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Arboretum - 50years

70 years at West Lodge Park

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Welcome to West Lodge Park, the finest country house hotel in Hertfordshire.

From the moment you contact us you will feel confident in the fact that you will be dealing with professional individuals who have several years experience in looking after you; most importantly they will be friendly, down to earth and will be there for you.

Here at West Lodge Park, we have so much to offer, including Weddings, Celebrations, Special Events and Christmas events and much more. Please have a browse through our site, as we are sure we will have just what you are looking for.

What our customers say...

  • October 2014

    Hello Sharon,

    I just wanted to say thank you so much for yesterday. The students thoroughly enjoyed your tour and of course their afternoon tea! The information you gave then together with the brochures will work well with the evidence they require for one of their assignments. It was good also to give them an insight to the hospitality industry.

    Thank you once again.
    Kind regards,

    Cheryl Paton

    North Herts College

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  • October 2014

    UCL ALUMNI VISIT 22 OCTOBER 2014

    Dear Louise

    Just a brief message to say how much we enjoyed our visit to the Beale Arboretum followed by Afternoon Tea yesterday.

    Please convey out thanks to Mr Beale for a very informative and fascinating guided tour of the Arboretum.

    Added to everything the weather was perfect. Lucky we did not book for Tuesday !

    Many thanks for everything

    Michael O'Neill

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  • October 2014

    Andrew

    You don't know me but, through Andy Morton, you kindly donated a dinner and overnight stay for two people for the Auction, which I was organising, to raise funds for Kimpton Church and Mercy Ships Charity.

    I just want to thank you very much for your kindness. The bid for the voucher, which you sent, was won by Mr Ben Cole with £160. He will doubtless be visiting one of your hotels in the near future. Thanks to you, as well as those who attended on the night, the money raised has amounted to over £4,500. As you can imagine, all of us who were involved are absolutely delighted with this result.

    Thank you again for your kindness.

    Liz Jamieson

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  • October 2014

    Conroy/Vernon Wedding 16/10/2014

    Hi Sharon,

    We are just back from honeymoon and wanted to thank your team and all the staff at West Lodge Park for making our wedding on 16th October 2014 a most enjoyable and memorable day. Having been let down at by our original venue with just a month to go, we really appreciated the way you embraced our plans and requirements with such genuine enthusiasm, especially at such short notice. We were delighted that you provided the full a la carte menu for our wedding party to choose from on the day and this certainly made the right impression with our guests. Our dietary specials were well catered for, including the special request for gluten free chocolate brownie dessert for the bride – thank you! You made us feel like the most important people on the planet on our special day, the memories of which will live with us forever. We will definitely return to West Lodge Park, whether it’s quiet dining for two, or a more lavish celebration and we will certainly recommend West Lodge Park to our friends and associates, as will the rest of our wedding party.

    Thank you again for all your help.

    Kindest regards,

    Pamela and John Vernon
    (Conroy/Vernon Wedding 16th October 2014)

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  • October 2014

    Dear Louise,

    Thank you so much for the use of Magnolia rooms. It was so good for us to give the staff team a pleasant space to get away from the office to think about the future of our organisation.

    They came up with lots of great ideas and I am sure that the relaxed setting help them to be creative. They are a very hard working and committed team and the free room left us able to show our appreciation by paying for a delicious three course lunch, in your restaurant.

    Please pass on our thanks to you hospitality team for their good service.

    Please forward the invoice to this address.

    Thanks again

    Lesley Walls Chief Executive and Stephen Moslin - Chair of the Trustees One to One Enfield

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  • October 2014

    Hi Andrew,

    I just wanted to drop you a quick email to let you know that Joel and I had a lovely night’s stay on Saturday at West Lodge.

    We decided to treat ourselves to a night away as it was our anniversary on Friday and we stayed in the Chestnut Lodge and the room was lovely. The wonderful touch of having umbrellas handy to use is such a simple but wonderful idea.

    As usual the food was fabulous and the staff friendly and helpful – we were only there for Saturday afternoon and evening and breakfast on Sunday as we were working, but the atmosphere and staff made it possible for us to relax the moment we arrived.

    With many thanks to you and all your staff.

    Kind regards

    Debbie Dyer

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  • October 2014

    Chiswell Green U3A - Beale Arboretum Tour

    Hello Louise,

    Would you please extend our thanks once again to Mr Andrew Beale for a most enjoyable tour of the Arboretum , his enthusiasm was infectious and we all had a great time, the weather and tea being a bonus.

    Regards Ann Bartlett VCV U3A.

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  • October 2014

    I would like to thank you, and everyone else who has helped me while I have been working at the hotel.

    It has been a pleasure; everyone has been so friendly and helpful. Nothing has been too much trouble.

    I look forward to seeing you all again in April.

    King regards,

    Sandra.

    Invigilator
    Institute of Actuaries

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  • October 2014

    I have made a review on trip advisor. All good. The best thing for me is the atmosphere really. The food last night was nice , the soufflé was superb . Such a great place for a civilised evening. I will be dining with you again. Afternoon tea maybe for my next visit as I have done lunch and dinner.

    Regards

    Helen

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  • September 2014

    Sharon

    On behalf of my mother and myself, can I thank you and all your colleagues for managing my mother's 100th birthday party so well.

    From the kindness you showed my mother when we first came to book, to events on the day, everything went smoothly and efficiently.

    The room looked great and Mark did an excellent job looking after us - even getting the helium balloons down from the ceiling for our grandchildren to take home.

    Please give our thanks for everyone involved in making the party such a success.

    Susan Clayton

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  • September 2014

    Dear Andrew,

    Just to say that the vouchers for Sarah and Alex were a great success. Thank you once again for your generosity and I am sure they will be using them in the not too distant future.

    Again, many thanks,

    Beryl (& John)

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  • September 2014

    Lisa

    Thank you so much for all ur hard work in setting up our wedding. It went marvellously without a hitch. Everyone said it looked very elegant and thoroughly enjoyed the night.

    Sue and Mark

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  • September 2014

    Dear Matthew

    It was lovely to see you again yesterday.

    My friend whose 60th birthday it was, and I thoroughly enjoyed the meal - as always. The young man told me you personally decorated the top of the coffee mocha which was absolutely beautiful and cleverly and artistically created. I want to congratulate you and say thank you!

    Am going to try and sort out this wretched computer today - take your advice and tell the repair man it is the keyboard!

    Thank you for booking the table for my 75th birthday - it is an amazing system!

    Thank you again and I look forward to the next visit

    Wishing you well

    With kindest regards

    Gillian

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  • September 2014

    Dear Lisa,

    Re: THANK YOU

    Firstly Douglas & I would like to thank you and your staff for such a super afternoon tea.

    You made us all feel so very welcome and gave us a great service with a smile – truly appreciated by is all.

    The food was also excellent, especially the scones I am told, along with the cream and jam.

    So you all made my day, so thanks a million!

    Our regards and best wishes to you all and may your futures be full of sunshine.

    Jill & Douglas Francis

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  • September 2014

    Hello Andrew, thank you for the vouchers for overnight stay and dinner/lunch at West Lodge Park, which arrived yesterday. We will enjoy using them, it is always such a pleasure to be at the hotel.

    As you say it has been a marvellous year for the bees and they are now building up well for winter. This warm weather is really helping as the queens are still producing eggs to grow into winter bees which need to live for the next six months to start the colony working in the spring.

    It is a pleasure and a privilege to run the beekeeping experience day and staff training, they are such a great team, and always so welcoming and helpful. Thank you for having us and the bees at West Lodge Park.

    Best wishes, Mary and Ron

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  • September 2014

    Dear Mr Beale,

    People are always quick to complain but rather slower to praise, and I would like to write to you on this occasion to praise the weekend that my family spent at your hotel on the 20th/21st September. Every year my family members gather for a get together. We got fed up with only seeing each other at funerals, and decided that it would be much nicer to meet up on a happy occasion. We all live in different parts of the country, and vary the location, and this year we chose your hotel.

    The setting of the hotel is beautiful, the grounds and house also; our rooms were all excellent, and the standard of service that we received from every member of staff was first rate. We had afternoon tea in the restaurant which was superb, and our evening meal served in one of the private rooms was exceptional. I would particularly like to praise Peter our waiter who looked after us extremely well, and also another gentleman whose name I didn’t get but suspect that he might have been the restaurant manager.

    In conclusion I would just like to add that we have one family member who is extremely fussy to the point of embarrassment, and the fact that we heard not one word of complaint from her only confirms how enjoyable our stay with you was. I have also given an excellent review on Trip Adviser, as I believe in giving credit where credit’s due.

    I would be grateful if you would forward my e-mail to Mr David Seward the General Manager at West Lodge Park Hotel, so that he can pass on my comments to all of his staff.

    Kind regards,

    Gerald Unwin
    The Romano Family Party.

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  • August 2014

    Dear Andrew

    Thank you so much for your generosity here at West Lodge Park over these past days. After what has been a most exciting but also intense period leading to the wedding our stay here has afforded us a much needed repose. We have enjoyed the gardens and trees, the Jacuzzi, the facilities of turquoise room, but more than anything the sincere warmth and welcome of your most enthusiastic staff. It’s clear that they genuinely enjoy working here and as such are always up for putting in the extra mile.

    We look forward to seeing you again at St. Mary’s Luton, hopefully not before too long.

    We now head off for two weeks into the sun far more rested than otherwise.

    With enormous thanks,

    Love

    Stephen & Tiffany Carter
    Bristol

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  • August 2014

    Dear Lisa,

    Thank you so much for master-minding the organisation of our Golden Wedding Celebration at West Lodge Park on 8th August.

    We had a really great evening – everything we hoped it would be and more.

    The table looked lovely, the menu, food and presentation was superb and the service excellent.

    Our guests all commented on how good everything was and enjoyed it as much as we did – Just what we wanted!

    We were pleased we’d opted for the Edward Beale room rather than the restaurant. The oval table and quieter surroundings were ideal to enable easy conversation.

    Please pass our thanks on to the chef, staff and the rest of your team.

    Yours sincerely,

    Roger & Heather Melling.

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  • September 2014

    BIRTHDAY DINNER AND OVERNIGHT STAY- 3 SEPTEMBER 2014

    FOR THE ATTENTION OF LISA CAMPBELL

    Dear Lisa

    I am writing a short email to you to thank you for your excellent organising of the above event for me.

    Everything went very well thanks to the very friendly and efficient staff and my guests all enjoyed an excellent meal and over night stay. The ladies who looked after us at breakfast were particularly friendly and made us all feel at home!

    We will come again!

    best wishes

    Geoffrey Lauder

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  • September 2014

    Hello Sharon,

    I would just like to thank you and your staff for the fantastic service given to us ,both before and during ,the party on Sunday. Mum i have to say was a bit shell-shocked by the surprise but in the end enjoyed the afternoon.

    Our guests were Very well looked after and we have had only compliments on the food and level of service given.

    Thank you again for everything.

    Best wishes from Karen

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  • September 2014

    Hello Sharon,

    Just a short note to say thank you for your contribution to our very happy and successful day.

    All the guest, especially the vegan / vegetarian contingency were really impressed by the food and service. All in all a great couple of days. Superb menu and execution thereof.

    Thanks again

    Regards

    Jill and Adrian Mc Grath

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West Lodge Park,
Ferny Hill, Cockfosters Road,
Hadley Wood, Herts. EN4 0PY
(satnav EN4 0PZ)
Tel: 020 8216 3900
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Direct telephone numbers

  • Bedroom reservations – 020 8216 3903
  • Restaurant bookings – 020 8216 3900
  • Meetings – 020 8216 3927
  • Weddings – 020 8216 3943
  • Celebrations – 020 8216 3943
  • Accounts – 020 8216 3907
  • Training – 020 8216 3949
  • Sales – 020 8216 3909
  • Estates / Gardens – 020 8440 3402
  • Hotel Switchboard – 020 8216 3900
  • General Manager – 020 8216 3922
  • Managing Director – 020 8216 3904
  • Finance Director – 020 8216 3905