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Arboretum - 50years

70 years at West Lodge Park

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Welcome to West Lodge Park, one of the finest country house hotels in Hertfordshire.

From the moment you contact us you will feel confident in the fact that you will be dealing with professional individuals who have several years experience in looking after you; most importantly they will be friendly, down to earth and will be there for you.

Here at West Lodge Park, we have so much to offer, including Weddings, Celebrations, Special Events and Christmas events and much more. Please have a browse through our site, as we are sure we will have just what you are looking for.

Click here to view the latest West Lodge Park Special Events

What our customers say...

  • May 2015

    My group of 5 ladies came to celebrate a 60th birthday. We had a lovely afternoon tea. The young lady who served us got the balance between attentiveness and intrusiveness absolutely right - we felt looked after without being constantly interrupted. The food was lovely and we took away what we could not manage without any sense of awkwardness. I will recommend to other friends without hesitation.

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  • April 2015

    The food was amazing and service just as good. Everyone was so polite and very accommodating, from the receptionist to the gentleman that showed us to our room and to the waiting staff in the bar and restaurant. Thank you for a wonderful break away for our 5th wedding anniversary. We may be back for our 6th!

    Andrew Ward

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  • April 2015

    Hi Sharon.

    Just wanted to say a big thank you for the wonderful day we had last Saturday. Everything was perfect, even the weather. You obviously have good connections!! Everyone had a great time and all loved the hotel and grounds, not to mention the food. We could not find fault with anything and were delighted with the overall service.

    Thanks again and look forward to visiting West Lodge again in the near future.

    All the best

    Vincent O'Malley

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  • April 2015

    Well done to everyone - Karen Gwynn rang me to say she and all her guests were really happy with everything - with a special mention that the food was the best that they had all eaten in a long while!!!

    Thanks

    With kindest regards

    Sharon Blackgrove

    Executive Manager - Events Sales Team

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  • April 2015

    Family Lives update

    Hi Lisa

    Thank you so much for all your help both prior to our event at West Lodge Park but also on the day we arrived. We had a very successful event and being in such a lovely location was the icing on the cake.

    Please pass on our special thanks to Carol and Sandra on reception.

    Many thanks once again.

    Kind regards.

    Liz

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  • April 2015

    Dear Tony & Andrew,

    Bena, Pat and I would like to thank you and Andrew, for our Afternoon Tea at West Lodge Park. We all really enjoyed it and the staff were all really friendly. It was lovely you made some time for us too, catching up on the good old days. We all have really fond memories of our working days at “The Old Hatfield Lodge” – Happy days.

    Thank you once again.

    Fondest regards,

    Bena, Pat and Karen.

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  • May 2015

    Absolutely delightful, our guest felt really spoilt! A really nice surprise for the dessert plate to be inscribed Happy Birthday for our guest. Happy and relaxed, high quality food, great presentation, and welcoming staff, as always.

    Mary

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  • May 2015

    Dear Lisa

    Thank you so much for the professional and respectful way in which your team handled the wake. All attendees enjoyed the surroundings and good quality food and above all the personal service provided by your staff.

    A big thank you from Marie's family.

    Kind regards

    Carmen

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  • April 2015

    I couldn't say yesterday, as my daughter was with me,but I have booked this as an extra birthday treat for her. Do you do anything special as it is her birthday. It's no problem if you do not. I was just wondering.

    I'd also like to take this opportunity to say that my friend and I, as we drove by on Wednesday, impulsively decided to pop in for a cream tea and we both were absolutely delighted we had. The cream tea was one of the best we have had (and we have both eaten in many exclusive hotels in London and around the country), and the two staff who waited on us were fantastic. They were friendly, polite and attentive. Nothing seemed to be too much trouble for them. I only wish I had remembered to take their names. Hopefully, when I visit next week I will be able to see and ask them then

    I very much look forward to visiting next week.

    Regards

    Sara Tersigni

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  • April 2015

    hi Lisa

    now that things have settled down, i wanted to say thank you for organizing everything for my wife's surprise 50th birthday tea it all went very well, the staff were lovely and the food was excellent thank you again

    kind regards

    Stephen M White

    F Martin Limited

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  • April 2015

    The best afternoon tea we have experienced! A walk in the stunning parkland completed a memorable afternoon

    Kenneth

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  • April 2015

    Dear Andrew Beale,

    Just a little note to express our sincere gratitude for the complimentary 2 night stay with dinner and breakfast for our family which we enjoyed on Easter weekend as arranged by yourself and Mike Harman of the Herts County Show.

    My 4 year old son, as Mike probably explained to you is due to start chemotherapy and radiotherapy treatment in a couple of weeks time to treat his brain tumour, so for the four of us to come and spend quality time together at West Lodge Park was just wonderful and it was lovely to see him smiling - it was just what we needed!

    I must say West Lodge Park is a beautiful hotel with wonderful grounds, excellent service and quality food.

    Thank you so much for your generosity.

    Kind regards

    Lisa Lines and family

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  • April 2015

    Diamond Roc Photo Shoot

    Hi Louise,

    A big thank you to you and your staff for your all your help on Monday. We were made to feel welcome and your staff did an outstanding job in attending to all our needs and desires.

    The models and our staff were extremely happy and had nothing but positive things to say about the experience.

    Kind regards

    Steve

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  • April 2015

    Dear Andrew,

    Thank you for the upgrade of our room for our brief stay at West Lodge, it was good to have a lovely room overlooking the gardens and Arboretum. We really enjoyed our break, the evening meal and breakfast were excellent, with good service from the staff. We were only sorry we did not have more time to enjoy the gardens and Arboretum, as always we tried to fit in too much on a short visit.

    Thank you for your kindness, we will continue to follow Beales News via the internet.

    Best wishes to you for your future plans.

    Kind regards,

    Betty Verney.

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  • April 2015

    We have eaten and stayed at West Lodge on a number of occasions and it is because of the quality of service and the ambience that we continue to return So, although dinner has always been good, last night it was exceptionally good so we will simply have to come back again! The pianist playing during dinner adds a superb ambiance to the occasion and the can do attitude of the staff make this hotel and restaurant a first class location

    Mrs Christine Davies

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  • March 2015

    Hi Sharon,

    Apologies this has taken me all week to write to you but I would just like to say a personal thank you from Anna and Frank for the wonderful lunch you put on for us last Saturday. Sean did a wonderful job in looking after us and everyone had a great time all very positive feedback.

    I look forward to hopefully working together again in the future.

    All the best with the arrival of your grandchild J

    Regards,

    Charlotte Price

    Tullett Prebon Information

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  • March 2015

    Simply the Best Thank You

    Hello Andrew, we have some builders working at home and booked two nights at West Lodge Park as respite from the dust and upheaval.

    We would like to nominate Matthew Croxford as Simply the Best. Matthew works hard and is always friendly and helpful, nothing is too much trouble. He found us a nice table each day, remembered that we prefer elderflower pressé, and also to tell me that Ron’s meal contained nuts, which I appreciated as I do not eat nuts. In our haste to come home this morning and open the house, we have brought the form with us.

    We realise you are very busy and hope you may have a few minutes to let Matthew know he did a great job this weekend.

    We will write a separate review for the website.

    Best wishes, Mary and Ron Hunter

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  • March 2015

    It was so pleasant to have a relaxed chat in a lovely atmosphere catching up with family news. The food melted in the mouth and the Earl Grey tea was very enjoyable. A champagne afternoon tea is a definite must on a Saturday to recharge the batteries. I could become addicted to it! Thank you for making our afternoon more exciting.

    Mrs Jacqueline Hughes

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  • March 2015

    Dear Jane, Sharon and Andrew,

    A very quick note to say thanks so much for your support for our Mothers' Day Raffle. All of the mum's really appreciated the thought and we made sure that they knew the local businesses who had donated prizes. The afternoon tea at your hotel was a very popular prize!

    The school and the PTA both really appreciate the support and involvement of the local community.

    Claire Thomas

    Brunswick Park Primary School Parents’ and Teachers Association

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  • March 2015

    Dear Mariusz,

    Thank you for your e-mail. I have already put my review on Trip Advisor. I have to reiterate what I said in that review, which was that the West Lodge, along with Beales Hotel, is fantastic. We have been to both on several occasions and loved our stays - although very different each has its own style and appeal.

    On our visit to you this time, as always, the food was amazing and the staff friendly, efficient and extremely hard working. You should be very proud of West Lodge Park as it is indeed a wonderful retreat. We stayed this time in Room 63 which had a great view over the gardens - the only downside was the weather as we only had a quick walk around them on Saturday as it was raining!

    Once again, thanks to you all for a lovely stay. We will definitely be back.

    Kind regards

    Ellen Lee

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West Lodge Park,
Ferny Hill, Cockfosters Road,
Hadley Wood, Herts. EN4 0PY
(satnav EN4 0PZ)
Tel: 020 8216 3900
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Direct telephone numbers

  • Bedroom reservations – 020 8216 3903
  • Restaurant bookings – 020 8216 3900
  • Meetings – 020 8216 3927
  • Weddings – 020 8216 3943
  • Celebrations – 020 8216 3943
  • Accounts – 020 8216 3907
  • Training – 020 8216 3949
  • Sales – 020 8216 3909
  • Estates / Gardens – 020 8440 3402
  • Hotel Switchboard – 020 8216 3900
  • General Manager – 020 8216 3922
  • Managing Director – 020 8216 3904
  • Finance Director – 020 8216 3905