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To whom it may concern,
I just wanted to send a note to say thank you to all the Beales Hotel staff for their support during our (PPD Inc.) last stay at the Beales from September 14-18, 2009.
We had a large group staying at the hotel for a meeting at the hotel on the 15th and then off-site meetings the remainder of the week. Clare Markham was fantastic, during the reservations stage of planning for this tirp, and I just was someone to know how much we appreciated her assistance. She responded quickly, was flexible and patient, as we had to make many changes over a 2-week period. I did not hear of any errors with reservations, and everyone loved their hotel rooms. I would also like to thank Amy Tregidgo, who helped with scheduling the conference room on the 15th of September. Regardless, of my slow response on occassion, Amy ensured that we had a place to meet, and for that I am truly grateful. One last thank you goes to Linda Purton. During my last two visits to the Beale, Linda has always been so accommodating and sure to offer assistance in any way. Linda went so far as to make iced tea for those of us from Texas, which was greatly appreciated.
Hi Clare
Overnight stay 08/08/09
Just a few lines to congratulate you all after my recent first visit to your hotel.
I found all of your staff to provide an excellent level of service from the check-in/out reception to the restaurant/room-service staff.
The standard of hotel/room decor was exceptional and the quality of the rooms and standard items provided therein were exactly those i would expect from a quality establishment.
Dinner in the restaurant was also of an excellent standard and value for money. I will have no hesitancy in using your hotel in the future if the need arises.
Regards
Mark Brabazon
Dear Clare
Many thanks for your recent e-mail and the invoice. I have actioned the invoice and so payment should be made very shortly. Many thanks for making my guests stay a comfortable one – I look forward to speaking to you again in the autumn.
Sue Carr
Thanks for a lovely time on Saturday 29th Aug 09.Your staff were all wonderful, the room was fantastic- comfy, clean, stylish. all-in-all a very pleasant stay.
Thanks again
Peter Lyons
Dear Miss Markham
A short not to say how much we enjoyed our visit, great food and super staff. We were particularly grateful that you warned us of your event on the Saturday night, thus enabling us to change our plans. Nothing was too much effort and it was very much appreciated. Sadly I didn't complete the questionnaire as we were looking after 4 elderly relatives! Please add me into your draw as we would love to come back!!!!
Susan Martin
A HUGE thank you!!!
We would just like to express our thanks to your staff who looked after us wonderfully when we stayed with you on Saturday night. Especially the lady who was working in the restaurant that evening.
We had a really lovely special time and felt very looked after and will definitely recommend you to friends and colleagues. We hope to return some time in the not too far future.
Kind regards,
Mel & Dalton Dacres
Dear Clare,
Thank you for making the reservation for me. I had a most enjoyable stay at the hotel last weekend and the staff made every effort to ensure I was satisfied with the room and the service. The young lady on the front desk when I checked in and out was exceptionally good. I look forward to staying again later in the year.
Kind regards,
Rick Clements
Dear Andrew,
My wife and I stayed at The Beales Hotel, Hatfield at the weekend and we would like to offer our thanks for an excellent experience. Having stayed at many hotels around the UK for business and leisure over the last few years, we are often disappointed at the levels of service we receive.
The service at your hotel was outstanding. The check in was fast and efficient and the receptionist was welcoming and very helpful. The hotel is stunning and far superior to its original condition and we got the impression you have worked hard to think of everything. The décor reminded us of the K West in Kensington, although I would say you beat them in all areas. We had lunch in the bar which was excellent and again your staff made us feel welcome and valuable. I get the impression that while you see the need to make a profit, there’s a greater need to exceed expectations. Decent coffee and complimentary pastries made our day. There are so many other points I could mention as it’s rare to be treated so well. Please forward our comments to the Manager as he clearly works hard to motivate his staff and maintain excellent levels of service. I wish you well as you continue to carry the Beales legacy into the 21st century. Best Regards,
Damon Francis
Business Development Director
Epic IT
Dear Clare,
I would just like to say thank you on behalf of Premier Oil for accommodating our group at your hotel last week. It was really helpful that Beales had enough rooms to cater for our last minute add-ons to our party. We really appreciate your opening your restaurant extra early so that our team members could eat before leaving for the 07:30 am start at our corporate golf day at Brocket Hall. Also, the taxi firm you recommended – AAA taxis – were extremely helpful.
Best Regards
Victoria Leather
PA to Chief Executive Officer
PremierOil
Hello Clare,
Thank you all very much indeed for helping us with our daughter's wedding on Saturday. She was so radiant and smiled all day, apart from when she cried in the service! The Registrar remarked that she had not seen such a weepy bride! When I paid the bill on Sunday, I left a cheque as a tip to share among you.
All our guests were very happy with the Hotel and remarked how good it was and the service was splendid. We shall think of Beales for any events in the future!
With my very best wishes,
Denise
On behalf of all the Wedding party!
Dear Management and Staff
A short note just to say how impressed I was by the service, food, wine and accommodation for the meal I enjoyed last night at Hatfield. It made for a splendid evening.
Best wishes
Sean
Hi Clare, Just wanted to say thank you for organising the rooms for my wedding guests. I appreciate all the attention you put toward making the room reservations process a smooth one and everyone enjoyed their stay at Beales. Many thanks,
Stella Choe
Executive Director
Morgan Stanley (Fixed Income)
Dear Management and Staff
I would like to thank you in the name of the German Telekom AG for the good accommodation of Mr. Dieter Zeller and Mr. Claus Weidl as well as the excellent service in their hotel. Particularly to thank you we would like us with the colleague Linda for the good support during the Workshops. Please you convey our thanks to your entire team.
Yours sincerely
Brigitte Wiegand
Deutsche Telekom AG
To Management and Staff Just wanted to drop you and your staff a quick note to say a massive thank you for looking after me and my family on the 3rd of April, we were spoilt rotten and had a fantastic time so thank you all very much indeed.
Kind regards
Richard Hardyman
Entegraty Ltd
Dear Management and Staff
I stayed monday and tuesday night this week and had a great time I really wanted to send this email and thank the kitchen for some fantastic food and a great welcome from the restaurant especially on monday night
Kind regards
Mark Wilkins
SGB
JEWSON
CARDIFF 650
The reason for this letter is to first thank you for our brief, but pleasurable stay at your hotel which, was unfortunately cut short to the severe weather warnings in Wales where we had come from and meant that we had to cut our stay short.
I wish to commend your their friendly and efficient staff, the standard of accommodation and the extremely good food. Secondly, we would ask that you pass on our special thanks to Shane. He was so concerned that we may be trapped in snowbound traffic that he went to the trouble of preparing sandwiches and fruit for our journey in case we became stranded.
We frequently visit our family who live the Hatfield area and over a period of time, we probably have stayed at virtually all the local hotels. However, we consider yours to be the best experience so far and are pleased that we have now discovered you, and we most definitely will be booking with you again in the near future. We will also be recommending the Beales Hotel to our friends and other family members for their visit to Hatfield
Thank you once again for a most enjoyable stay and we look forward to our next visit (an uninterrupted one we hope)
Happy New Year to you all
Yours sincerely
Val and Alan Lawson
Dear Andrew
I was speaking to Emma at the end of the evening last Friday and told her I would drop you a line
Thank you and your staff – Chris and all your young waitresses etc for making the evening such a success. They were all most helpful to me personally, and it appeared that they were enjoying themselves as much as we were!
I have had a number of reports – The Best Dinner Yet – so great thanks to you and yours.
Yours sincerely,
Jo Walton
We held a meeting at your hotel on January 26th and I must say we were all very impressed with the impressive meeting room and how nice it was to have natural daylight. Lunch was lovely. We hope to return to Beales in the not too distant future.
Tarak Raghvan and Wendy Bunn
Henkel
Dear All,
Customer Feedback - Emcore
I’m pleased to advise we have received very positive feedback from Emcor today – following the end of their 2 day meeting with us.
The main contact, Laurence, praised Abi for her superb service in the restaurant last night (do pass this on Christie!). Laurence had also mentioned their food at lunchtime today being very well received and that tea and coffee had been regularly refreshed when needed.
As discussed with Nathan, they did find the air conditioning noisy in the room.
Laurence’s assistant will be in contact with our office to discuss future bookings for this year.
With many thanks,
Amy
Dear All,
client feedback, respironics
Very pleasing feedback received from Mr. Pollington – trainer for Respironics in the oaklands today.
He has already been to BH several times last year and has been consistently impressed with our service/facilities. Respironics hold 4 training sessions a year, one of which is held in Hatfield. Previously they’d taken business to Bush Hall (he wasn’t aware of their closure which I updated him on). Now from using beales several times already, they are happy to continue to use us for all of their training sessions that are planned for the area.
Today Mr. Pollington was particularly impressed with the lunch- everyone had good things to say. Also had noticed Kieran’s help in ensuring teas, coffees were on time. He appreciated we’d refreshed these quietly with no disturbance caused to the session when entering/leaving the meeting room.
Well done & thank you to everyone involved.
Many thanks
Amy
Hi Chris,
We would just like to express our appreciation at all the hospitality and service provided to us during the course of our training sessions at Beales hotel.
Special thanks to:
Shane-Really was there at our beck and call. Accommodating for last minute changes and really ensuring that our training sessions were conducting in the most comfortable way possible!!! He was there the whole way through-one of us!!!
Linda-Was the same. very hospitable and made sure everything was going according to plan!
Lynne-Was really hospitable. Lovely lady who made us smile every day even through the hard times!!
Amy-Again really hospitable, approachable and patient with all the last minute changes that we needed.
It was a real pleasure. Hope to see you again sometime in the future.
All the best,
Marina and Shareen
Shareen Khan
CTMS Training Specialist
Stacy and Amy
Just a quick note to say thank you so much for helping organise the function on Saturday.
We all had a great time and everything went off really well. Kieran and the other staff were excellent and I couldn't fault them.
The flowers you booked were great, the DJ was also really good and we have had really good feedback.
In fact my Uncle will be contacting you shortly to get a price for a party next year.
Thanks again.
Best regards
David
David Ames Associates
Town Planning and Development Consultancy
Dear Andrew,
As you may well be aware, I hosted a breakfast meeting at your hotel in Hatfield yesterday morning and I just wanted to write to share some feedback with you on our experience.
I arrived at 7.15am to be greeted by Linda Purton, whose attention and service yesterday morning was simply first class.
Linda ensured that the mornings details were checked with me prior to the guests arrival at 8am. This was exactly what I required, as I had been on holiday prior to the event and left the final details to other members of my team. Linda and I quickly established that several details were not correct (our fault not yours) and Linda went about finding staff to assist in correcting all of these issues quickly and efficiently.
The breakfast event was a success and Linda and the 2 other members of your staff played a significant part in this success, for which I am extremely grateful.
I hope to host more of these events over the coming 12 months and will of course remember my experience of yesterday.
Best Regards
Jenny Cooper
Commercial Director, Luton and Hertfordshire Team
Barclays Commercial Bank
Hi Clare
Thanks a lot, I will pass this to our accounts team to work on the commission GE were very pleased with the hotel – everything worked perfectly so that you very much for all your help and flexibility
Best regards
Ben Hutchinson
Number 20 Events
Re: Beds & Herts ECA Breakfast Meeting
I met with Colin this morning and he was pleased to report the meeting had gone smoothly- very happy with the room & surroundings,with a good turn out on the day.
He is now re-booking for a further meeting in June and October.
Thanks
Amy
Hi Stacy
I just wanted to say a big thank you to you, John and all the team at the hotel for making our night a big success. We had a fantastic time and everyone thoroughly enjoyed themselves.
I hope your staff party was a huge success too.
Thanks again
Simone and Chris
Simone Peters
PA to VP Human Resources
Dear Andrew
Many thanks for very generously allowing me to hold a Delivery Network ‘thank you’ event at Beales on Wednesday evening.
The event was a tremendous success and thanks once again for your enormous generosity.
Dear Lauren and staff at Beales Hotel
Thank you so much for supporting our ‘Valuing Volunteer Management in Hertfordshire Award’ by letting us use the Bishop Suite free of charge for the event on Friday 13th June. The event was a wonderful success and feedback from all the delegates was superb. Thank you again for your kind support
Hannah Gray
Countrywide Volunteering Development Officer
I just wanted to drop you a quick note to highlight how impressed we were with John Keanes management of our event. John really made the evening run smoothly and there were a number of hiccups which were dealt with promptly, discretely and without and any stress to us. Nothing was too much trouble and John even made the morning breakfast run smoothly, although im sure he must have been tired from the evening prior. I just wanted to take the time to comment on the fact that he is a real credit to your team.
Kind Regards
Nisha Bates
CitySync recently visited the Beales Hotel on Tuesday 18th and Wednesday 19th of March for our Product Launch.
I just wanted to say thanks to all your staff for all their help and especially for Linda Purton. If there was anything that we needed, Linda was able to arrange. I was extremely impressed with the service from all your staff and we’d defiantly come back again.
Thanks again and please pass along my thoughts
Kindest regards
Natalie
29th Jan 08
Very many thanks for making us so welcome at Beales on Tuesday. We had a most successful conference, thanks largely to the efficiency and flexibility of your staff. They were quite unphased when the theatre layouts in syndicate rooms were changed to cabaret at a moment's notice, they were invisible and soundless when clearing away after lunch and coffee, liaised with us and provided refreshments faultlessly on cue, produced a flip chart which had not been ordered and when the band arrived thirty minutes early they amazingly managed to accommodate thirty four children with drums on the floor of Reception while I told them an impromptu story. Nothing seemed to be any trouble. I really hope other Hertfordshire education departments will pick up on our recommendation. We will certainly be back.
Many thanks to you all.
Regards
Jane
Herts Education Conference
Just a quick email to thank you for the meeting venue and smooth arrangements yesterday afternoon. We arrived just after 1:00pm (were running late) but I was pleased to be me met by linda and have a quick chat confirming arrangements.
John brought the afternoon tea etc. in right on cue at 3pm and as planned you had water available. I counted 10 bottles of water used.
As I mentioned to the receptionist when we left (about 5:30pm), we had used 22 sheets of the flipchart in our brainstorming so I decided to bring the whole pad with us - trust that was okay.
many thanks
Valerie
Thank you so much for organising last night – we had a wonderful evening and were very well looked after. all staff were so hospitable and informative. Daniel was fantastic and showed us all we needed and provided lots of extra information, which will come in very useful! Matt served us in the restaurant and again he was very friendly and provided a brilliant service. You certainly have some fantastic people working at the hotel.
Sarah
Just wanted you to know how pleased we were with the service beales provided for Exante’s first training. Everyone was very helpful and obliging, particularly when one of our delegates became ill. I would to thank all your staff, but in particular Matthew and Amy who really worked hard to make the event such a success. We look forward to working with you in the future
Ann
The hotel’s contemporary feel gives a great environment for our meetings, the huge windows are great for natural daylight. The buffet lunch was enjoyed by all, different from usual hotel food, the hotel became the talking point in the bar after the meeting. Thank you to all the team at beales for a great two days.
Audi UK
My colleagues and I are delighted to say that we found the hotel, the facilities, catering and friendly staff to be of very high order. I have recommended you to the directors of our company. Fantastic
Canada Life
The Buckland Suite looks great, so refreshing and stylish, the hospitality we received was 1st class.
Hertfordshire Police
Thank you very much indeed for putting on such an excellent gourmet evening on friday, the food was quite superb and the service from your staff ensured a great evening.
Carlsberg UK
We use Beales Hotel for meetings and dining, your food, service and atmosphere is brilliant, the staff are courteous and professional
Computacenter
Your food was marvellous and everyone commented on how nice the venue was, i’m pleased to say we will be glad to choose Beales Hotel for our event next year.
Marks & Spencer
Everyone thought what a great venue it was and that holding it at that time was ideal and the breakfast was great.
Fairclough Homes
Thank you to all staff involved in our recent training day, the hotel has a great vibe, with friendly staff, nothing was too much trouble.
Skoda
We found all the staff to be polite, helpful and very friendly. The restaurant, served lovely fresh food, and the whole atmosphere was very relaxing, and had a great attention to detail. You obviously train your staff well, and nothing was too much trouble. I hope you pass this on to all concerned.
Julie Butterworth
Mears - Head of Customer & Community Services
Dear All
We wanted to write and say thank you so much for all of your hard work and efficiency in ensuring we had the most perfect wedding. We had only 6 months to arrange our wedding day and you made this a smooth and carefree journey for us both.
We were surprised and loved the exotic fruit, chocolates and wine that were delivered to our bedroom shortly after we checked in – such a lovely added extra. No job was to small and you always listened to our requests.
We love the Beales Hotel and even more so now that we have experienced our wedding reception there. We look forward to our Christmas party this year and would definitely use your hotel for other family/business functions in the future.
No words can express how grateful we are for the service you provided us on our special day and we would like you to pass our thanks to all the staff who helped make our day so perfect.
With warmest regards
Jason and Sarah Grostate
Dear Amy,
We are back off our honeymoon now and I just wanted to say thank you very much for everything. The day went really well, the food in outside-in was lovely, and it was great to have that intimate meal with my closest family. The Buckland suite looked great and the food, I am told was really good (we couldn't eat anything for the rest of the day).
Please pass on my thanks to Chris who did a great job of looking after us, as did all the staff. And thank you for recommending Smart Ents as Sean was really fantastic.
We all had a brilliant day so thanks once again.
Kindest regards
Louise and Simon Hadley
Hi Clare
Re: Walker/Brooks wedding
Thank you very much for being so helpful and efficient on Saturday/Sunday as well as during the planning. All the right bags ended up in all the right rooms (phew!) and the guests were delighted with the hotel. I had quite a few very positive comments. It certainly added to the total success of the entire wedding. It’s just a pity that we weren’t able to put-up more of the guests there instead of having to use the Remada.
Kindest regards
Hazel
Wow - what can I say - the most perfect day of our lives and a lot of that what down to you and your staff. We cannot thank you enough for the service you providing for all our friends and family on our wedding day - as always Daniel was a complete star!
I will put a formal thank you letter in the post as soon as there is time.
If you view the following link you will find all contact details for our photographer - the name of the company is James Nicholas Photography and his name is Nick James www.jamesnph.co.uk
You can have a nosey at our photos that are online - be warned though there are tons! Some lovely ones outside the Beales.
We are both enjoying married life........
Mum and dad are due at the hotel this week to settle our final bill.
Hope all is well with you. Think we'll be visiting the hotel soon for dinner - don't want the celebrations to stop!
Kind regards
Sarah
December 2007 Dear Sir,
Re: Hilsden Prest Wedding
Our daughter and her fiancé brought us to your Hotel yesterday so that we might see the wedding venue for ourselves and also to clear some outstanding queries they had. Afterwards we were ablt to have a meal in the Outside In Restaurant.
The staff went to so much trouble for us, both in answering the queries and in showing us the accommodation. Nothing seemed to upset them and they went out of their way to make helpful suggestions. The meal was superb and, again, the staff were so helpful and caring that we felt really "at home"!
Now we are looking forward with keen anticipation to the wedding in February and we know that everyone will have a stress-free day, thanks to your staff.
Yours sincerely
Mr and Mrs Peter Hilsden
We would like to say a big "thank you" to the staff for making our daughters wedding such a success and a wonderful day to remember. The service and the food were excellent, nothing was too much trouble, and the room was set out just as we imagined. We received so many positive comments from our guests.
Adrian & Judith Sparks, parents of the bride.
A big thank you to all your wonderful staff for the feeney-payne wedding, especially Daniel, we all had a lovely day. We will be recommending you to all our friends
Mother of groom
A wonderful wedding reception - all our needs were exceeded on the day, everyone at the hotel played a big part in making this our greatest memory, thinking of your hotel brings a smile to my face, thank you!
Matthew and Jennifer Paige
The wedding day itself surpassed all our expectations and certainly those of our guests. The reception room looked fantastic, and throughout the day all your staff were professional, courteous and extremely helpful at all times. The meal in particular received many positive comments.
Ben and Michelle
I stayed at Beales for two nights on the 14th & 15th February and wish to congratulate Beales for providing a first class experience from beginning to end.
The menu and standard of catering on Saturday night far exceeded my expectations and your staff worked hard and enthusiastically. I do not normally rush to send “well done” letters but on this occasion it is justified.
I hope to find an excuse to stay with you again and thank you for a memorable weekend
Yours sincerely
Paul Stanton
I would like to thank everyone who organised the Christmas parties.
We all thoroughly enjoyed our evening. Both the food and live band were excellent
Yours sincerely
Mrs Sylvia Lane
Dear Stacy,
I know that we spoke on the phone yesterday but I also wanted to send you an email just to thank you for all of your hard work in making Charlie’s Bar-mitzvah such an amazing success.
We had a fabulous evening. Everything ran like clockwork, the room looked fabulous and the food was delicious and many, many of our guests commented on how terrific it was.
It was a pleasure dealing with you. You were really efficient and particularly patient, putting up with my many phone calls, particularly in the last few days before the event, putting my mind at rest each time.
We will certainly be recommending the hotel as an ideal venue to friends looking for a perfect place for their functions.
We wish you all the best of birth of your baby and thank you again for helping make our whole weekend so memorable.
Regards,
Bett Demby
Dear Chris,
On behalf of the Rotary Club of Potters Bar I would like to thank both you and your staff for the excellent service we received on Saturday 17th October at our 50th Anniversary Dinner.
I will have no hesitation in recommending your hotel to friends and business associates for any function they may be considering in the future.
Kind Regards
Ron Gibson
Chairman of Anniversary Committee
Dear Amy,
I wanted to say a big thank you, to you, for organising a fantastic party on Saturday!
The decor for both the room and the tables, DJ, food, service was - excellent and everyone really had a great time!
Kieran and his banqueting team worked hard on the night and we all appreciated them.
It has been a pleasure working with you Amy & I very much look forward to working with you again!
Please also pass on my thanks to Chris Hall who assisted me with some last minute arrangements during the day on Saturday!
Very best wishes, until the next time .....
Laura Drake
Managing Director
IDL Marketing Ltd
To whom it may concern,
I just wanted to send a note to say thank you to all the Beales Hotel staff for their support during our (PPD Inc.) last stay at the Beales from September 14-18, 2009.
We had a large group staying at the hotel for a meeting at the hotel on the 15th and then off-site meetings the remainder of the week. Clare Markham was fantastic, during the reservations stage of planning for this tirp, and I just was someone to know how much we appreciated her assistance. She responded quickly, was flexible and patient, as we had to make many changes over a 2-week period. I did not hear of any errors with reservations, and everyone loved their hotel rooms. I would also like to thank Amy Tregidgo, who helped with scheduling the conference room on the 15th of September. Regardless, of my slow response on occassion, Amy ensured that we had a place to meet, and for that I am truly grateful. One last thank you goes to Linda Purton. During my last two visits to the Beale, Linda has always been so accommodating and sure to offer assistance in any way. Linda went so far as to make iced tea for those of us from Texas, which was greatly appreciated.
Dear Andrew
Re: Fund Raising Dinner
Beales Hotel Hatfield did us proud last night! Everything about the evening was very well organised; the room, seating; equipment needed etc. The menu was superb and the staff extremely efficient, discreet and helpful. We were especially impressed with Kieran who was in charge; he did everything possible to assist us in setting up and preparing the room from 4pm onwards. He remained completely focused on us and our needs and kept a careful watch over his team, leading by example. He's a gem!
In the end we had 42 who sat down for the meal, over half being 'potential donors' (but obviously couples counting as one). When we added up all the one-off gifts; plus the Standing Orders (to include the giving for 1 year); plus the Gift Aid for the total; minus the hotel expenses, the amount raised comes to £7050.
This only includes the figures for those who returned forms on the night - quite a few took the forms home to think about it.
Added to that, we intend to write to all those who expressed an interest in becoming a Friend of Step but who could not come on the evening. We will send them the same forms and invite them to sign up also. There are a considerable number of people in this category - more than twice the number who came on the evening.
Also, the event has now reaped a considerable data base for Friends of Step.
So all in all, we are thankful to God for all that we have learned in organising this event; for all the new contacts we have made, and for the valuable finances which have been raised, and may hopefully still be raised, as a result of the Dinner.
We are immensely grateful to you, Andrew, for your generosity and encouragement without which we might have given up halfway through this exercise!
With all good wishes
Christine Barron
On behalf of STEP
Hi Amy,
I just wanted to write and thank you for everything you did to help organise our event last week. The night was just as I had hoped and everything ran really smoothly. The food was delicious and the service was excellent. I can't fault anything and we were looked after exceptionally well all night. All the staff were helpful and polite and I'd appreciate it if you could pass on my thanks to them. Keiron was particularly great and made sure that everything ran smoothly and everyone had a great time.
Thanks again for everything.
Kind regards
Lara
Lara Hejazi
Senior Communications Officer
Hertfordshire Fire and Rescue Service
We had our wedding reception with you last August and decided to come back to celebrate our 1st Anniversary for 2009.
We have held a couple of events with you as well as had many meals in the restaurant, and can't fault the service which you provide. The staff are very helpful and friendly which makes the experience all the more pleasurable!
Please pass our compliments onto the chiefs, as the meals we had were fantastic!!! (Especially the desserts!)
We look forward to coming back soon!
Kind Regards
Oria and Joseph Rylett
Dear Amy,
As mentioned on the phone thanks to yourself and all the team for a spectacularly successful evening.
All participants without exception loved the food, the venue and the quality of your hotel. Several said the next morning that they had never slept in such comfortable beds!
The bar and catering staff at the event were charming.
The room setup by Stephanie is shown in the attachment. What a gorgeous daughter we have to lay all this on for her mum!
Very best wishes and thanks again
Colin
Dear Amy,
Thank you so much for all your help and hard work ensuring that my mum's 60th birthday was such a success. Everything went brillantly and we all had an amazing evening. You and Nathan are reall assets to the hotel
Thanks again
Stephanie
Dear Stacy and team
Thank you so much for helping to make the party on Sunday evening such a resounding success. Your professional help and guidance in the lead up to Jared’s party and your hard work on the night really paid off – thank you.
With best wishes and kind regards.
Deanne & Howard
Deanne Kayman
Dear Amy
Re: function 14th april 2009, beales hotel
Thank you for you for for your kind thoughts. Yesterday went very well and I am sure mum is looking down on us and being
very proud of a good send off for her. I was very impressed with the function and the food was excellent and so was the service. As soon as I saw the function room it felt the right place to have this
special occasion.
Kind Regards
Sue
Hi Stacy,
Just thought I would drop you a line to say a very big thank you for an excellent surprise 40th birthday party for my husband. The venue is lovely and the food was delicious, I will definitely recommend the Beales Hotel.
Thank you for all of your professional help it was much appreciated.
Louise Doyle x
Dear Amy,
Re: Birthday Party, Beales Hotel, 28th Feb 2009
What can I say.... the night was everything we had hoped it would be. An excellent venue, fantastic DJ and food and wonderful service throughout.
I'm particularly grateful to you for all your help in the run up and responding positively to however silly or strange the request seemed to be. All the guests commented on the great venue and being able to continue the party till 1 made all the difference for those travelling long distances.
We'll certainly bear Beales in mind the next time we decide to celebrate. Please pass our thanks onto the whole Beales team.
Regards,
Andy
Dear Amy,
Re: Stamford Hill Ladies Night, Beales Hotel, 28th Feb 09
I hope you've recovered from your evening over-seeing our dinner arrangements. I was in the catering trade as a young man and I know how much hard work is involved.
I thought the event went off extremely well, the service was excellent and the waiting staff were very polite and accommodating. Amy you were as ever ultra efficient and a pleasure to deal with.
I will get feedback but this will filter in slowly over the next few weeks , having said that many guests were complimentary on the night. Amy thank you for you attention and assistance over the last few weeks in making Saturday a very enjoyable night. Kindest
Regards
John.
Hi Stacy
Just wanted to say a big thank you to John and his team and everyone in the kitchen for all their hard work on Sunday. The Batmitzvah went really well and we have received dozens of compliments on the party atmosphere, food and the venue. I wouldn’t be surprised if some of our friends decided to hold their functions at Beales.
Kind regards
Hilary and Geoff Chaplin
Hi All
Re: Prince function on Saturday 10th January 2009
I have just received a phone call from Sharon Prince who had her son's Bar mitzvah here on Saturday 10th January. She said everything was perfect, all her guests have been calling her saying how wonderful the evening was.
Sharon has asked me pass on her thanks to John for looking after them so well, also Mike, the food was perfect. She will be sending a letter in to thank everyone.
Thank you
Stacy
On behalf of the President and all the members of the Friern Barnet Lodge and the Guests, we thank you for all your advice and help in arranging the Ladies Night on the 19th April, it all seemed to fit in place so well. Would you also thank John Keane and his team who looked after us, in a very efficient and pleasant manner, it was commented on by all. The food was great, would you please congratulate The Chef and his team on a wonderful meal, a delight to enjoy.
We will be booking again next year, will advise a date as soon as possible.
Thank you all
Les Fox Asst. Secretary
Dear Amy
70th Birthday Party - November 15th 20008
Thank you for your "after sales" service. Yes, the day went well. The young gentleman who was in overall charge conducted the proceedings in a very efficient manner (according to one of the guests who knows about these things!). Once she had told me what to look for, I could only agree. I think our main problem was the long delay between the reception phase and the eating phase. There could well have been a revolt amongst the sub-12 year olds but the parents were on top of it before it went nuclear!
Feedback from everyone I have spoken to has been very positive, and I must thank you personally for your active attention to the details to ensure the event was a success. Please pass on my thanks to your team for ensuring it was day to remember.
With best regards,
David
Dear All
I would like to thank for making our day so successful on Wednesday, it was such a lovely day and a great idea to have coffee in the main dining area and have access to the patio area.
The food was superb everyone I spoke to thoroughly enjoyed it.
I would also like to thank John - I did not see him when I left - just to say he was very attentive and gave us excellent service as did his staff.
Thank you again
Regards
Joyce
Inner Wheel Overseas Service Chairman
Dear Management and Staff
Our reunion went very well and I was very pleased with the service which Beales provided. The room was set out well for the number of diners and the food and service were very good.
Please pass on my thanks to the DJ for humouring us with early 80's music!
I shall pass on my thoughts to Vicki Laing at RVC because I think that Beales is a very good venue for those wishing to meet up and re-visit the college at Hawkshead.
Many thanks for all your help.
Mark Spurdens.
(April 2008)
Dear Management and Staff
I just wanted to drop you a note following my party on Saturday night. What can I say.... it was great! I had a fabulous time and I believe all my friends and family did also. Certainly all the smiles and compliments seemed genuine!
Please pass on my thanks to John who definitely provided a calm and dependable front all evening! Wonderful to know he was there to sort out some last minute and a few through-the-evening needs. And the rest of the staff who I was aware of almost invisbly managing food and drinks throughout the party.
So many of my friends complimented the food... had I managed a morsel or two myself I'm sure I'd be able to add my praise but the role of hostess rather took over... it all looked wonderful, I can definitely say that! The hotel itself also received compliments for it's contemporary design... I have to say I was delighted that I found and booked Beales.
Thank you again to the conference co-ordinator for sorting it all out for me, answering all my bothersome questions and ensuring that my 40th celebration ran smoothly.
I will await the invoice of additional charges; by all means do e-mail it through to me and I will put a cheque in the post.
All the best
Jacqui
8th March 2008
BREAKFAST AT TIFFANY'S PARTY
Thank you all so much for all the planning, organisation and service that we received at our Party on the 8th March
This theme was never going to be a straightforward event to put on and you did this with the utmost amount of professionalism and care. You were not put off by the fact that we wanted "Breakfast" in the evening to fit in with the theme and we appreciate that this required a tremendous amount of organisation.
We had the most wonderful time and would recommend your lovely venue and the services of your staff to everyone.
Thank you again and very best wishes.
Pat & Rob Wikner
Dear Management and Staff (July 07)
We are writing to thank all your staff who looked after us so well on Saturday in the Buckland Suite.
Our guests enjoyed themselves immensely and were impressed with the high standards that prevailed throughout the hotel.
We would particularly like to thank the chef and his staff, who really excelled themselves with the impressive buffet which was enjoyed by all.
Again many thanks to all who looked after us on an evening which will be remembered as an exceptional evening, for a very long time.
Yours sincerely
Mike and Barbara Huntley
The evening was a great success and everyone had a lovely time. John and his team were excellent and nothing was too much trouble. I'll definitely recommend the hotel to any of my friends who are looking for a party venue. Thanks again.
Sandra Walsh
Thank you and the team at Beales for making our stay a pleasurable one (yet again). Nothing was too much trouble to the staff . I have had great feedback from all who attended saying how much they enjoyed the afternoon - I look forward to working with you again in the future. With best wishes
Debra Parsall - HLTA Co-ordinator
School Workforce Development
Thank you for a special evening on our 50th wedding anniversary was matched by the entire team at beales hotel, what a magnificent room the Salisbury Suite is, can it get any better
Mavis and John Hendricks
A fantastic dinner dance, a night capped by fantastic service, food and most of all a great venue
Homebuilders UK
Many compliments were paid by the guests on the food, menu and service, congratulations to the chef and all the staff.
Friern Barnet Lodge
The room and table setting looked perfect and right from the time of arrival until we left, Daniel and his team could not have been more helpful and pleasant.
District Inner Wheel
Many thanks for last nights superb evening, including dinner, bar, service and the meeting-room. nothing could be faulted, and everyone thoroughly enjoyed it.
The Catenian Association
Fantastic dinner party, all our clients were impressed with the hotel, food and wine. The staff were brilliant providing discreet but efficient service. Thanks to all involved.
T-Mobile
Thanks, never got to thank you personally for the Batmitzvah of Jessica, we really had a great day, thanks to your hard work Warmest Wishes
Jonathan
Hi,
I’ve just eaten at the restaurant in your Hatfield hotel and…..wow!
As something of a ‘foodie’, this is some of the best food I’ve eaten out for some time. I had the pigeon breast (sublime), pork belly (a touch salty for my taste, but marvellous all the same), cheese (a good complimentary selection) then, couldn’t resist going with a dessert, having the sticky toffee pudding (a great presentation of the modern classic). Please pass on my compliments to the chef and the staff, who provided excellent service of this great food.
Regards,
Alan
Hi Amy
Re: Fathers Day
Just a quick note to say how much we enjoyed our lunch yesterday, my dad is very hard to please and he was impressed! I personally always look forward to the petit fours! We were looked after extremely well so please say thank you to everyone for me. I am coming to a Chamber lunch at Beales tomorrow so am being spoilt twice in one week, With best wishes Annie HawkinsAnnie Hawkins
Dear Sir,
I would just like to commend your staff at Hatfield having enjoyed a Tea for my Wife's Birthday on Sat. 28th March.
When organising this a few weeks ago, I was impressed with Reception, then with Linda Purton who looked after me whilst Amy was with another client, and who I knew from my firm's dealings at the old BriggensHotel, and particularly with Amy Tregidgo.
My Wife thoroughly enjoyed the afternoon, as did all the other Guests, and the setting and food etc. were really first class.
We also lunched at West Lodge on Fri. 27th, and the new restaurant is certainly first class, as was the food.
Please pass on my thanks to all who made Sat. a really happy occasion.
Yours sincerely,
David Wilson.
Good Afternoon Chris,
Re: Linda Purton - guest services manager
I was running a training course on behalf of T-Mobile at your Hatfield hotel on Thursday the 12th February and I would like to point out the excellent service I received from Linda during the day.
There was a problem to start with in that the heating had broken in the room allocated, which would have been very uncomfortable for my delegates as it was so cold. Linda provided a solution by working around other guests and providing an alternate room (Oaklands).
Linda was happy to move screens, refreshments and anything else I required around as needed and nothing was too much trouble. This has ensured that (when I have the budget) I will be carrying out more sessions at your hotel in the future. Please pass my thanks on to Linda.
Kind regards
Rick Warren
Field Marketing Training Manager
T-Mobile UK
Dear Sir,
I stayed at your hotel the night of 19th September 08, booked in by my son-in law, Mr Baras Mast-Ingle.
I had been having some neck discomfort at that time and had even had physiotherapy. I had a wonderful nights sleep at the hotel and the pillow was unbelievably comfortable, so much so that I wrote a note and made enquiries at the reception desk as to where I could obtain one.
The receptionist thought it may have been John Lewis though this was not so as I went there to ask. In fact you may be interested to know that someone else had just called in to the store to ask the same question, also from your hotel.
Once home I telephoned to see if I could progress with my enquiries. Your Guest Service Manager, Linda, contacted me. What a lovely person she is! She took my request seriously and is doing her utmost to track down the supplier so that I can contact them in order to buy a pillow.
This lady has a responsible position within your team and must be very busy. My request is small and unimportant in the scheme of things. I felt that I should draw attention to her and thank her for her pleasant manner and actually taking the trouble to follow up.
Yours sincerely
Mrs Patricia M Sharp
I would just like to write to say how extremely grateful I was on Wednesday morning with the concern that was shown towards my daughter by your guest services manager Linda Purton.
My daughter had been involved in an accident outside your hotel, when she was brought inside by one of your guests. As I understand from my daughter, Linda dealt with the situation in a very efficient and sympathetic way. When I arrived she met me in the car park, and briefed me as to what had happened, which was reassuring to a rather frantic Mother.
I hope that you will pass on our thanks to her. We did try to see her on Thursday, but she had unfortunately left for the day. I have to say that I feel she was a good example to your Hotel, and if this is how non guests of the hotel are treated, then it would lead me to believe that any function or event held here would be given the utmost care and attention.
Please pass on our best wishes to Linda, and we hope that she likes the flowers which is to thank her for her kindness.
Regards
Julia Ellis-Hall and Kirsty
(the driver!!)
Friday 18th December 2009
Dear Chris,
On behalf of all attendees of London Underground to the Christmas Party on Friday 18th December 2009, may I take this opportunity in thanking you and your staff for an excellent evening of providing food, entertainment and bar staff facilities. Everyone I have spoken to since Friday made several comments on how good the food and entertainment was and your staff being very helpful throughout the course of the evening and breakfast the following morning.
Although I have copied my colleague Tony Birrell into this email I will be discussing with him when we meet up at work the probability of our returning to you next year which is likely to be Friday 17th December 2010 (subject to confirmation).
Once again thank you and your staff for a really enjoyable evening - the layout and decor of the tables was truly remarkable and the band was really fantastic throughout the evening.
Yours sincerely,
Jim
Dear All,
I’ve spoken with both Kirsty Stocks at Bounty (private party in buckland / Thurs 17th Dec), and Emma Taylor at Mitsubishi (private party in salisbury / Fri 18th Dec) today.
Both of whom have raved about the food served for their parties (guests who had attended the Bounty party last year noticed significant changes and enjoyed their meals very much), and were also very pleased with the entertainment provided by all smarts.
Thank you to all involved and hopefully we can welcome Bounty back for the third year running.
Regards,
Amy
I would like to just drop a line to you thanking you for a very enjoyable xmas party . Good food , good music and great company. A special thanks to Matt for doing all the arrangements. To all, it was very much appreciated
Many Thanks
Hi Amy
Re: Sidel Christmas party
Thanks for all your help with our Christmas party.
Everyone had a really good time - band is really good - can see why you had them back from last year.
Thanks again
Tricia
PATRICIA YOUNGER
Sidel Group
Market Operations
Mike and I, would like to say thank you for giving us fantastic evening. We really enjoyed ourselves. I hope you are all feeling better than Mike and I. Lots of drinking and lack of sleep is not a good combination (plus working today).
Happy Christmas to you all.
Can I take this opportunity to thank you for the excellent organisation of the function last night. A number of the customers have thanked us for the invite and praised the organisation. I think the venue, meal and entertainment all worked. I hope your head is better than most people I saw at breakfast!
Regards
Danny
ISG Technology
Hi Amy,
Just wanted to say a big thank you to you, your team & the Funk Monkeys for the Christmas party you put on for us last Thursday. All that attended had a great time and we have had quite a few emails from our colleagues and customers alike who all enjoyed themselves, some including myself lasted until 5:30 the following morning.
Thank you for your help in making this an easy function to put on and a successful Christmas party. These things can become a bit of a chore & challenge to set up with constant changes, but you took most of this away from us and made it a pleasure to organise as well as to attend.
We will be in contact a bit earlier next year as we will be looking to come to Beales for Christmas 2009 and I have a feeling more may want to attend.
Can you please also pass my thanks onto the band as they were great. They had people on the dance floor all night which is a challenge in itself. Particularly good when the singer took to the dance floor whilst singing. Thanks again and look forward to seeing you again next year.
Dear Management and Staff
I am writing to express my appreciation for the performance of two of your staff.
Firstly, Julie Penrose with whom I dealt to arrange a "Christmas" party on 14th December 07. I found Julie a very charismatic young lady who couldn't have been more helpful and efficient on all occasions when we made contact.
Secondly Daniel, who was in charge during the actual evening, was very courteous and helpful and appeared to ensure that everything ran smoothly.
My compliments on your staff appointments in both cases.
Yours sincerely
John Hart
Party Night 7th December 2007 - Bishops Suite
Food:
Very good and well presented. Not too little or too much
Service:
Excellent & very attentive - nothing too much trouble - well organised
Music/DJ:
Just right balance of music and volume for good atmosphere. Not too loud for chatting.
Joede well done, nice of you to be there to say hello. Please tell all concerned thanks for a very good evening.
Dennis Chandler.
Hi (Dec 07)
I just wanted to drop you a quick line and mention what a great night my party and I had on Friday. The service was excellent and could not have been more attentive, the food was also exceptional.
The band were excellent and very considerate by informing us before they started that it would get quite noisy by our table! Very thoughtful although I don't think we sat down all night as the music was brilliant.
We will be back next year and will definitely recommend.
Kind Regards
Karan Flack
Christmas Page (Dec 07)
I just had to write and thank you for a wonderful evening my staff and myself had on Friday 7th Dec. Everyone commented on the lovely food, great atmosphere, brilliant venue and brilliant night.
As everyone was pleased how would I go about booking for Christmas 2008. It would be for more people this time as the ones that missed out want to come this time. I look forward to hearing from you soon and wish you and your staff a Merry Christmas.
Lisa
Just wanted to say we had a fantastic time last night, lots of people have commented that it was the best christmas party they'd ever been to at Cereal Partners, so thanks so much. Please pass on my thanks especially to John and Dan, they did a fantastic job, and of course all the bar and kitchen staff and waitresses. Thanks again,
Lucie Ellis
Assistant Brand Manager - Shreddies
Just a quick note to thank you and your team on behalf of myself and other Nokia finance team members for providing an excellent and efficiently served Christmas lunch yesterday. None of us would have any hesitation in recommending Beales to any of our colleagues and friends.
Thanks & regards
Alan
I just wanted to write and say a big thank you for last night. The hotel was beautifully decorated, the food was excellent and the service was amazing.
I’ve had a number of compliments today from employees regarding the above so I just wanted to extend my thanks to you and the team. In particular, I would like to pass my thanks to Dan - the same great service as last year.
Regards
Kelly Richardson
Human Resources, EMEA and Asia Pacific
Serena Software Europe Ltd
Just wanted to say thanks for your help. the party on Thursday was a great success. I would like to say a special thanks to Matt. He made himself known as soon as we arrived, he continually checked that everything was running smoothly and he was always on hand. He was professional, friendly and accommodating and a huge help on the night.
Please pass on our thanks
Kerry
Had to let you know what a fabulous time we had at the New year's Eve dinner dance. The food was superb - captured beef and sweet on camera. The band was brilliant. Please convey thanks to Management and staff who worked so hard. Have spoken to Eleanor, John, Anne and Josette on our table who said what a great time they had and roll on 2008 till the next one. Audrey at work was also full of praise and has even got more people interested in coming next year. - looks as if it will turn into a yearly event for us. Well done.
Jean Field
Dinner - 4/1/08
Thankyou and your staff for christmas day 2007.me and my family go out every christmas day for dinner and yours was the best.Please inform us about this years christmas dinner 2008 as we would like to book with you again
Many thanks
Andy Bisby
Just a note to thank you so very much for all the arrangements which were absolutely perfect. We are most grateful. Please could you also pass on my comments to John and the serving staff who were most efficient - nothing was too much trouble - and also of course to the Chef and the kitchen staff. The food was excellent - and |I have received nothing but compliments. Once again many thanks.
Daphne Francis
New Year's Eve
Dear Julie,
Thank you so much for sending the Hotel brochure to us, so that I could book for your New Year offer of Dinner and stay over. We were a party of 6, and it was absolutely wonderful. We had one of our best N.Y's evening ever - we could not fault any of the 2 days, from the reception drinks, and then the food for the meal was simply delicious. The band was highly entertaining, and service was excellent - following morning for breakfast too. Please pass on our thanks to the management -
Barbara Herman.
Just a quick note to say thank you for a good event – we had a great time - the food was excellent and the band was fun. Unfortunately the evening seemed to go far too quickly – it was well organised – so please pass my thanks to everyone who made the event such a good one.
I’ll be back at Beales next Tuesday as we have departmental meeting arranged for the day – that has been organised by Katherine Allman who is one of my team – so perhaps we will be able to meet up.
Kind regards
Julie Cooper
Communications Manager
I wanted to say a huge thank you for all your help and hard work for our Christmas Party. It was a great evening and all staff thoroughly enjoyed themselves. I hope you have a lovely Christmas and a Happy New Year!Thank you again for a special evening.
Kind regards
Nicola
On behalf of the School of Aerospace, Automotive and Design Engineering I would like to thank all the restaurant team at Beales, for such a lovely lunch on Monday, 17th December 2007. The food was delicious and the staff made a lot of effort to ensure that our Christmas celebrations went smoothly.
Please can you include me on your mailing list so that we hear of forthcoming events at Beales.
Have a good Christmas and New Year.
Kind regards,
Suzannah Waldrum
School Secretary
School of Aerospace, Automotive and Design Engineering
December 2007
Just a note to say 'thank you' to all involved in the Party Night we attended last Friday. We could not fault the organisation, the service, the food and the music, and a good time was had by all. Congratulations to all involved, you appear to have an excellent team. Hope to see you again next Christmas.
With grateful thanks
Valerie Fisher
Herts Partnership FT