tea to celebrate my mother’s 80 birthday, the homemade scones and cakes were superb ! We booked a table for 4 people, my daughter then unexpectedly joined us coming straight from work, and was accommodated without any fuss. There are few places in the Enfield area that provide a quality experience like yours ! Keep up the good work, we will recommend and be back ourselves.

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  • September 2015

    Had a beautiful lunch, the service was second to none. The staff so friendly, the atmosphere was fantastic and it was good to sit in a restaurant without too much background clatter and noise. A very relaxing lunch. Will definitely return.

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  • August 2015

    Hi Matthew

    As promised last month following the High Tea that you and your team laid on for my birthday, I just wanted to confirm our total satisfaction with the level of service that you and your team provided to us and the attention to detail that all of you demonstrated. This was customer care at the very highest level. As a result, I have passed on my experience and your venue details to my employer should they wish to explore options on where to hold high profile international events going forward. I have personally recommended West Lodge to my management team.

    Many thanks again.

    Kind regards

    Mr N Parikh | Operations Manager | Corporate Services
    British Council

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  • August 2015

    Dear Andrew and Grant,

    Once again, many thanks indeed for your hospitality today and the fascinating tour of the Arboretum. We had a delicious lunch too – you were very kind.

    We will do our best to promote the Arboretum this autumn as a fascinating visit.

    With best wishes,

    Sarah Quarterman

    Chief Executive
    Plant Heritage - Conserving the rich diversity of cultivated plants grown in the UK and Ireland

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  • August 2015

    Dear Andrew

    I am just writing to say thank you for a splendid tour of your arboretum yesterday and your generous hospitality. It was a real pleasure to meet you and to enjoy such an informative and interesting walk around your grounds. We enjoyed a lovely lunch and were able to have our meeting in very convivial surroundings so again, my grateful thanks.

    With very best wishes

    Catherine Dawson

    Techncial Director
    Melcourt Industries Ltd

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  • August 2015

    Sharp Watson Celebration

    Dear Lisa

    Thank you your help in planning our celebration on Saturday. It was a most successful and relaxed day, helped by your helpful and attentive staff. Please thank Patrick and his team for their attention to detail and pleasant and unobtrusiveness, which led to everything running smoothly.

    With many thanks

    Kind regards


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  • August 2015

    Dear Chris

    We have met you as you kindly introduced yourself on one if our stays at your hotel when we came up from Guildford.

    Ron and I stay in your lovely hotel quite frequently. We also visit the restaurant during the holidays and with my parents.

    My parents, Elaine and Roger Winch-Furness, live locally to you and first introduced us to the hotel many years ago.

    Indeed, as a family, the Winch-Furness family has held several celebrations and general functions in the hotel, most notably for my grandmother, my Mother's Mother, Mrs Gearon, whose 90th was celebrated with you and then, sadly, when she passed away a few years later, her post funeral gathering was also held with you.

    More recently, we celebrated my recovery from being in hospital and a special post ceremony I had been invited to by the local university.

    The hotel has always provided the level of care and attention to detail needed to make each occasion special, memorable, relaxed and elegant. Thank you to all the teams in each department.

    Likewise, now that my parents, Roger and Elaine, are older, and living in Totteridge, we like to come to visit and stay at the hotel where we can entertain them at the restaurant and bar. We also find the hotel stay also brings us relaxation and we really like the rooms, the aspect of the hotel and a walk in the grounds too which we try to fit in.

    As I am still teaching, our stays are during the school holidays although we do also come up to Lindon to join my parents for a meal in the restaurant.

    So, I thought I would fill you in as to our long association since we are loyal customers and so too are my parents during a considerable number of years, and we find the excellent standard in the hotel and its fantastic restaurant, never fails to impress.

    We will certainly be booking a meal and stay at Christmas and probably also at the October half term with a visit to the restaurant in between.

    Thanks for all you do. It is such a delight that a hotel of your standing with affordable quality still exists.

    Best wishes

    Yours sincerely

    Lori Winch-Johnson

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  • August 2015

    The entire experience was far superior to afternoon tea at the Ritz

    Mr G Long

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  • August 2015

    Great Customer Service BEFORE WE ARRIVE!!!!

    Dear Mr Hall

    I just wanted to let you know how helpful your staff have been to me today.

    I am very surprised at how much patience and care they have shown over the telephone and think it important i pass feedback on to you.

    My husband and I are coming to stay on Friday night - unfortunately my husband is very sick and i had to check a few things before we arrived. I asked to be put through to the restaurant to find out what was on the menu and Layla who answered the phone couldn't have been more helpful or patient reading out everything to me. I was made to feel that nothing was too much trouble and she even said she looks forward to seeing us on Friday night, i was really touched.

    My next port of call was to find out if there was enough room in the bedroom to fit my husband’s drip stands and medical equipment - I spoke to a gentleman called Fiz who advised me which room i should upgrade to and the reasons why and he then explained everything about the room = i.e. patio, air conditioning, fridge, coffee machine, shower etc. He was extremely helpful polite and thoughtful - he really made a focussed effort to make sure we had everything organised to ensure our stay was as perfect as it could be.

    I would very much appreciate you passing my comments onto Layla and Fiz and whoever is in charge of training because it appears your staff seem to offer something very special indeed.

    We very much look forward to our stay at the hotel.

    Thank you.


    Annie King

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  • August 2015

    We were a party of 9 and everyone enjoyed their 3 course meal. The arrangements we wanted for champagne first were excellently set out. The service was friendly and very well timed. Everyone commented on a great evening and our South African guests were very impressed by the whole setting of the restaurant and the hotel. A big thank you all round.

    Mr John Pryor

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  • August 2015

    Hi Matthew

    Bit of a random email but can you help? I came in for lunch on Wednesday with some friends and I ate the most delicious fish I have ever had anywhere ever! It was a cod dish on a bed of buttery mash with some ribbons of courgettes and carrots.

    I was wondering if you could share with me how the chef cooked the fish? It was so moist and fresh and perfectly cooked even though it was a thick fillet of cod. It looked grilled on the top but when I grill my fish it goes dry so I am presuming there is another secret way I don't know about?. It didn't look fried either so I am presuming it was maybe poached somehow and finished off under a hot grill?

    I hope you don't mind me asking, I am genuinely intrigued and want to be able to cook fish like that at home.

    Please give my compliments to your chef, the whole meal was delicious!

    Best Regards

    Sue Kersey

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  • August 2015

    Last night we celebrated my husband's 76th birthday, and as he's been very ill I wanted it to be special. Having been to West Lodge on several occasions, from Christmas to birthdays, to a funeral Reception, I know that their standard is very high. Last night was no exception. Everything was superb. Food, drink and service. We stayed the night and that too was wonderful.The added bonus being the fabulous grounds. Thank you for making yesterday special.

    Mrs Angela Thorne

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  • August 2015

    Just amazing! Celebrated my 40th birthday here and everybody from the management team to our waiter made the evening so very special. The service was faultless, the food impeccable and the atmosphere incredible. Highly recommend this restaurant whether its a table for 2 or a big celebration in their private function room. Just amazing!

    Mrs Hayley Baker

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  • July 2015

    Dear Sharon,

    Re: Harvey (Freeman) Funeral Gathering

    A huge ‘thank you’ for ensuring Daddy’s gathering was the perfect occasion we hoped it would be.

    You were all absolutely amazing, thank you Sharon, but then you always are! Sam looked after us as well, along with his colleagues, and was very concerned regularly that I should eat something.

    Would you please be kind enough to convey our thanks to the chap and all his catering staff for successfully managing to pull out all the stops at the eleventh hour when our numbers increased as if it was a couple of extra people who arrived on the day unexpectedly! Two cousins I had not seen for years so that was a lovely (and emotional) surprise.

    The entire day could not have gone better. We were very pleased with the service, the weather was absolutely glorious, which Daddy would have loved because he could always take the heat.

    Then West Lodge excelled themselves. Please convey our compliments and thanks to the chef and his staff for the wonderful array of food which received a lot of praise from family and friends alike.

    Daddy always loved West Lodge so it was fitting we should return because we feel it would have been his chosen venue.

    Once again our heartfelt thanks for all the kindness shown. Please thank Sam, your lovely assistant who came to our aid and anyone else I may have overlooked.

    I will phone you sometime this week as I really feel I wold like to thank you verbally.

    I can only begin to imagine how perfect your beautiful daughter’s wedding must have been!

    Take care and very best wishes.

    Joan (Mummy), Brenda, David, Val and Lucy.

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West Lodge Park,
Ferny Hill, Cockfosters Road,
Hadley Wood, Herts. EN4 0PY
(satnav EN4 0PZ)
Tel: 020 8216 3900
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Direct telephone numbers

  • Bedroom reservations – 020 8216 3903
  • Restaurant bookings – 020 8216 3900
  • Meetings – 020 8216 3927
  • Weddings – 020 8216 3943
  • Celebrations – 020 8216 3943
  • Accounts – 020 8216 3907
  • Training – 020 8216 3949
  • Sales – 020 8216 3909
  • Estates / Gardens – 020 8440 3402
  • Hotel Switchboard – 020 8216 3900
  • General Manager – 020 8216 3922
  • Managing Director – 020 8216 3904
  • Finance Director – 020 8216 3905