Testimonials

Bedrooms:

• April 2013

  Hello,

  I regularly come to Hatfield on business and have stayed at your hotel on 3 occasions. After having to endure a stay in the Ramada all last week, I was looking forward to returning to Beales on Sunday evening 14th April, and had impressed upon my colleagues how lovely Beales was in comparison. After a horrendous journey up by train, I was desperately in need of some comfort in the shape of chocolate and I rang down to reception and asked if there was any available. Moments later a young lad (I think his name was Tim) knocked on the door and offered some bars that he had brought for himself earlier in the day, he didn’t want any payment for them and just confirmed the view I already had that the Beales Hotel is a far superior, friendly and clean (I can’t stress this enough in light of my other experience the week before) hotel and I want to say a huge thank you to you and your staff, working away from home is hard enough but the little touches that your hotel provide go a long way in turning a bad day into a good. The food is always presented wonderfully and the staff are quick to carry out any request. Please can you say a big thank you to your staff on Sunday night, especially the young gentleman.

  I look forward to returning.

  Kind regards

  Lindsey Aurora

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• March 2013

  We booked a room through Travelzoo (we only live in the next town) and would just like to thank you for such a lovely weekend break. The evening meal was superb, the bedroom lovely and clean and very comfortable. Breakfast was excellent. Staff welcoming and friendly. Will be recommending Beales to friends and family. Thank you again

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• February 2013

  Our overnight stay on Saturday 9 February

  Hi Alex

  I would just like to take this opportunity to thank you for the super overnight stay we had at the weekend to celebrate my mother's 85th birthday.

  Everything was perfect, even down to your care with the baby. Thank you, I will certainly pass on our recommendation.

  As it happens, my boss is CEO for Metaswitch Networks, a north London computing software company. We work quite closely with your sister hotel, the West Lodge, where we hold all our graduate recruitment dinners and overnight stays. I have visited the West Lodge on many occasions, but have never had the pleasure of Beales.

  I will keep it in mind if we have requirements further afield from our office.

  With kind regards and many thanks again.

  Sandra Haste
  Executive Assistant to John Lazar
  Metaswitch Networks

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• November 2012

  HELLO

  As I am recording your checkout invoice for my stay on 7th to 9th Nov (room 55) – I realise I MUST write and thank you for a very good stay. Indeed congratulate you on a very well-run and pleasant hotel experience.

  I do not know the area, found myself delayed there for a couple of days( meetings) and took a chance on an unknown hotel.

  I was thrilled with what I discovered at Beales. Comfortable, clean, well maintained, interesting decor, food that surprised rather than disappoint, and thoughtful and caring customer service. Eve and Peter were the front facing people whose names I most recall but of course I appreciate to achieve your standards it takes the whole team from kitchen to bedroom.

  If I am lucky enough to find myself in the area again, I will definitely be checking to see if you can fit me in!!

  Regards & thanks

  Kate Boyer
  Managing Director
  KASA SOURCING LTD

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• August 2012

  This past weekend was spent at your Hatfield hotel where my party occupied six rooms. We enjoyed our stay immensely and I felt the need to come into writing to you to congratulate your staff on their friendliness and professional attitude at whatever time of day we came into contact with them. Thank you so much.

  David Wadey

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• July 2012

  Stay at your hotel

  I stayed at your hotel on Monday, 2nd July. May I say that it was one of the most comfortable hotels I have stayed in (I travel a lot and stay in many hotels). You have very clean lines, with muted colours, very restful. I dined in and the food was very good, with a varied menu. Pleasant, helpful staff throughout the hotel.

  Thanks for a good night, and I’ll put a positive mention on Tripadvisor.

  Regards,

  Helen Orme
  Liverpool JM University

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• July 2012

  RE: Travel Zoo Offer

  Good Morning Chris,

  just wanted to say we had a lovely stay at your hotel.

  The food was amazing and a special thanks to Alex the Restaurant Manager, he is a great Ambassador for the hotel.

  We hope to return one day.

  many thanks

  Kind regards

  Caroline Littleboy
  Licensing Administrative Assistant

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• June 2012

  Thank you...

  Dear Chris,

  I have been staying at Beales for one night a week for the past 4 years whilst working at Eisai. I finish here this week and would like to thank you and your staff for the excellent service over that period.

  With kind regards

  Gillian Holmes
  Consultant
  Regulatory Affairs Europe
  Eisai Ltd

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• Feb 2012

  Andrew,

  Just a short note to say thanks for your excellent service during my stay on Monday.

  From check in to check out your service was excellent, friendly and helpful staff and I would thoroughly recommend you to my colleagues.

  Good luck in 2012

  Regards

  Steve Lanigan
  Director
  Global Refrigeration Consultants Limited

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• July 2011

  Hi Clare,

  Just to feedback that we had an enjoyable stay recently on friday 1st and saturday 2nd july. The rooms are nice and modern, breakfast was great, staff all very helpful and polite especially the bar staff you had on both nights, price was also very good at £130 for 2 nights b&b so we would have no qualms staying again. Only small gripe is cost of a large Pinot at £7.95 a glass which is still about £2 more than standard prices but i appreciate we are paying Hotel prices for drinks, also a suggestion would be to fill up rooms near to the reception area i.e. rooms 1-10 last as they are closest to the bar and function room so when you have either a wedding or as in our case a school prom on, you can hear the noise until about 1am and not ideal if you are looking for an early night after a long day. Overall it was a good experience and one we shall certainly repeat again if the price remains the same.

  Hope this helps,

  Many thanks,

  Mr Darren Killick

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• June 2011

  Dear all

  FYI -Mr. Giraud Pierre (room 10) has mentioned to me this morning how happy he has been with the hotel every time he stayed. All of the staff are lovely specially Linda.

  Lind regards

  Mihaela Mindru
  Reservations

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• May 2011

  Dear Gemma,

  Thank you for all your help in planning our special day.

  You were always so helpful and efficient with all my queries.

  You were a pleasure to work with and you helped make our day perfect.

  Love Sian and Adam

  Castigliare Wedding BH 21/5/11

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• Dear Mihaela,

  Just to drop you a quick line to say that my area managers said they really enjoyed their stay at the hotel last Friday.

  They said the staff were really helpful and the rooms were lovely and that they would very happily stay again.

  If I have anyone staying in the area in the future, I will certainly be in contact.

  Just thought you would like to know as they were tickled pink.

  Thanks again for your assistance with the reservation.

  Kind regards and have a good day.

  Sarah Mingay
  internal and external networks.
  Alexon Ltd

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• 31st January 2011

  Dear Mihaela

  I really appreciate all that the team have done for me both before during and after my stay at the Beales Hotel in Hatfield. I shall definitely be staying again and will recommend you to my friends, family and work colleagues.

  Thank you for sending the charger back to me!

  Have a great day and week.

  Thanks

  Mayuri Patel

  Senior Management Accountant

  Faculty of Medicine
  Imperial College London

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• Oct 15/16 2010

  Claire

  Excellent weekend with family who live locally made perfect by the first rate accommodation and welcome by your staff in reception, bar and breakfast during the weekend.

  Thanks, we will definitely be booking again as we visit Hatfield several times a year.

  Regards

  George & Allison Lewis

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• 24 Sept 2010

  Hi Chris,

  We had an excellent stay thank you – I sent an email yesterday to Andrew saying thank you for your kind hospitality by allowing my husband Chris and I to stay on Friday night.

  We really enjoyed our stay, however brief, and found the staff in particular to be excellent and very friendly. You have a really good team there who went out of their way to sort out an issue we had with a taxi company and resolved the situation for us even though it was very late at night.

  I included a piece on Beales Hotel on my blog yesterday – click on the link below and it is the latest blog – which includes a link through to Beales Hotel as well.

  http://hertfordshire.greatbritishlife.co.uk/community/blogs/entries/hertfordshire-life-editor-clare-bourke/id/17/

  Thanks again for your hospitality Chris.

  Clare Bourke
  Editor
  Hertfordshire Life
  Pure Weddings Hertfordshire
  Pure Weddings Essex

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• 14th August 2010.

  Dear Mr Hall

  Further to your letter to me dated 11th January 2010, I would like to thank you most sincerely for your kind hospitality during your stay on Saturday evening.

  My wife and I had a very enjoyable evening, greeted with a most kind and warm welcome. Dinner in the restaurant was extremely enjoyable and the presentation and service were excellent.

  As we had such a wonderful 2009 New Years Eve party at Beales, we are hoping to arrange a small party for New Years Eve this year and will be contacting you to arrange this as soon as we receive confirmation from friends.

  Please convey our sincere gratitude to your staff for their attentiveness and personal service at all times. I would like to commend you too on the efficiency and professional manner in which your hotel is run.

  My wife and I look forward to staying at Beales again.

  Yours sincerely,

  T J Ascott

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• I would just like to pass on my thanks and congratulations to you for the very fine hotel that you have at Hatfield. I had the pleasure of staying at your hotel on 1 May to 3 May 2010.

  I was surprised after reading the guest information that I had in fact visited the hotel before in 1970 when I had my wedding ceremony in the octagonal building that was part of the original Hatfield Lodge Hotel. I remember the distinctive red wood panelling.

  You have created a distinctive hotel that I would say is the best in which I have stayed. Even some of Sydney's top Hotels, cannot match the service and quality of the accommodation. I will be recommending the hotel to friends and I am pleased to have found you on the WOTIF website a site that I use frequently in Australia.

  I grew up in Hatfield and I come back every couple of years to visit family who still live locally. Hatfield has changed since I left in 1970 and I am sorry to say not for the better so finding such a gem of a hotel was a most pleasant surprise. I will definitely be staying in your hotel again.

  Allan Booth
  Guest - 1st to 3rd May 2010

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• To whom it may concern,

  I just wanted to send a note to say thank you to all the Beales Hotel staff for their support during our (PPD Inc.) last stay at the Beales from September 14-18, 2009.

  We had a large group staying at the hotel for a meeting at the hotel on the 15th and then off-site meetings the remainder of the week. Clare Markham was fantastic, during the reservations stage of planning for this tirp, and I just was someone to know how much we appreciated her assistance. She responded quickly, was flexible and patient, as we had to make many changes over a 2-week period. I did not hear of any errors with reservations, and everyone loved their hotel rooms. I would also like to thank Amy Tregidgo, who helped with scheduling the conference room on the 15th of September. Regardless, of my slow response on occassion, Amy ensured that we had a place to meet, and for that I am truly grateful. One last thank you goes to Linda Purton. During my last two visits to the Beale, Linda has always been so accommodating and sure to offer assistance in any way. Linda went so far as to make iced tea for those of us from Texas, which was greatly appreciated.

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• Hi Clare

  Overnight stay 08/08/09

  Just a few lines to congratulate you all after my recent first visit to your hotel.

  I found all of your staff to provide an excellent level of service from the check-in/out reception to the restaurant/room-service staff.

  The standard of hotel/room decor was exceptional and the quality of the rooms and standard items provided therein were exactly those i would expect from a quality establishment.

  Dinner in the restaurant was also of an excellent standard and value for money. I will have no hesitancy in using your hotel in the future if the need arises.

  Regards
  Mark Brabazon

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• Dear Clare

  Many thanks for your recent e-mail and the invoice. I have actioned the invoice and so payment should be made very shortly. Many thanks for making my guests stay a comfortable one – I look forward to speaking to you again in the autumn.

  Sue Carr

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• Thanks for a lovely time on Saturday 29th Aug 09.Your staff were all wonderful, the room was fantastic- comfy, clean, stylish. all-in-all a very pleasant stay.

  Thanks again

  Peter Lyons

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• Dear Miss Markham

  A short not to say how much we enjoyed our visit, great food and super staff. We were particularly grateful that you warned us of your event on the Saturday night, thus enabling us to change our plans. Nothing was too much effort and it was very much appreciated. Sadly I didn't complete the questionnaire as we were looking after 4 elderly relatives! Please add me into your draw as we would love to come back!!!!

  Susan Martin

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• A HUGE thank you!!!

  We would just like to express our thanks to your staff who looked after us wonderfully when we stayed with you on Saturday night. Especially the lady who was working in the restaurant that evening.

  We had a really lovely special time and felt very looked after and will definitely recommend you to friends and colleagues. We hope to return some time in the not too far future.

  Kind regards,
  Mel & Dalton Dacres

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• Dear Clare,

  Thank you for making the reservation for me. I had a most enjoyable stay at the hotel last weekend and the staff made every effort to ensure I was satisfied with the room and the service. The young lady on the front desk when I checked in and out was exceptionally good. I look forward to staying again later in the year.

  Kind regards,
  Rick Clements

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• Dear Andrew,

  My wife and I stayed at The Beales Hotel, Hatfield at the weekend and we would like to offer our thanks for an excellent experience. Having stayed at many hotels around the UK for business and leisure over the last few years, we are often disappointed at the levels of service we receive.

  The service at your hotel was outstanding. The check in was fast and efficient and the receptionist was welcoming and very helpful. The hotel is stunning and far superior to its original condition and we got the impression you have worked hard to think of everything. The décor reminded us of the K West in Kensington, although I would say you beat them in all areas. We had lunch in the bar which was excellent and again your staff made us feel welcome and valuable. I get the impression that while you see the need to make a profit, there’s a greater need to exceed expectations. Decent coffee and complimentary pastries made our day. There are so many other points I could mention as it’s rare to be treated so well. Please forward our comments to the Manager as he clearly works hard to motivate his staff and maintain excellent levels of service. I wish you well as you continue to carry the Beales legacy into the 21st century. Best Regards,

  Damon Francis
  Business Development Director
  Epic IT

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• Dear Clare,

  I would just like to say thank you on behalf of Premier Oil for accommodating our group at your hotel last week. It was really helpful that Beales had enough rooms to cater for our last minute add-ons to our party. We really appreciate your opening your restaurant extra early so that our team members could eat before leaving for the 07:30 am start at our corporate golf day at Brocket Hall. Also, the taxi firm you recommended – AAA taxis – were extremely helpful.

  Best Regards

  Victoria Leather
  PA to Chief Executive Officer
  PremierOil

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• Hello Clare,

  Thank you all very much indeed for helping us with our daughter's wedding on Saturday. She was so radiant and smiled all day, apart from when she cried in the service! The Registrar remarked that she had not seen such a weepy bride! When I paid the bill on Sunday, I left a cheque as a tip to share among you.

  All our guests were very happy with the Hotel and remarked how good it was and the service was splendid. We shall think of Beales for any events in the future!

  With my very best wishes,

  Denise
  On behalf of all the Wedding party!

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• Dear Management and Staff

  A short note just to say how impressed I was by the service, food, wine and accommodation for the meal I enjoyed last night at Hatfield. It made for a splendid evening.

  Best wishes
  Sean

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• Hi Clare, Just wanted to say thank you for organising the rooms for my wedding guests. I appreciate all the attention you put toward making the room reservations process a smooth one and everyone enjoyed their stay at Beales. Many thanks,

  Stella Choe
  Executive Director
  Morgan Stanley (Fixed Income)

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• Dear Management and Staff

  I would like to thank you in the name of the German Telekom AG for the good accommodation of Mr. Dieter Zeller and Mr. Claus Weidl as well as the excellent service in their hotel. Particularly to thank you we would like us with the colleague Linda for the good support during the Workshops. Please you convey our thanks to your entire team.

  Yours sincerely

  Brigitte Wiegand
  Deutsche Telekom AG

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• To Management and Staff Just wanted to drop you and your staff a quick note to say a massive thank you for looking after me and my family on the 3rd of April, we were spoilt rotten and had a fantastic time so thank you all very much indeed.

  Kind regards

  Richard Hardyman
  Entegraty Ltd

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• Dear Management and Staff

  I stayed monday and tuesday night this week and had a great time I really wanted to send this email and thank the kitchen for some fantastic food and a great welcome from the restaurant especially on monday night

  Kind regards

  Mark Wilkins
  SGB
  JEWSON
  CARDIFF 650

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Business & Conference:

• March 2013

  Dear Andrew,

  I want to drop you a quick email about our experience of your conferences team at the Beales Hotel in Hatfield.

  The team there are always helpful, accommodating and patient, and we do often test their patience! In particular I wanted to commend Akasha Cawson and Katie White, who are always helpful and professional. They are fair but firm in their dealings with me, and always go the extra mile.

  I also wanted to mention the fantastic job Linda Purton does, despite our best efforts there are invariably changes, on the day, to all the meetings we plan, whether it be timings, layout or equipment and Linda always handles it professionally and courteously. She doesn’t make me feel bad for asking for things to be changed, and does whatever she, or her team, can to assist. She is professional, personable and conscientious and a pleasure to work with, and it is very much because of this attitude that we continue to hold events at the Beales Hotel.

  Thank you.

  Regards,

  Charlie Shaw
  OD Manager
  Workforce – Organisational Development
  Hertfordshire Partnership NHS Foundation Trust

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• February 2013

  Thank you!

  Hi Akasha,

  Just wanted to say thank you for allowing us to use the lovely function room for our event! We ran slightly over time but the staff allowed us to continue.

  The night was really successful and everyone commented on the beautiful venue. As a society we would definitely use the hotel again and I will make sure the new team in september are aware of the fantastic service and venue.

  Thanks again :)

  Yours Sincerely, Esinam Akpalu-Mark

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• January 2013

  Thank you Katie, you are a star!

  Would you also pass on a big thank you to Linda and her staff for yesterday. Excellent service!

  regards

  Sarah Cafferty
  WGC Schools Partnership Administrator

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• Sept 2012

  RE: UNIVERSITY OF HERTFORDSHIRE PHILOSOPHY EVENT - 10th September 2012

  Dear Katie,

  May I take this opportunity to thank you and all at Beales for all your help in making our Roundtable Event a success.

  Best wishes.
  Joanna

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• July 2012

  Dear Andrew,

  On behalf of all the Volunteer Centres in Hertfordshire we would like to thank you and your staff team for kindly hosting our Annual Awards event again yesterday. As always it was a truly superb event and once again your staff team were extremely helpful and feedback was excellent.
  Thank you again for your support.

  Kind regards,

  Hannah Gray
  Deputy Director
  North Herts CVS
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• 9th July - Beales Hotel

  Hi Katie,

  The evenings went well.

  Thank you very very much for your help and patience with all the organising for this – it has been very much appreciated.

  Kind regards,

  Roisin Salop
  HR Advisor
  Computacenter (UK) Ltd

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• June 2012

  Herts LINk AGM
  
  Dear Katie,

  I just wanted to touch base with you after our event last night.

  Firstly, I would like to thank you for all your hard work in setting up the room. It looked lovely. So I would like to thank you, Alex Hendon and Akasha Cawson who both came and introduce themselves to me and checked that everything was ok.

  I do have one thing that I really think needs to be fed back. There was a staff member (Mark Kerr) who was very perceptive and couldn’t not have been more helpful! He was brilliant! The night definitely went extra smoothly because of him. So we would like you say a massive thank you to him if you could please pass this on.

  If you could forward me a break down of costs with the total I will be able to supply you with the Purchase Order Number so you are ready to invoice. When I have this I will send an email explaining who to address it to etc.

  Thank you again!

  Kind regards
  
  Chantal Weedon
  Facilitator - Hertfordshire LINk

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• June 2012 ;

  Thanks

  Dear Katie

  I would like to thank you on behalf of the Hertfordshire support team and Hertfordshire LINk for the smoothly run event we held last night.

  We really appreciated the help and attention given to us by your team and will certainly recommend your venue to other organisations.

  Kind regards

  Monika Brzozowska-Neroth
  Hertfordshire LINk Co-ordinator

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• April 2012

  Hi Katie

  I hope you are well.

  All went well last week with the event and all participants were impressed with Beales. Thank you so much for all of your help and making it easy to change things.

  Kind regards,

  Rebecca McAleese
  Research and Publications Assistant to Julie Newlan
  University of Hertfordshire

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• March 2012

  Dear Katie,

  Please pass on my comments to your management:

  We had a Welwyn Garden City Headteachers conference on Tuesday 13th March, 9am to lunch.All the staff, Katie and Gemma with booking the morning,the staff who greeted us, those who provided teas/coffees and then the lovely lunch were wonderful. Nothing was too much trouble and they showed excellent customer service skills.Well done all.

  Thank you

  Sarah Cafferty
  WGC Schools Partnership Administrator

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• January 2012

  Hi Gemma,

  Just wanted to say thank you to all the staff at Beales Hotel.We had a great event today, the set up of the room was great, the refreshments were good and the staff were very helpful and efficient.

  Will definitely book an event there again.

  Kind Regards.

  Georgie
  Business Doctors

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• Confirmation of booking on behalf of IIA

  Hi Katie,

  I just wanted to thank you and the team for helping our event last week to go so smoothly. The staff were all very helpful and the delegates were impressed with the venue,

  Kind regards,

  Richard Clarke
  Head of Internal Audit
  Veolia Water

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• November 2011

  Dear Mr Beale,

  Our Housing Association held its second "Away Day" event at your hotel in Hatfield yesterday.About 100 people attended, most of them over pension age and I just wanted to say that we all had a terrific time.We were attended to by very professional and friendly staff, in particular Gemma Holden and Linda Purton the Guest Services Manager.Linda greeted us and gave us invaluable advice on some last minute questions we had.Nothing was too much trouble and the whole event ran very smoothly.The feedback we have had from our residents was very positive and they were impressed with the quality of the hotel's facilities.

  Please pass on our sincere thanks to your staff.

  Kind regards

  Helen Jack
  Head of Housing and Support
  Welwyn Garden City Housing Association Ltd

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• November 2011

  Good afternoon Gemma,

  I would just like to say thank you to all the staff at Beales,our conference went smoothly.It was a lovely comfortable room so thank you for making our arrangements,I know we kept changing things so well done.Please pass on our gratitude to Linda for looking after us so well on the day,nothing was a problem for her. Lisa on reception was very helpful. There was a young man who helped us with the projector we brought (I'm sorry I don't know his name but hopefully you can work it out).All the staff in the restaurant, the meal was lovely, we all had a good day, looking forward to seeing you in March.

  regards, Sarah

  WGC Schools Partnership Administrator
  Peartree Primary School
  Welwyn Garden City
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• 25th November 2011

  Afternoon Gemma,

  Thank you for your e-mail – the evening was an overall success, we had some great feedback from the attendees saying how much they enjoyed their dinner and stay at Beales hotel.

  The flowers turned up just on time and looked really good on the table. The lady who dropped them off did ask to keep the bowels which I informed the catering team of on the night. She said she would come over to pick them up when she had a spare moment.

  The only thing that didn’t run as smoothly as is could was – as the main courses were being brought out, two ladies informed us that they were vegetarian – obviously this is something we would have liked to have dealt with before the evening event took place but unfortunately they didn’t pass on that information until the night! The kitchen made them a lovely meal but it did take rather a long time to prepare – if they had maybe done a dish that was quicker to prepare we wouldn’t of had to ask so many times when it was going to be ready.

  Apart from that, the staff were great and Kieran was brilliant at sorting and overseeing everything.

  Finally, please can you ask your accounts department to forward the invoice to us as soon as possible.

  Many thanks for all your help,

  Kind Regards,

  Claire Rutland
  Account Executive
  Lime Blue Solutions Ltd

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• November 2011
  Audi Twin Cup

  Hello Katie

  I hope this email finds you well.

  I just wanted to say a big thank you to you and your team for you our event on the 3rd November. The event went really well and the feedback I have received has been great. The only thing would have been possibly another area for the buffet, guests at one point were leaning on your reception desk to eat J

  If you could pass on our thanks to the rest of your team, it would be much appreciated.

  Kind regards

  Vicky

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• Katie

  I would like to thank you for the help you gave to make the HEARTS Award ceremony, yet again, another successful evening.

  You and your staff made the whole event stress free, well, apart from the microphones which was totally our fault and nothing whatsoever to do with the hotel!!!!!I have also received comments as to how nice the meal was.

  Thank you all once again and I look forward to contacting you again next year.

  Alison Clinch
  Technical Services
  Hertfordshire Fire & Rescue Service

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• July 2011

  Dear Andrew

  On behalf of everyone at Volunteer Centres in Hertfordshire we would like to thank you for kindly letting us use your fantastic venue for our fourth Annual meeting.

  The event was a huge success and our guests included the Mayor of Welwyn and Hatfield and the leader of Hertfordshire County Council, Cllr Robert Gordon.

  We also had Tony Edwards, Deputy CEO of Volunteering England as our keynote speaker, and Lord Charles Cecil, the High Sheriff of Hertfordshire who presented the awards,

  All of our guests were really impressed by the venue and Tony Edwards even commented on how stylish and beautiful the hotel was in his speech.

  Thank you again for your kind generosity and to all of your staff who made us so welcome.

  Yours sincerely,

  
  Hannah Grey

  Volunteer Centres in Hertfordshire

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• June 2011

  Hello Gemma,

  My colleague Farah Abbasi passed your details onto me, I am the chairman of the charity committee at Ocado and worked with Farah to organise the quiz night we held at Beales last night.

  I just wanted to send a note of thanks to you and your staff for all the help in making the night a success for our charity fund raising.

  We were so pleased with the evening that we plan another quiz night for the end of the year, so I'm sure one of us will be in touch in time to see if we can hold it at Beales again.

  Thanks

  Sam Vince
  Ocado Own Brand Product Manager

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• June 8th 2011

  Dear Mr Beale

  Just a line of thanks for the excellent hospitality shown to us at the Tuesday conference for Church youth leaders “Through the eyes of a child”.

  You have a superb hotel and facilities and the food and service, as I said, was excellent.

  All in all the perfect venue for a worthwhile conference.

  Yours,

  Mrs Jill Bareham

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• 30th March 2011

  Dear Katie,

  I have just received the delegates completed course evaluation forms from the above training held at Beales Hotel.

  The feedback is very positive re the actual training and the following comments were made re the venue.

  · Good venue

  · Good venue

  · The venue was excellent

  · Refreshments were excellent

  · The venue and facilities were good

  Thank you for the part you played in making sure the day was a success.

  Kind regards,

  Wendy Marshall

  Learning and Development Administrator
  Libraries, Culture and Learning, part of Health and Community Services
  Hertfordshire County Council

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• 26th November 2010

  Hi Andrew

  I just wanted to take the time to send a note expressing how pleased I have been with all the staff at Beales Hotel Hatfield but especially Linda Purton (guest services manager).

  Linda’s attention to detail and “can do” spirit has really helped to make this weeks meeting one of the most successful and beneficial meetings I have led in 2010. On numerous occasions Linda had to change and adapt processes in order to meet our needs which must have presented many challenges for her. From rooming and equipment to dinning and hospitality all of our needs were successfully met.

  As a result I will be holding my next meeting on the 6th December 2010- 10th December 2010 at Beales Hotel Hatfield

  Kindest Regards

  Andrew Brazier
  ITC Training Specialist
  Roche Products Ltd

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• 24th November 2010

  Hi Chris,

  I just wanted to thank you for your hospitality and to say that your staff were all charming especially Kieran. Everybody enjoyed the buffet the only exception being the pork pies which were left for some reason. I didn’t try one myself but notice that if anyone did they were not eaten. This is just some feedback but maybe you need to check out the ingredients.

  All the people who hadn’t been to the hotel before remarked about how nice and modern it was, they hadn’t realized what was so local. Hopefully it will drive some trade to you, as a few asked me about prices of rooms etc. and I told them to ask reception. I will contact you as discussed after Christmas & New Year (hope you have a good one) about the hotel becoming a member.

  Once again many thanks for your enthusiasm and helpfulness in accommodating my requirements.

  Best Wishes and Seasons Greetings

  Peter

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• Hi Valerie

  Thank you for the below e mail, as I said in our conversation yesterday we will confirm numbers nearer the time.

  I would also like to say a big thank to you for your assistance yesterday you were really helpful in chasing the other company involved and I did appreciate it. You exceeded customer service!

  Many thanks

  Nicky Reeves
  OD Administrator
  Workforce Development & Training
  The Lodge
  Runwell Hospital

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• 8th September 2010

  Dear Amy

  I believe the Grace Foods meeting held at your hotel on the 8th September went well, and I have received some positive feedback about the facilities and the service received.

  Thank you for your assistance.

  Regards

  Maria Codd
  Executive PA to Chief Executive
  Grace Foods UK Limited

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• 4th September 2010

  Dear Amy

  We had an excellent stay at the hotel as always and the dinner was lovely. Because we had a busy day, we left around 10pm and it seemed to be in full swing. Kieran and his team did do a good job.

  Just once piece of feedback. I know breakfast isn’t served until 8am at weekends, and I had to order room service breakfast because I had to leave at 8am to go the college on the Saturday. It might be worth considering starting breakfast earlier at the weekends, just to cover people who may be working or want an early start.

  I received your invoice this morning which I have passed through to our Accounts Department.

  Kind regards

  Marina Baxter BA(Hons), DMS
  Communications Training Co-ordinator and Web Editor
  The Veterinary Defence Society Ltd

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• Hi Amy,

  I hope you are well?

  I just wanted to give you some feedback on the meeting on 26th - 27th August. The meeting host at Roche (Kevin Woodhams) has been highly complimentary of Beales. The staff went the extra mile and he was more than pleased with the hotel. I just wanted to pass on my appreciation and please pass on the praise to the staff as every delegate was passed on positive feedback. A delegate was in the middle of Ramadan and the way he was catered for at the hotel was spot on and this is credit to the staff. I think it is really important to pass this on to you as in this industry dealing with complaints can become routine and it is good to receive credit where it is due.

  Many thanks.

  Kind regards,

  Helen

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• 27th August 2010

  Dear All,

  Am pleased to report that having spoken with Kevin Woodhams this afternoon (contact for Roche's 2 day meeting which had taken place yesterday & today), everybody had left extremely satisfied with the service provided by the hotel.

  Kevin explained that nothing had been too much trouble and that every member of hotel staff he had dealt with had been friendly and accommodating. He very much liked the size of the meeting room as this seemed to work perfectly for this type of training - as well as the feature of natural daylight.

  Kevin has attended a meeting at BH before but has not held a meeting himself here. He will definitely request to come back if he finds himself conducting training again.

  He also particularly mentioned that a member of hotel staff had been able to accommodate one of his colleagues (who had been fasting), in providing them with a snack later on in the evening. Whoever this was - well done. Kevin was very impressed with this attention to detail.

  Thank you.

  Amy

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• Roche conference 22 – 24th June 2010

  Dear Mr Beale,

  Just a quick e-mail to thank you for the excellent service provided by your team over the last 3 days: 22nd -24th June.

  Although your air-con system broke down during one of the warmest weeks in June, your team did everything in their power to make this situation as comfortable as possible for our delegates.

  Linda was able to respond quickly to all our last minute changes in requirements (timing of breaks, contents of nibbles during breaks, change of breakfast location on the last day, temperature adjustment to air-con when working, loan of speakers from one of your staff members to view the English game etc...).

  We are especially grateful for allocating to us the Therfield room for the last day as this was not expected and a very welcomed indeed; it was greatly appreciated by our attendees.

  Linda and her team have done a great job.

  Thank you.

  We look forward to returning in late July for another workshop.

  Have a good weekend.

  Kind regards,

  Paul Moktar

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• 17th June 2010

  Dear Mr Beale

  Yesterday we ran our Mend the Gap training day for church youth workers and clergy at your Hatfield Hotel. Through Andy Humm you very kindly provided us with facilities at very helpful charges, thus enabling us to use your hotel.

  I am contacting you to thank you for your generosity towards us, and indeed for what was a great experience for our participants. The support from your team was outstanding, particularly Shane who introduced himself as we arrived and then proceeded to serve us with great courtesy and professionalism.

  The lunch was also highly commented upon, and in particular the obvious care taken over people with special diets for whom some rather lovely looking salads had been prepared.

  For most of the participants, who are used to undertaking training in a church hall in generally uncomfortable surroundings, this was a great way of encouraging them and thanking them for all that they contribute to young people in various ways.

  I do hope that we may be able to use you again in the future, but please pass on my thanks to your staff who made it such a quality day, and to you for your generous support.

  With my best wishes.

  Yours sincerely
  

  Dave

  Dave Green,
  St Albans Diocesan Youth Service.

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• Avenance Plc conference 25th May 2010

  Hi Valerie

  Thank you for your hospitality today. Linda was extremely professional, helpful and accommodating. We will definitely be using you again. We were extremely impressed with your facilities and the service we received. Please pass on our thanks to the rest of the team.

  Many Thanks

  Kind Regards

  Gemma

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• 13th May 2010

  Amy,

  Could I please ask you to share with the other members of your team our sincere thanks for the facilities you provided. As you could probably discern I’ve never organised an event before so your assistance was crucial to its success. The attendees were very impressed with the hotel and the conference facilities (so you may have some potential future clients there !).

  Anyway again our appreciation and thanks and I hope that we will be able to do business again in the future.

  Best wishes

  Doug and Ravindra
  University of Hertfordshire

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• The reason for this letter is to first thank you for our brief, but pleasurable stay at your hotel which,was unfortunately cut short to the severe weather warnings in Wales where we had come from and meant that we had to cut our stay short.

  I wish to commend your their friendly and efficient staff, the standard of accommodation and the extremely good food. Secondly, we would ask that you pass on our special thanks to Shane. He was so concerned that we may be trapped in snowbound traffic that he went to the trouble of preparing sandwiches and fruit for our journey in case we became stranded.

  We frequently visit our family who live the Hatfield area and over a period of time, we probably have stayed at virtually all the local hotels. However, we consider yours to be the best experience so far and are pleased that we have now discovered you, and we most definitely will be booking with you again in the near future. We will also be recommending the Beales Hotel to our friends and other family members for their visit to Hatfield

  Thank you once again for a most enjoyable stay and we look forward to our next visit (an uninterrupted one we hope)

  Happy New Year to you all

  Yours sincerely
  Val and Alan Lawson

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• Dear Andrew

  I was speaking to Emma at the end of the evening last Friday and told her I would drop you a line

  Thank you and your staff – Chris and all your young waitresses etc for making the evening such a success. They were all most helpful to me personally, and it appeared that they were enjoying themselves as much as we were!

  I have had a number of reports – The Best Dinner Yet – so great thanks to you and yours.

  Yours sincerely,
  Jo Walton

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• We held a meeting at your hotel on January 26th and I must say we were all very impressed with the impressive meeting room and how nice it was to have natural daylight.Lunch was lovely.We hope to return to Beales in the not too distant future.
  
  Tarak Raghvan and Wendy Bunn
  Henkel

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• Dear All,

  Customer Feedback - Emcore
  I’m pleased to advise we have received very positive feedback from Emcor today – following the end of their 2 day meeting with us.

  The main contact, Laurence, praised Abi for her superb service in the restaurant last night (do pass this on Christie!). Laurence had also mentioned their food at lunchtime today being very well received and that tea and coffee had been regularly refreshed when needed.

  As discussed with Nathan, they did find the air conditioning noisy in the room.
  Laurence’s assistant will be in contact with our office to discuss future bookings for this year.

  With many thanks,

  Amy

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• Dear All,

  client feedback, respironics

  Very pleasing feedback received from Mr. Pollington – trainer for Respironics in the oaklands today.
  He has already been to BH several times last year and has been consistently impressed with our service/facilities. Respironics hold 4 training sessions a year, one of which is held in Hatfield. Previously they’d taken business to Bush Hall (he wasn’t aware of their closure which I updated him on). Now from using beales several times already, they are happy to continue to use us for all of their training sessions that are planned for the area.

  Today Mr. Pollington was particularly impressed with the lunch- everyone had good things to say. Also had noticed Kieran’s help in ensuring teas, coffees were on time. He appreciated we’d refreshed these quietly with no disturbance caused to the session when entering/leaving the meeting room.

  Well done & thank you to everyone involved.

  Many thanks

  Amy

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• Hi Chris,

  We would just like to express our appreciation at all the hospitality and service provided to us during the course of our training sessions at Beales hotel.

  Special thanks to:

  Shane-Really was there at our beck and call. Accommodating for last minute changes and really ensuring that our training sessions were conducting in the most comfortable way possible!!! He was there the whole way through-one of us!!!

  Linda-Was the same. very hospitable and made sure everything was going according to plan!

  Lynne-Was really hospitable. Lovely lady who made us smile every day even through the hard times!!

  Amy-Again really hospitable, approachable and patient with all the last minute changes that we needed.

  It was a real pleasure. Hope to see you again sometime in the future.

  All the best,
  Marina and Shareen

  Shareen Khan
  CTMS Training Specialist

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• Stacy and Amy

  Just a quick note to say thank you so much for helping organise the function on Saturday.

  We all had a great time and everything went off really well. Kieran and the other staff were excellent and I couldn't fault them.

  The flowers you booked were great, the DJ was also really good and we have had really good feedback.

  In fact my Uncle will be contacting you shortly to get a price for a party next year.

  Thanks again.
  Best regards
  David

  David Ames Associates
  Town Planning and Development Consultancy

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• Dear Andrew,

  As you may well be aware, I hosted a breakfast meeting at your hotel in Hatfield yesterday morning and I just wanted to write to share some feedback with you on our experience.

  I arrived at 7.15am to be greeted by Linda Purton, whose attention and service yesterday morning was simply first class.

  Linda ensured that the mornings details were checked with me prior to the guests arrival at 8am. This was exactly what I required, as I had been on holiday prior to the event and left the final details to other members of my team. Linda and I quickly established that several details were not correct (our fault not yours) and Linda went about finding staff to assist in correcting all of these issues quickly and efficiently.

  The breakfast event was a success and Linda and the 2 other members of your staff played a significant part in this success, for which I am extremely grateful.

  I hope to host more of these events over the coming 12 months and will of course remember my experience of yesterday.

  Best Regards
  Jenny Cooper
  Commercial Director, Luton and Hertfordshire Team
  Barclays Commercial Bank

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• Hi Clare

  Thanks a lot, I will pass this to our accounts team to work on the commission GE were very pleased with the hotel – everything worked perfectly so that you very much for all your help and flexibility

  Best regards
  Ben Hutchinson
  Number 20 Events

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• Re: Beds & Herts ECA Breakfast Meeting

  I met with Colin this morning and he was pleased to report the meeting had gone smoothly- very happy with the room & surroundings,with a good turn out on the day.

  He is now re-booking for a further meeting in June and October.

  Thanks
  Amy

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• Hi Stacy

  I just wanted to say a big thank you to you, John and all the team at the hotel for making our night a big success. We had a fantastic time and everyone thoroughly enjoyed themselves.

  I hope your staff party was a huge success too.

  Thanks again
  Simone and Chris

  Simone Peters
  PA to VP Human Resources

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• Dear Andrew

  Many thanks for very generously allowing me to hold a Delivery Network ‘thank you’ event at Beales on Wednesday evening.

  The event was a tremendous success and thanks once again for your enormous generosity.

  Dear Lauren and staff at Beales Hotel

  Thank you so much for supporting our ‘Valuing Volunteer Management in Hertfordshire Award’ by letting us use the Bishop Suite free of charge for the event on Friday 13th June. The event was a wonderful success and feedback from all the delegates was superb. Thank you again for your kind support

  Hannah Gray
  Countrywide Volunteering Development Officer

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• I just wanted to drop you a quick note to highlight how impressed we were with John Keanes management of our event. John really made the evening run smoothly and there were a number of hiccups which were dealt with promptly, discretely and without and any stress to us. Nothing was too much trouble and John even made the morning breakfast run smoothly, although im sure he must have been tired from the evening prior. I just wanted to take the time to comment on the fact that he is a real credit to your team.

  Kind Regards

  Nisha Bates

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• CitySync recently visited the Beales Hotel on Tuesday 18th and Wednesday 19th of March for our Product Launch.

  I just wanted to say thanks to all your staff for all their help and especially for Linda Purton. If there was anything that we needed, Linda was able to arrange. I was extremely impressed with the service from all your staff and we’d defiantly come back again.

  Thanks again and please pass along my thoughts

  Kindest regards

  Natalie

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• 29th Jan 08

  Very many thanks for making us so welcome at Beales on Tuesday. We had a most successful conference, thanks largely to the efficiency and flexibility of your staff. They were quite unphased when the theatre layouts in syndicate rooms were changed to cabaret at a moment's notice, they were invisible and soundless when clearing away after lunch and coffee, liaised with us and provided refreshments faultlessly on cue, produced a flip chart which had not been ordered and when the band arrived thirty minutes early they amazingly managed to accommodate thirty four children with drums on the floor of Reception while I told them an impromptu story. Nothing seemed to be any trouble. I really hope other Hertfordshire education departments will pick up on our recommendation. We will certainly be back.

  Many thanks to you all.

  Regards
  Jane
  Herts Education Conference

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• Just a quick email to thank you for the meeting venue and smooth arrangements yesterday afternoon. We arrived just after 1:00pm (were running late) but I was pleased to be me met by linda and have a quick chat confirming arrangements.
  John brought the afternoon tea etc. in right on cue at 3pm and as planned you had water available. I counted 10 bottles of water used.

  As I mentioned to the receptionist when we left (about 5:30pm), we had used 22 sheets of the flipchart in our brainstorming so I decided to bring the whole pad with us - trust that was okay.
  many thanks

  Valerie

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• Thank you so much for organising last night – we had a wonderful evening and were very well looked after. all staff were so hospitable and informative. Daniel was fantastic and showed us all we needed and provided lots of extra information, which will come in very useful! Matt served us in the restaurant and again he was very friendly and provided a brilliant service. You certainly have some fantastic people working at the hotel.

  Sarah

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• Just wanted you to know how pleased we were with the service beales provided for Exante’s first training. Everyone was very helpful and obliging, particularly when one of our delegates became ill. I would to thank all your staff, but in particular Matthew and Amy who really worked hard to make the event such a success. We look forward to working with you in the future

  Ann

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• The hotel’s contemporary feel gives a great environment for our meetings, the huge windows are great for natural daylight. The buffet lunch was enjoyed by all, different from usual hotel food, the hotel became the talking point in the bar after the meeting. Thank you to all the team at beales for a great two days.

  Audi UK

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• My colleagues and I are delighted to say that we found the hotel, the facilities, catering and friendly staff to be of very high order. I have recommended you to the directors of our company. Fantastic

  Canada Life

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• The Buckland Suite looks great, so refreshing and stylish, the hospitality we received was 1st class.

  Hertfordshire Police

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• Thank you very much indeed for putting on such an excellent gourmet evening on friday, the food was quite superb and the service from your staff ensured a great evening.

  Carlsberg UK

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• We use Beales Hotel for meetings and dining, your food, service and atmosphere is brilliant, the staff are courteous and professional

  Computacenter

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• Your food was marvellous and everyone commented on how nice the venue was, i’m pleased to say we will be glad to choose Beales Hotel for our event next year.

  Marks & Spencer

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• Discreet venue for our board meeting, great location with excellent service.

  Nokia

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• Everyone thought what a great venue it was and that holding it at that time was ideal and the breakfast was great.

  Fairclough Homes

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• Thank you to all staff involved in our recent training day, the hotel has a great vibe, with friendly staff, nothing was too much trouble.

  Skoda

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• We found all the staff to be polite, helpful and very friendly. The restaurant, served lovely fresh food, and the whole atmosphere was very relaxing, and had a great attention to detail. You obviously train your staff well, and nothing was too much trouble. I hope you pass this on to all concerned.

  Julie Butterworth
  Mears - Head of Customer & Community Services

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Weddings:

• October 2012

  Hi Katie,

  I just wanted to say a huge thank you to you for all your help on our wedding day. The room looked lovely and all our friends and family had a fantastic time and I can honestly say other than the fact that we were running late due to the church I enjoyed every second of it and wasn't stressed at all.

  Thank you also for the breakfast the following day, it was great being able to speak to all our family without me worrying about anyone treading on my dress, incidentally it was my new husband that did that most!

  Good luck with your wedding plans, I'm sure it will be brilliant as you do so well at your job it will be a breeze.

  Thank you again, and hopefully see you next year on our anniversary.

  Mrs Billany

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• October 2012

  Hi Katie,

  Happy Halloween!!

  We've been meaning to make contact with you just to say a 'big thank you' for all your efforts and endless patience during the wedding preparations and indeed on the actual day. Everything came together so perfectly beyond our expectation.

  Please kindly advise if there's a way of leaving a review on your website, we'd love to express our gratitude.

  Kindly extend our thanks to the rest of the team at Beales who worked very hard on the day to ensure the smooth running of our wedding. We'll certainly be recommending Beales to our friends and family for events.

  Best wishes,

  Sharon and Sam

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• October 2012

  Hi Katie,

  I think Sharon has captured it all and a special thanks from me too. Your team made us feel extra special on the big day and I genuinely say I haven't yet received service better than that before from any hotel I've stayed at (which is very many).

  Thanks again

  Sam

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• October 2012

  Hi Katie

  Phil and I wanted to e-mail to say a MASSIVE thank you for all you did in making our wedding so AMAZING! I was totally blown away when I came to Beales the evening before to see the room set up - it looked FABULOUS - and the hard work put in by you, Kieran and the rest of the team was really appreciated. Everyone has said what a fantastic day it was and that really is down to Beales. We've had loads of compliments about the day - especially about how delicious the food was!

  Thanks Katie,

  Zoe and Phil

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• September 2012

  Hi Katie!

  Apolagies for the extremly late reply! Thank you for your email - was lovely to hear from you. Your team were fab - really accomodating and helpful so thank you for that.
  I have attched a pic of the stage but don't have any of the buffet and other parts of the room yet sorry!

  Hope you have a good day!

  Thanks

  Lena

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• August 2012

  To All at Beales,

  We would like to say a huge thank you to Katie, Kieran and all the rest of the staff at Beales for your help and support (particularly Katie) during the build up to our wedding. And to Kieran and the staff who provided an amazing service on the day and the following day at breakfast and check out.

  We couldn’t have wished for anything more than the first class service. All the staff were so friendly and helpful and many went out of their way to make sure everything went off without a hitch. All our guests were made to feel welcome by the staff, and were also very impressed by the building and the beautiful artwork within it.

  We really cannot express how eternally grateful we are for everything you did for us which made our day so fantastic. Could you also pass our thanks on to the lovely DJ who kept the party going with all the right music. We look forward to returning for our anniversary celebrations.

  Love Shelly & Bryon (Mr and Mrs Pearman) and Cath and Phil (Mr and Mrs Stace)
  Married 4th August

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• August 2012

  Hi Katie,

  Thanks for your kind wishes, we had a great time on Saturday, we couldn't of asked for more. Everyone said great things about the hotel, staff and food.

  Thanks for your help in arranging our day, everything went just to plan! The whole hotel looked fantastic. Kieran was always at hand and was very helpful. Can you pass on our thanks to him please.

  Thanks again.

  Adam and Angela

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• September 2011

  Hiya Katie

  Hope you are well - thanks for the note, yes we went on honeymoon to Italy. We got back late Sunday and then I jumped straight into a 2 day away conference for work, not ideal but it was ok. So i haven't had a chance until now to reply to your message.

  Everything went brilliantly! The room looked absolutely amazing - better than I thought it would. When it all came together it looked perfect - thank you and your team for everything you did. The whole decoration of the room was spot on, with the lights and candles it was like walking into something magical (I know that sounds cheesy but you know what I mean!). Outside looked lovely as well. So many people also commented on it being the best wedding breakfast they had ever had, we seriously had so many comments on the great food.

  Huge huge huge thanks to Kieran was it? Sorry his name escapes me. He was just the best support person all day - he was constantly on hand to ensure everything ran smoothly and whenever we needed his help he would act on it immediately and it would be sorted in no time - he was brilliant so please pass on my thanks to him. The whole team in fact were very professional and polite.

  And the private breakfast was really nice as well - everyone commented on how lovely it was to have a private room the next day - so thanks for that as well.

  Was everything ok when we left?? We didn't damage anything or leave anything that needs picking up??

  Thanks again Katie - it was the best day of my life and Beales was the prefect place to host the celebrations!!

  x

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• 10th Sept

  Hi Katie

  We wanted to say a big thank you for overseeing the plans for our wedding.The whole day came together lovely.I couldn't fault a thing.Please do let me know if there is anything left outstanding that I need to do - we will be back on 26th September.

  Thanks again to you and to Kieran.

  Kind regards

  Jane & Jason

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• August 2011

  Dear Katie,

  We hope you are well and have enjoyed the bank holiday weekend!

  As promised, we wanted to send over a few pictures from our wedding on the 6th of August, and to thank you for all of your hard work and support both in the lead up to the event and on the day itself!

  Throughout the last year, we have found you to be extremely attentive and supportive of every aspect of our wedding. You have given us fantastic advice about the running of the day, and it seemed as though there was no detail too small. The room was set-up beautifully and your professionalism and care significantly reduced the stress surrounding this type of event, and enabled us to feel relaxed and thoroughly enjoy our day!

  On the day itself, the Beales staff were nothing short of outstanding! The whole event ran like clockwork from start to finish, and we received so many lovely comments from our guests on the superb choice of venue. Might we also take the opportunity to compliment your chef and kitchen staff on an excellent meal!

  We will undoubtedly be back at some point, and will be recommending you to all of our friends!

  Thanks for everything and all the best,

  Suzanne and Tim Jones

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• 20/8/11

  Dear Gemma,

  A huge thank you for all your help and input into the planning and organization of Georgina’s and Jamie’s wedding day reception. Your attention to detail and the support and kindness you offered them has been much appreciated by myself and ensured the celebrations went smoothly. Your cheerful demeanor was a great calming influence on the day.

  A number of guests commented that it was the best wedding they had ever been to. Please pass on my thanks to Alex for running the show and to all the staff who contributed to the event itself and to ensuring our stay was comfortable.

  Kind regards

  Elizabeth Wescott

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• 11 August 2011

  Hi Gemma!

  I hope you are well and that all is good with you!

  I just wanted to drop you a quick Email & Thank you for your help the morning of our wedding! You really were great that morning and you helped keep me calm & kept everything in order for me! We had such a lovely day and we’d like to Thank everyone at Beales Hotel that helped make our day so special! Everyone commented on how beautiful the hotel is & that the food was delicious, we were very pleased with how attentive the staff was especially when we sat down for dinner! We felt really well looked after! Even having the separate breakfast for the wedding guests in the Salisbury suite the next morning was perfect!

  Lots of friends and family commented on how great the DJ was, one of my friends have asked me for his contact details as she would like to book him for her husband’s 40th Birthday party – is it possible for you to provide me with them?

  All in all we had a truly fantastic day, it could not have gone any better :-) we look forward to our anniversary meal at the Hotel restaurant in July 2012 :-)

  All the best,
  Mr. & Mrs. James Saint xx

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• 19th July 2011

  I wanted to say a huge thank you to Beales for providing me and my husband the most spectacular wedding day we could have ever wished for.

  I did not expect anything less than perfect yet some how Chris and his team still managed to exceed our expectations for the day. Every part of the team pulled together and made the day perfect. Chris showed exceptional professionalism which was noticed by all, including my father, who still is still commenting on how hard the team worked and how spectacular the day was.

  All of our guests commented on the quality of the hotel, the service and the food. It made me very, very proud to be part of Beales.

  Your generous gift was unexpected but very kind of you, thank you very much.

  I have attached some photos so you can see the level of work Chris and the team put in.

  Many thanks,

  Kind Regards

  Mr and Mrs Holden

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• June 2011

  Kristy Holmes Wedding

  ‘Just a quick note to thank you and all your staff for a fantastic day on Friday.You were all amazing and lots of the guests commented on how helpful everyone was.’

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• May 2011

  Castiglione Wedding

  ‘We had a lovely day and would like to thank all the staff, everyone complimented us on the great level of service!’

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• May 2011

  Mihaela

  now our wedding and honeymoon is over, I just wanted to take the time to thank you and the team at the Beales for all your help and for looking after my guests that stayed with you.  The feedback was really positive from all of my friends that stayed with you - they loved the hotel and appreciated the service from all the employees there.  Your help and assistance in setting up the booking was also appreciated by me.  Next time we hold an event at our home our friends will definitely be coming back to stay with you !

  Thanks again and best wishes for the rest of 2011

  Kind regards

  Lee Burrows

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• 24th October 2010

  Kieran,

  I am sure that Charlotte and Jonathan will express their appreciation about their wedding when they return from their honeymoon.

  From our perspective, my wife and I want to say how much we appreciated the way in which the wedding arrangements were handled by the Hotel. I know that there have been a couple of changes in personnel since Charlotte first contacted the Hotel but have to say that the people involved have always been friendly, helpful and professional.

  On the day itself, you conducted the wedding event itself, from the reception through the meal and for the rest of the evening, in the same manner i.e. friendly, helpful and professional.

  All of the staff provided an excellent service; we were particularly impressed with the speed and efficiency shown when providing an alternative starter and main vegetarian meal for two of our guests; also the way in which the waitress waited to take away the packaging from the kosher meals.

  We are continuing to get feedback from our guests, all of it very positive and very impressed with the Hotel.

  Thanks and very best wishes.

  Laurie Lichman

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• 22nd August 2010

  Hi Clare,

  My wife and I just wanted to say a huge thank you once again for all the great service you provided for us in the lead up to, and during our wedding celebrations. Your efficiency and helpfulness was greatly appreciated and also noticed by many of our friends and family who also stayed at Beales. We have written a glowing (much-deserved) review on trip advisor, which should be on there soon and we hope you get the chance to see it!

  Thanks again,

  Craig and Stav Gardener

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• August 2010

  Dear Amy,

  Just a short note to thank you for your help and assistance in arranging the reception for Sally & Stuarts wedding you attention to detail was magnificent. In fact the whole team at Beales made the reception run really well. From the receptionist and Nathan on my arrival who had been so helpful and later Kieran made sure that all went well.

  The Buckland Suite was looking superb and all the waiting staff excellent. Would you please pass on my gratitude to all concerned not forgetting the chef and all in the kitchen and back room staff for helping me through the day, you are all a credit to Beales hotel.

  I will most certainly add you to my web-site and recommend you to any clients I meet in the future. I would always be happy to work at Beales Hotel,

  What makes a hotel are the people who work at the hotel.

  Please feel free to add this to your testimonials.

  Best regards
  John Quinton-Navarro META
  Toastmaster & Master of Ceremonies

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• Dear All

  We wanted to write and say thank you so much for all of your hard work and efficiency in ensuring we had the most perfect wedding. We had only 6 months to arrange our wedding day and you made this a smooth and carefree journey for us both.

  We were surprised and loved the exotic fruit, chocolates and wine that were delivered to our bedroom shortly after we checked in – such a lovely added extra. No job was to small and you always listened to our requests.

  We love the Beales Hotel and even more so now that we have experienced our wedding reception there. We look forward to our Christmas party this year and would definitely use your hotel for other family/business functions in the future.

  No words can express how grateful we are for the service you provided us on our special day and we would like you to pass our thanks to all the staff who helped make our day so perfect.

  With warmest regards
  Jason and Sarah Grostate

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• Dear Amy,

  We are back off our honeymoon now and I just wanted to say thank you very much for everything. The day went really well, the food in outside-in was lovely, and it was great to have that intimate meal with my closest family. The Buckland suite looked great and the food, I am told was really good (we couldn't eat anything for the rest of the day).

  Please pass on my thanks to Chris who did a great job of looking after us, as did all the staff. And thank you for recommending Smart Ents as Sean was really fantastic.
  We all had a brilliant day so thanks once again.

  Kindest regards
  Louise and Simon Hadley

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• Hi Clare
  Re: Walker/Brooks wedding

  Thank you very much for being so helpful and efficient on Saturday/Sunday as well as during the planning. All the right bags ended up in all the right rooms (phew!) and the guests were delighted with the hotel. I had quite a few very positive comments. It certainly added to the total success of the entire wedding. It’s just a pity that we weren’t able to put-up more of the guests there instead of having to use the Remada.

  Kindest regards
  Hazel

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• Wow - what can I say - the most perfect day of our lives and a lot of that what down to you and your staff. We cannot thank you enough for the service you providing for all our friends and family on our wedding day - as always Daniel was a complete star!

  I will put a formal thank you letter in the post as soon as there is time.

  If you view the following link you will find all contact details for our photographer - the name of the company is James Nicholas Photography and his name is Nick James www.jamesnph.co.uk

  You can have a nosey at our photos that are online - be warned though there are tons! Some lovely ones outside the Beales.

  We are both enjoying married life........

  Mum and dad are due at the hotel this week to settle our final bill.
  Hope all is well with you. Think we'll be visiting the hotel soon for dinner - don't want the celebrations to stop!

  Kind regards

  Sarah

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• December 2007 Dear Sir,

  Re: Hilsden Prest Wedding

  Our daughter and her fiancé brought us to your Hotel yesterday so that we might see the wedding venue for ourselves and also to clear some outstanding queries they had. Afterwards we were ablt to have a meal in the Outside In Restaurant.

  The staff went to so much trouble for us, both in answering the queries and in showing us the accommodation. Nothing seemed to upset them and they went out of their way to make helpful suggestions. The meal was superb and, again, the staff were so helpful and caring that we felt really "at home"!

  Now we are looking forward with keen anticipation to the wedding in February and we know that everyone will have a stress-free day, thanks to your staff.

  Yours sincerely
  Mr and Mrs Peter Hilsden

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• We would like to say a big "thank you" to the staff for making our daughters wedding such a success and a wonderful day to remember. The service and the food were excellent, nothing was too much trouble, and the room was set out just as we imagined. We received so many positive comments from our guests.

  Adrian & Judith Sparks, parents of the bride.

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• A big thank you to all your wonderful staff for the feeney-payne wedding, especially Daniel, we all had a lovely day. We will be recommending you to all our friends

  Mother of groom

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• A wonderful wedding reception - all our needs were exceeded on the day, everyone at the hotel played a big part in making this our greatest memory, thinking of your hotel brings a smile to my face, thank you!

  Matthew and Jennifer Paige

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• The wedding day itself surpassed all our expectations and certainly those of our guests. The reception room looked fantastic, and throughout the day all your staff were professional, courteous and extremely helpful at all times. The meal in particular received many positive comments.

  Ben and Michelle

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Celebrations:

• March 2013

  Ladies Festival 16th March

  Good Morning Akasha,

  I would like to add my congratulations to you for all of your help, the management and staff of the hotel on a well run and organised event. I shall be recommending your hotel to other organisations in the Hertfordshire area in the hope they produces future business for you. Thank you for all your help and assistance.

  Keith Fothergill

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• March 2013

  RE: Saturday 16th March

  Hi Akasha, it was a great event thanks. All the team at your end made it very enjoyable and, more importantly, seamless. I am please to report that one of our guest is coming back in the next few weeks to view the hotel for his event.

  Hossein Moghaddas

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• November 2012

  Guelph Lodge Ladies Night

  Hi Akasha and Kieran,

  Just a note to say a big Thank You for our evenings do last Saturday. The food was good and all the arrangements great !!

  We had a great time and in such nice surroundings. Many thanks once again .

  Regards to you both

  Michael and Margaret Smith.

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• October 2012

  Dinner party at Beales Hotel

  Dear Chris,

  I was very pleased with the dinner which we held last night. The Hatfield room was just the right size for an oval table for 16. The service was very good, and I was particularly glad that the waiters knew the details of the canapés, which does not always happen in other hotels.

  The food was inventive - the new canapés were unusual and tasty, the duo of duck was really well cooked and garnished, and the white chocolate cheecake was a winner.

  Please thank Kieran and Diego for everything, and Katie for typing the menus and place cards.

  Kind regards,

  Trevor Beale

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• August 2012

  Christening and Party at Beales Hotel

  Hi Katie

  Thank you so much. We had a great weekend and everything was great at the hotel. Rhys had a great time too!

  Really appreciate your help with getting everything organised.

  Thank you

  Lynsey

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• June 2012

  Re: Telephone Lodge Ladies Evening

  Hi Katie,

  Can I thank you for an extremely enjoyable night on Saturday. Everything went extremely well and we were given great support by Kieron and the rest of the staff.

  The food was enjoyed by all and everyone has commented favourably on the service.

  Thank you once again and will certainly consider favourably the option of coming back to you in future years.

  Kind Regards

  Keith Rawson

  Keith Rawson Sign Systems Ltd

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• June 2012

  Hi Akasha,

  Sorry for the delayed reply. The event was perfect thank you, everyone enjoyed the food and liked the venue and breakfast the next day was lovey too. Thanks for all your help with everything.

  Tracy

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• May 2012

  We hired the Buckland suite for an 18th and then a 50th birthday party. It proved to be a great venue for both parties with flexibility to create the atmosphere we wanted.

  All the staff we dealt with both in organising the events and on the nights were friendly , efficient and keen to make sure the parties were a success.

  I would happily recommend Beales as a venue for hosting a party.

  Steve Anthoney

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• The Foster/Knight Las Vegas Party – Bishop Suite – Saturday 10th December 2011

  Dear Gemma

  We had a brilliant evening!

  The staff were fantastic……….polite, helpful and cheerful.The suite was perfect and the tables looked great.

  All the food, including the canapés, were excellent with special care given to presentation and portion size.

  The wine went down very well and instantly more whenever needed.

  The bar was always there when needed as it frequently was by some partygoers.What a great event!AND you missed it!

  However, we are really grateful for all your patience, help and support throughout the year.You made it happen.

  Love from

  Bob, Lisa, Mark

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• November 2011
  Audi Twin Cup

  Hello Katie

  I hope this email finds you well.

  I just wanted to say a big thank you to you and your team for you our event on the 3rd November. The event went really well and the feedback I have received has been great. The only thing would have been possibly another area for the buffet, guests at one point were leaning on your reception desk to eat J

  If you could pass on our thanks to the rest of your team, it would be much appreciated.

  Kind regards

  Vicky

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• November 2011
  RE Stroud Green Lodge

  Hi Katie,

  Just a quick thanksyou to yourself and your team, the event was a great success

  Please thank in particular the Chef and his team, I heard nothing but compliments regarding the food.

  Also thanks to Kieran for such excellent service.

  Three of the tables were set up with the wrong numbers but as I was there in the afternoonI pointed that out to Kieran and it was quickly sorted.

  Again many thanks for a successful event.

  Regards

  Steve Cooper.

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• October 2011

  Dear Katie,

  It was a huge success, we are all very pleased!While the party was going on, I have a lovely dinner at the restaurant. Fantastic food and the chocolates were a treat.

  My daughters' friends were terribly disappointed when we announced that party ends at 11:30 .

  All the hotel staff who attended to us, Kieran in particular were very attentive and caring.The two security guards also did a fantastic job- I could not ask for more!

  I received a lot of positive feedback from Joann's friends ie. great party venue, impressive hotel and friendly staff. All great for the hotel. Keep up the good work.!

  Thank you very much for all your help.

  Ofelia

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• 16th July 2011

  'Hi Katie,

  Thank you very much. Please pass on my thanks to Kieran and the rest of the staff at Beales. The party was a great success and many people commented on what a nice hotel it was. Having breakfast in the Salisbury Suite in the morning finished the event off very well too, so thank you for suggesting that.

  Best wishes

  Lee Robinson

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• 14th June 2011

  Dear Gemma,

  I wanted to thank you for all your help in arranging the Comet dinner last Friday. I particularly appreciated your cheerful patience in accommodating all our last minute changes !

  Please pass my thanks to Kieran too as he was so helpful and attentive during the event itself.

  With best wishes

  Sarah Bruce

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• June 2011

  Dear Gemma,

  Mike and I would like to thank you and the staff at Beales Hotel for helping to make our party so successful.

  We would particularly like to thank Kieran, Elliott, and Dan who were both professional and sociable to all our guests.

  We look forward to visiting the hotel again.

  Yours sincerely

  Mike and Debbie Goodwin

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• 27/12/10

  Hi Valerie,

  Thanks so much for all your help.

  We had a good time and I must say your staff were very helpful. The service was brilliant.

  Regards,
  Yemisi

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• 15th October 2010

  Hatfield Conservative association annual dinner

  Andrew,

  I’m not sure whether I ever thanked you for this email, but either way I wanted to write and say how grateful we were for the excellent service we received at Beales last Friday evening.

  This was our biggest Annual Dinner to date with 180 guests and the evening ran impeccably as far as I’m aware. And yes, even the mic system worked flawlessly. It was fantastic to have Karen and Tony there and I believe they had a good evening too.

  I can’t tell you how much your and Emma’s support is appreciated by me and Welwyn Hatfield Conservatives. It means a great deal to us and we’re incredibly grateful for everything that you do to help ensure these evenings run so successfully.

  Grant
  Rt. Hon Grant Shapps MP Welwyn

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• Hi Clare,

  Thanks for your email. I am in Portugal at the moment and not back in the uk for another week and have been here for 2 weeks.

  The party was lovely and we had a very good evening.

  Everyone was very happy with the hotel. There was also quite a few in the Ramada, travel lodge and premier inn but I think everyone agreed that Beales was tops!!

  Thanks for all your help with the booking.

  Kind regards

  Therese Procter
  Tesco Personnel Director - Retail Services and Strategy

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• I stayed at Beales for two nights on the 14th & 15th February and wish to congratulate Beales for providing a first class experience from beginning to end.

  The menu and standard of catering on Saturday night far exceeded my expectations and your staff worked hard and enthusiastically. I do not normally rush to send “well done” letters but on this occasion it is justified.

  I hope to find an excuse to stay with you again and thank you for a memorable weekend

  Yours sincerely
  Paul Stanton

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• I would like to thank everyone who organised the Christmas parties.
  We all thoroughly enjoyed our evening. Both the food and live band were excellent

  Yours sincerely
  Mrs Sylvia Lane

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• Dear Chris,
  On behalf of the Rotary Club of Potters Bar I would like to thank both you and your staff for the excellent service we received on Saturday 17th October at our 50th Anniversary Dinner.
  
  I will have no hesitation in recommending your hotel to friends and business associates for any function they may be considering in the future.
  
  Kind Regards
  Ron Gibson
  Chairman of Anniversary Committee

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• Dear Amy,

  I wanted to say a big thank you, to you, for organising a fantastic party on Saturday!

  The decor for both the room and the tables, DJ, food, service was - excellent and everyone really had a great time!

  Kieran and his banqueting team worked hard on the night and we all appreciated them.

  It has been a pleasure working with you Amy & I very much look forward to working with you again!

  Please also pass on my thanks to Chris Hall who assisted me with some last minute arrangements during the day on Saturday!

  Very best wishes, until the next time .....

  Laura Drake
  Managing Director
  IDL Marketing Ltd

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• To whom it may concern,

  I just wanted to send a note to say thank you to all the Beales Hotel staff for their support during our (PPD Inc.) last stay at the Beales from September 14-18, 2009.

  We had a large group staying at the hotel for a meeting at the hotel on the 15th and then off-site meetings the remainder of the week. Clare Markham was fantastic, during the reservations stage of planning for this tirp, and I just was someone to know how much we appreciated her assistance. She responded quickly, was flexible and patient, as we had to make many changes over a 2-week period. I did not hear of any errors with reservations, and everyone loved their hotel rooms. I would also like to thank Amy Tregidgo, who helped with scheduling the conference room on the 15th of September. Regardless, of my slow response on occassion, Amy ensured that we had a place to meet, and for that I am truly grateful. One last thank you goes to Linda Purton. During my last two visits to the Beale, Linda has always been so accommodating and sure to offer assistance in any way. Linda went so far as to make iced tea for those of us from Texas, which was greatly appreciated.

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• Dear Andrew

  Re: Fund Raising Dinner

  Beales Hotel Hatfield did us proud last night! Everything about the evening was very well organised; the room, seating; equipment needed etc. The menu was superb and the staff extremely efficient, discreet and helpful. We were especially impressed with Kieran who was in charge; he did everything possible to assist us in setting up and preparing the room from 4pm onwards. He remained completely focused on us and our needs and kept a careful watch over his team, leading by example. He's a gem!

  In the end we had 42 who sat down for the meal, over half being 'potential donors' (but obviously couples counting as one). When we added up all the one-off gifts; plus the Standing Orders (to include the giving for 1 year); plus the Gift Aid for the total; minus the hotel expenses, the amount raised comes to £7050.

  This only includes the figures for those who returned forms on the night - quite a few took the forms home to think about it.

  Added to that, we intend to write to all those who expressed an interest in becoming a Friend of Step but who could not come on the evening. We will send them the same forms and invite them to sign up also. There are a considerable number of people in this category - more than twice the number who came on the evening.

  Also, the event has now reaped a considerable data base for Friends of Step.

  So all in all, we are thankful to God for all that we have learned in organising this event; for all the new contacts we have made, and for the valuable finances which have been raised, and may hopefully still be raised, as a result of the Dinner.

  We are immensely grateful to you, Andrew, for your generosity and encouragement without which we might have given up halfway through this exercise!

  With all good wishes

  Christine Barron
  On behalf of STEP

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• Hi Amy,

  I just wanted to write and thank you for everything you did to help organise our event last week. The night was just as I had hoped and everything ran really smoothly. The food was delicious and the service was excellent. I can't fault anything and we were looked after exceptionally well all night. All the staff were helpful and polite and I'd appreciate it if you could pass on my thanks to them. Keiron was particularly great and made sure that everything ran smoothly and everyone had a great time.

  Thanks again for everything.
  Kind regards
  Lara

  Lara Hejazi
  Senior Communications Officer
  Hertfordshire Fire and Rescue Service

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• We had our wedding reception with you last August and decided to come back to celebrate our 1st Anniversary for 2009.

  We have held a couple of events with you as well as had many meals in the restaurant, and can't fault the service which you provide. The staff are very helpful and friendly which makes the experience all the more pleasurable!

  Please pass our compliments onto the chiefs, as the meals we had were fantastic!!! (Especially the desserts!)

  We look forward to coming back soon!

  Kind Regards
  Oria and Joseph Rylett

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• Dear Amy,
  As mentioned on the phone thanks to yourself and all the team for a spectacularly successful evening.

  All participants without exception loved the food, the venue and the quality of your hotel. Several said the next morning that they had never slept in such comfortable beds!

  The bar and catering staff at the event were charming.

  The room setup by Stephanie is shown in the attachment. What a gorgeous daughter we have to lay all this on for her mum!

  Very best wishes and thanks again

  Colin

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• Dear Amy,

  Thank you so much for all your help and hard work ensuring that my mum's 60th birthday was such a success. Everything went brillantly and we all had an amazing evening. You and Nathan are reall assets to the hotel

  Thanks again
  Stephanie

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• Dear Stacy and team

  Thank you so much for helping to make the party on Sunday evening such a resounding success. Your professional help and guidance in the lead up to Jared’s party and your hard work on the night really paid off – thank you.

  With best wishes and kind regards.

  Deanne & Howard

  Deanne Kayman

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• Dear Amy

  Re: function 14th april 2009, beales hotel

  Thank you for you for for your kind thoughts. Yesterday went very well and I am sure mum is looking down on us and being
  very proud of a good send off for her. I was very impressed with the function and the food was excellent and so was the service. As soon as I saw the function room it felt the right place to have this
  special occasion.
  

  Kind Regards
  Sue

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• Hi Stacy,

  Just thought I would drop you a line to say a very big thank you for an excellent surprise 40th birthday party for my husband. The venue is lovely and the food was delicious, I will definitely recommend the Beales Hotel.

  Thank you for all of your professional help it was much appreciated.

  Louise Doyle x

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• Dear Amy,

  Re: Birthday Party, Beales Hotel, 28th Feb 2009

  What can I say.... the night was everything we had hoped it would be. An excellent venue, fantastic DJ and food and wonderful service throughout.

  I'm particularly grateful to you for all your help in the run up and responding positively to however silly or strange the request seemed to be. All the guests commented on the great venue and being able to continue the party till 1 made all the difference for those travelling long distances.

  We'll certainly bear Beales in mind the next time we decide to celebrate. Please pass our thanks onto the whole Beales team.

  Regards,
  Andy

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• Dear Amy,

  Re: Stamford Hill Ladies Night, Beales Hotel, 28th Feb 09

  I hope you've recovered from your evening over-seeing our dinner arrangements. I was in the catering trade as a young man and I know how much hard work is involved.

  I thought the event went off extremely well, the service was excellent and the waiting staff were very polite and accommodating. Amy you were as ever ultra efficient and a pleasure to deal with.

  I will get feedback but this will filter in slowly over the next few weeks , having said that many guests were complimentary on the night. Amy thank you for you attention and assistance over the last few weeks in making Saturday a very enjoyable night. Kindest

  Regards
  John.

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• On behalf of the President and all the members of the Friern Barnet Lodge and the Guests, we thank you for all your advice and help in arranging the Ladies Night on the 19th April, it all seemed to fit in place so well. Would you also thank John Keane and his team who looked after us, in a very efficient and pleasant manner, it was commented on by all. The food was great, would you please congratulate The Chef and his team on a wonderful meal, a delight to enjoy.

  We will be booking again next year, will advise a date as soon as possible.

  Thank you all
  Les Fox Asst. Secretary

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• Dear Amy

  70th Birthday Party - November 15th 20008

  Thank you for your "after sales" service. Yes, the day went well. The young gentleman who was in overall charge conducted the proceedings in a very efficient manner (according to one of the guests who knows about these things!). Once she had told me what to look for, I could only agree. I think our main problem was the long delay between the reception phase and the eating phase. There could well have been a revolt amongst the sub-12 year olds but the parents were on top of it before it went nuclear!

  Feedback from everyone I have spoken to has been very positive, and I must thank you personally for your active attention to the details to ensure the event was a success. Please pass on my thanks to your team for ensuring it was day to remember.

  With best regards,
  David

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• Dear All

  I would like to thank for making our day so successful on Wednesday, it was such a lovely day and a great idea to have coffee in the main dining area and have access to the patio area.

  The food was superb everyone I spoke to thoroughly enjoyed it.

  I would also like to thank John - I did not see him when I left - just to say he was very attentive and gave us excellent service as did his staff.

  Thank you again

  Regards

  Joyce
  Inner Wheel Overseas Service Chairman

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• Dear Management and Staff

  Our reunion went very well and I was very pleased with the service which Beales provided. The room was set out well for the number of diners and the food and service were very good.

  Please pass on my thanks to the DJ for humouring us with early 80's music!
  I shall pass on my thoughts to Vicki Laing at RVC because I think that Beales is a very good venue for those wishing to meet up and re-visit the college at Hawkshead.

  Many thanks for all your help.

  Mark Spurdens.

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• (April 2008)

  Dear Management and Staff

  I just wanted to drop you a note following my party on Saturday night. What can I say.... it was great! I had a fabulous time and I believe all my friends and family did also. Certainly all the smiles and compliments seemed genuine!
  Please pass on my thanks to John who definitely provided a calm and dependable front all evening! Wonderful to know he was there to sort out some last minute and a few through-the-evening needs. And the rest of the staff who I was aware of almost invisbly managing food and drinks throughout the party.

  So many of my friends complimented the food... had I managed a morsel or two myself I'm sure I'd be able to add my praise but the role of hostess rather took over... it all looked wonderful, I can definitely say that! The hotel itself also received compliments for it's contemporary design... I have to say I was delighted that I found and booked Beales.

  Thank you again to the conference co-ordinator for sorting it all out for me, answering all my bothersome questions and ensuring that my 40th celebration ran smoothly.
  I will await the invoice of additional charges; by all means do e-mail it through to me and I will put a cheque in the post.

  All the best
  Jacqui

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• 8th March 2008

  BREAKFAST AT TIFFANY'S PARTY

  Thank you all so much for all the planning, organisation and service that we received at our Party on the 8th March

  This theme was never going to be a straightforward event to put on and you did this with the utmost amount of professionalism and care. You were not put off by the fact that we wanted "Breakfast" in the evening to fit in with the theme and we appreciate that this required a tremendous amount of organisation.

  We had the most wonderful time and would recommend your lovely venue and the services of your staff to everyone.

  Thank you again and very best wishes.

  Pat & Rob Wikner

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• Dear Management and Staff (July 07)

  We are writing to thank all your staff who looked after us so well on Saturday in the Buckland Suite.

  Our guests enjoyed themselves immensely and were impressed with the high standards that prevailed throughout the hotel.

  We would particularly like to thank the chef and his staff, who really excelled themselves with the impressive buffet which was enjoyed by all.

  Again many thanks to all who looked after us on an evening which will be remembered as an exceptional evening, for a very long time.

  Yours sincerely
  Mike and Barbara Huntley

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• The evening was a great success and everyone had a lovely time. John and his team were excellent and nothing was too much trouble. I'll definitely recommend the hotel to any of my friends who are looking for a party venue. Thanks again.

  Sandra Walsh

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• Thank you and the team at Beales for making our stay a pleasurable one (yet again). Nothing was too much trouble to the staff . I have had great feedback from all who attended saying how much they enjoyed the afternoon - I look forward to working with you again in the future. With best wishes

  Debra Parsall - HLTA Co-ordinator
  School Workforce Development

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• Thank you for a special evening on our 50th wedding anniversary was matched by the entire team at beales hotel, what a magnificent room the Salisbury Suite is, can it get any better

  Mavis and John Hendricks

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• A fantastic dinner dance, a night capped by fantastic service, food and most of all a great venue

  Homebuilders UK

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• Many compliments were paid by the guests on the food, menu and service, congratulations to the chef and all the staff.

  Friern Barnet Lodge

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• The room and table setting looked perfect and right from the time of arrival until we left, Daniel and his team could not have been more helpful and pleasant.

  District Inner Wheel

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• Many thanks for last nights superb evening, including dinner, bar, service and the meeting-room. nothing could be faulted, and everyone thoroughly enjoyed it.

  The Catenian Association

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• Fantastic dinner party, all our clients were impressed with the hotel, food and wine. The staff were brilliant providing discreet but efficient service. Thanks to all involved.

  T-Mobile

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Simchas:

• March 2013

  Hi Katie,

  Wanted to say a massive thank you to you and your team to help make Alex's Barmitzvah party a real party to remember. Nothing was too much trouble, and everything was fantastic, everyone had a great time and commented on how lovely and helpful the staff were. We really did take over the hotel including the car park with the kids entertainment outside! Felt like it was our hotel for the day! I will miss not coming in and seeing everyone - trying to think of a reason to have another party there!

  I would recommend your venue to anyone wanting to make a function. The food, the staff, the décor, the setting, the parking - all perfect.

  Thanks again

  Karen Goldberg

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• February 2013

  Dear Katie,

  Thank you so much for the care, attention and excellent service we received in arranging our daughter’s Bat Mitzvah party. From the initial planning meeting, through to the menu tasting and final meeting your friendly faultless communications and attention to detail resulted in the evening being a great success and a memory to cherish forever. Our friends and family are still saying what a wonderful evening they had and what a perfect venue we all enjoyed for our Simcha. We would highly recommend Beales of Hatfield to anyone for their special occasion.

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• January 2013

  Sam Fidler - BM

  Hi Katie

  Both of the bar mitzvah parties went really well and our guests really enjoyed the food and service at the hotel.

  Please pass on our thanks to all involved, your staff were all very helpful.

  Kind Regards
  Laura
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• February 2012

  Dear Katie

  I am sorry it has taken so long to get back to you regarding our function. I hope you are well.

  Thank you so much for all your help in ensuring our B’nei Mitzvah for Benjaminand Ella went so smoothly. We received many comments from our guests on the high quality of the food and the efficient and unobtrusive service provided by your staff. The food was delicious and very well presented and all your staff were helpful . We really had a perfect evening and could not fault it in any way.

  Some guests even said it was the best party they had ever been to ( and that is from people who have probably been to too many of these occasions!)

  Your patience and flexibility were greatly appreciated, especially because of our large numbers and numbers of children. There was more than enough space for everyone and it was the perfect venue.
  

  Many thanks to you and your team

  Regards

  Natasha Deitsch

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• 24th October 2010

  Kieran,

  I am sure that Charlotte and Jonathan will express their appreciation about their wedding when they return from their honeymoon.

  From our perspective, my wife and I want to say how much we appreciated the way in which the wedding arrangements were handled by the Hotel. I know that there have been a couple of changes in personnel since Charlotte first contacted the Hotel but have to say that the people involved have always been friendly, helpful and professional.

  On the day itself, you conducted the wedding event itself, from the reception through the meal and for the rest of the evening, in the same manner i.e. friendly, helpful and professional.

  All of the staff provided an excellent service; we were particularly impressed with the speed and efficiency shown when providing an alternative starter and main vegetarian meal for two of our guests; also the way in which the waitress waited to take away the packaging from the kosher meals.

  We are continuing to get feedback from our guests, all of it very positive and very impressed with the Hotel.

  Thanks and very best wishes.

  Laurie Lichman

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• Sunday 6th June

  Dear All,

  I’m pleased to report that my client Stacy Green (mother of Elissa for Sunday’s Bat Mitzvah function) has advised she’d been very happy with the hotel & how the function had ran.

  Thank you to all of those who’d been on hand yesterday to oversee the arrangements with the outside caterer. Stacy is sure we had left a lasting impression with other guests which is fantastic.

  Regards,

  Amy Tregidgo
  Meetings & Events Sales Coordinator

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• Hi Amy/Kieran

  I just thought I would drop you a line, to say how delighted we were with how Sunday went.

  You, Kieran and the whole team were very obliging and it was an absolute pleasure working with you all . Thank you for being so willing and pleasant to deal at every moment of the schedule and for ensuring the evening's complete success.

  Please also pass on our thanks to the chef, who produced a mouthwaterinly delicious feast!

  Warm Regards
  Carol Shama

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• Dear Stacy,
  I know that we spoke on the phone yesterday but I also wanted to send you an email just to thank you for all of your hard work in making Charlie’s Bar-mitzvah such an amazing success.

  We had a fabulous evening. Everything ran like clockwork, the room looked fabulous and the food was delicious and many, many of our guests commented on how terrific it was.

  It was a pleasure dealing with you. You were really efficient and particularly patient, putting up with my many phone calls, particularly in the last few days before the event, putting my mind at rest each time.

  We will certainly be recommending the hotel as an ideal venue to friends looking for a perfect place for their functions.

  We wish you all the best of birth of your baby and thank you again for helping make our whole weekend so memorable.

  Regards,
  Bett Demby

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• Hi Stacy

  Just wanted to say a big thank you to John and his team and everyone in the kitchen for all their hard work on Sunday. The Batmitzvah went really well and we have received dozens of compliments on the party atmosphere, food and the venue. I wouldn’t be surprised if some of our friends decided to hold their functions at Beales.

  Kind regards
  Hilary and Geoff Chaplin

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• Hi All

  Re: Prince function on Saturday 10th January 2009

  I have just received a phone call from Sharon Prince who had her son's Bar mitzvah here on Saturday 10th January. She said everything was perfect, all her guests have been calling her saying how wonderful the evening was.
  Sharon has asked me pass on her thanks to John for looking after them so well, also Mike, the food was perfect. She will be sending a letter in to thank everyone.

  Thank you
  Stacy

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• Thanks, never got to thank you personally for the Batmitzvah of Jessica, we really had a great day, thanks to your hard work Warmest Wishes

  Jonathan

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Proms:

• July 2012
  Morning Akasha

  Thanks for this we had a great time, the boys and girls thoroughly enjoyed the evening and were impressed with the venue. Please pass on my thanks to all the staff involved they were very helpful and supportive.

  Shaun
  Verulam School

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• June 2012

  RE: Friday Evening

  Hi Akasha

  Friday was a resounding success. the students had a wonderful time. I would like to thank you and all the staff at Beals, who helped make it a success.

  Look forward to liaising with you next year.

  Kind regards

  Jane Telot
  Year 11 Manager
  The Compton School

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• June 2012

  RE: Beales Hotel

  Dear Katie,

  Everything went perfectly last night, thank you so much for the evening, all of the staff were incredibly friendly and helpful and we all really enjoyed the meal.

  Thank you for organising the evening for us, we really appreciate it!

  Hope you are well,

  Rosie

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Restaurant:

• September 2012

  Good morning Chris, sorry to email you out the blue, but I just wanted to point out a member of staff that was brilliant during our evening.

  I was at the Outsidein restaurant on Saturday night (15th September) for my parents 40th wedding anniversary.

  We booked a table for 14 people and were told it might be a bit difficult.
  I then received a call from Alex, your restaurant manager, who explained that the table would be fine and we could decorate the table beforehand.

  On the night, Alex introduced himself to me straight away and explained that although there was a bar mitzvah for 160 people and another party, it would not interfere with our evening – he was right. Despite having 14 people all barking orders at him he was smiling throughout, was happy to bring the cake out and more than helpful during the whole evening.

  As were all the other staff including the lady on reception, the gentleman behind the bar and our waiter (I’m sorry, I can’t recall their names). And I’m sure they had more than enough on their plate with two other events on the evening.

  My parents had a great evening, as did all their guests and it wouldn’t have been possible without Alex and his staff.

  Your staff helped make the evening special for my parents and I just wanted to let you know that you’ve got a great team on your hands (I’m sure you’re aware).

  Thanks again Chris and I’m sure we’ll be back again soon, although on a smaller table.

  Kindest regards
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• August 2012

  Dear Andrew,

  Susan and I had dinner in the Outside In restaurant last Saturday night, and were very pleased with everything.

  It was great to see the restaurant filled with people and buzzing. Considering that there was another private dinner for 14 people on at the same time, the service might have been slow, but it wasn't, there was no excessive delay at all.

  Kieran was doing a great job, running the restaurant efficiently and using excellent social skills on the customers. The food at Beale's Hotel is always stylishly presented and well cooked, and this was no exception. The cheesecake was outstanding.

  It is good to read the latest Trip advisor reports, too, which are rightly very enthusiastic.

  Well done the Beales Hotel team!
  Trevor back to top

• 2/9/11

  Dear Mr Hall,

  I just had to e-mail you to say that I went to your restaurant Outsidein yesterday for lunch with my husband. I wanted to say just how much we enjoyed the whole experience and the food was absolutely fantastic!!The presentation is such that it seems a shame to eat it!! I must also say the service was impeccable and very friendly. Our server, Anna, was extremely helpful, efficient and very sociable. We don't often go out to lunch during the week, as we both work, but we had purchased a Travelzoo voucher for my birthday and I must say having experienced your level of service I will definitely take the opportunity to purchase any vouchers they do for Beales - either overnight in the hotel or the restaurant - in the future.

  Thank you all again for a wonderful afternoon. I look forward to visiting you again soon.

  Ellen Lee (Mrs)

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• 10th May 2010

  Hi Valerie,

  Apologies for the late reply.

  We had a wonderful time :)
  Thank you so much for all your help.
  
  Warmest regards,

  Cindy Evans

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• Hi,

  I’ve just eaten at the restaurant in your Hatfield hotel and…. . wow!

  As something of a ‘foodie’, this is some of the best food I’ve eaten out for some time. I had the pigeon breast (sublime), pork belly (a touch salty for my taste, but marvellous all the same), cheese (a good complimentary selection) then, couldn’t resist going with a dessert, having the sticky toffee pudding (a great presentation of the modern classic). Please pass on my compliments to the chef and the staff, who provided excellent service of this great food.

  Regards,

  Alan

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• Hi Amy

  Re: Fathers Day

  Just a quick note to say how much we enjoyed our lunch yesterday, my dad is very hard to please and he was impressed! I personally always look forward to the petit fours! We were looked after extremely well so please say thank you to everyone for me. I am coming to a Chamber lunch at Beales tomorrow so am being spoilt twice in one week, With best wishes Annie HawkinsAnnie Hawkins

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• Dear Sir,

  I would just like to commend your staff at Hatfield having enjoyed a Tea for my Wife's Birthday on Sat. 28th March.

  When organising this a few weeks ago, I was impressed with Reception, then with Linda Purton who looked after me whilst Amy was with another client, and who I knew from my firm's dealings at the old BriggensHotel, and particularly with Amy Tregidgo.

  My Wife thoroughly enjoyed the afternoon, as did all the other Guests, and the setting and food etc. were really first class.

  We also lunched at West Lodge on Fri. 27th, and the new restaurant is certainly first class, as was the food.

  Please pass on my thanks to all who made Sat. a really happy occasion.

  Yours sincerely,
  David Wilson.

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Outstanding Service :

• May 2012

  Dear Sir,
  

  I feel I must write to you about your Beales Hatfield hotel.

  I have stayed in the hotel many times over the last few years and had a pleasant stay on each occasion. Recently however I intended to stay there again but, due to a mix-up (not your hotel's) could not.

  However your manager in Beales, Mr. Hall, was extremely helpful and went out of his way to assist us in getting accommodation in your West lodge location at very short notice.

  I know that people can be quick to complain and I also feel it is even more important to highlight excellent service - hence this email.

  Mr. Hall's professionalism, assistance and good humoured nature was an absolute pleasure to encounter and I will not only be a loyal customer to Beales Hatfield in the future but also ensure to recommend it to any colleagues or friends who are going to stay in or around London.

  Yours sincerely

  Geraldine Maguire

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• April 2012

  Congratulations on the politeness and efficiency of your front desk reception.

  Dear Mr Hall,

  I’d just like to express my admiration for your front desk reception staff who helped me with an enquiry this morning. The staff member in question was called “Lisa” and displayed a real customer service orientated manner. To be able to convey the feeling that she is committed to caring for guests needs from over the phone demonstrates her competence and pride in working for Beales.

  Please extend my praise to you team.

  Many thanks,

  Jo Sawyer
  Global Head COM
  Novartis Pharma AG

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• September 2011

  Dear Mr Beale

  I thought it would be appropriate to let you know that we found your Manager, Linda Purton, particularly helpful to us when we stayed in you Hatfield hotel last week.

  My wife and I stayed there whilst we attended our daughter’s wedding. A number of other family members also stayed because they were attending the same event.

  Linda was both helpful and efficient. I will be sure to make this known to my friends and family members for the future.

  Kind regards

  Dr. Bob Allen

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• 30/12/10

  Hi Valerie

  Many thanks for your email. I have heard from Katie and I am now in contact with her. I am glad you have not left altogether and working two days sounds fantastic, I am very envious!

  I would like to thank you for all your help in the past with our meetings and the very professional support you gave me on all matters. I wish you well for the coming year.

  Warm regards,

  Sylvie

  Sylvia Emmerson
  PA to Pat Smith, CEO
  East of England IDB

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• Good Afternoon Chris,

  Re: Linda Purton - guest services manager

  I was running a training course on behalf of T-Mobile at your Hatfield hotel on Thursday the 12th February and I would like to point out the excellent service I received from Linda during the day.

  There was a problem to start with in that the heating had broken in the room allocated, which would have been very uncomfortable for my delegates as it was so cold. Linda provided a solution by working around other guests and providing an alternate room (Oaklands).

  Linda was happy to move screens, refreshments and anything else I required around as needed and nothing was too much trouble. This has ensured that (when I have the budget) I will be carrying out more sessions at your hotel in the future. Please pass my thanks on to Linda.

  Kind regards
  Rick Warren
  Field Marketing Training Manager
  T-Mobile UK

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• Dear Sir,

  I stayed at your hotel the night of 19th September 08, booked in by my son-in law, Mr Baras Mast-Ingle.

  I had been having some neck discomfort at that time and had even had physiotherapy. I had a wonderful nights sleep at the hotel and the pillow was unbelievably comfortable, so much so that I wrote a note and made enquiries at the reception desk as to where I could obtain one.

  The receptionist thought it may have been John Lewis though this was not so as I went there to ask. In fact you may be interested to know that someone else had just called in to the store to ask the same question, also from your hotel.

  Once home I telephoned to see if I could progress with my enquiries. Your Guest Service Manager, Linda, contacted me. What a lovely person she is! She took my request seriously and is doing her utmost to track down the supplier so that I can contact them in order to buy a pillow.

  This lady has a responsible position within your team and must be very busy. My request is small and unimportant in the scheme of things. I felt that I should draw attention to her and thank her for her pleasant manner and actually taking the trouble to follow up.

  Yours sincerely
  Mrs Patricia M Sharp

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• I would just like to write to say how extremely grateful I was on Wednesday morning with the concern that was shown towards my daughter by your guest services manager Linda Purton.
  My daughter had been involved in an accident outside your hotel, when she was brought inside by one of your guests. As I understand from my daughter, Linda dealt with the situation in a very efficient and sympathetic way. When I arrived she met me in the car park, and briefed me as to what had happened, which was reassuring to a rather frantic Mother.

  I hope that you will pass on our thanks to her. We did try to see her on Thursday, but she had unfortunately left for the day. I have to say that I feel she was a good example to your Hotel, and if this is how non guests of the hotel are treated, then it would lead me to believe that any function or event held here would be given the utmost care and attention.

  Please pass on our best wishes to Linda, and we hope that she likes the flowers which is to thank her for her kindness.

  Regards
  Julia Ellis-Hall and Kirsty
  (the driver!!)

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Special Events:

• February 2012

  Hi Gemma

  I just wanted to say a massive thank you for yesterday’s wedding fayre. To be honest, I came along expecting very little because of the short amount of time you had to arrange it all! But I was really delighted with the turn out and it was organised so much better on the day than most of the shows I’ve ever been to! Please say thanks to all of the staff. And to top it off, I’ve just had a call from a couple who I am meeting up with on Friday

  Thanks again.

  Neal Houghton
  +44 (0) 7947 467 291
  +353 (0) 86 041 8972
  www.nehweddingphotography.com

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Christmas:

• January 2013

  Hi Grant

  Thank you very much for your order placed with us today.
  I will get the paperwork raised and pass to an engineer as soon as possible.
  Thank you for your continued business.

  My son had his Christmas party at Beales and had a brilliant time, his words were ‘their hotel is amazing!’

  Regards

  Sharon Cooper – Office Manager
  T. & J. Fire

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• December 2011

  Tonight at Beales

  Hi Katie

  Just to say all went really well last night so thanks once again for your help in organising everything

  Everyone said it was our best event ever! Have a wonderful and relaxing Christmas and I'll be in touch soon about booking for 2013!

  Lisa

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• December 2011

  GP Dinner

  Hi Katie

  Just a quick note to say thank you to all the staff for a lovely evening as usual.

  Barbara Hanak

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• December 2011

  Waitrose Christmas Party

  Afternoon Gemma,

  I just wanted to say thank you for Saturday night, all seemed to enjoy themselves. The food was good and the room looked great! Please say thank you to Kieran for me and also to the band..... they were fab!

  Kind Regards
  Yve

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• December 2011

  Hi Gemma

  I just like to thank you for organising our Christmas Party. It all went very smoothy and everyone had a great time.

  We liked the table decorations. The food was good, and we had more than enough people to fill the room.

  I'd also like to commend young lady who was our hostess for the evening, was very polite and helpful. Can't remember her name though.

  Thanks once again.

  Mike

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• December 2011
  Star Cargo - 3 December

  Dear Katie

  Please can you pass on our thanks to Akasha for doing such a good job for our function on Saturday night. She was very helpful and thanks to her the evening ran very smoothly.

  Kind regards

  Deborah Wild
  PA to J G James, Chairman

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• December 2011

  RE: Diamond Build Christmas party

  Hi Katie

  Yes really well thanks – so happy that the Christmas party is over for another year J

  The party was a complete success – lots of very positive comments today.

  Please thank all of the staff on our behalf for making this happen and obviously yourself.

  Yes the complimentary bedroom is fine to go to Mrs. Janet Gray – she is the Chairman’s wife so can’t argue with that one although I would have love to stay for free J

  Would you please pencil us in for the same Friday next year if it is not too early? It is not definite that we will be able to host another Christmas party next year but hopefully we will.

  Once again thank you for all of your help.

  Kind regards

  Sarah Grostate
  Chairman & Managing Director PA

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• 31/12/10

  Mr Hall,

  Good afternoon and happy new year to you. We attended the New Year’s Eve event on Friday at the hotel and I wanted to feedback how much we enjoyed it. We were a party of four and all stayed in the hotel and were most impressed. At the risk of sounding rather over-enthusiastic, the champagne reception was a great start to the evening, the meal was delicious, well presented & well timed and we found your team to be helpful & courteous throughout. I particularly liked the black, white and silver colour scheme on the tables. We enjoyed the entertainment - even the more shy members of our party danced all evening.

  We all agreed that it had been a great choice and we’ll definitely consider coming along to such an event at the hotel again. Please pass on our thanks to your team who all worked so hard that evening (and presumably over the festive season) I hope they were able to take a well earned break over the weekend too.

  Thanks and kind regards

  Rachel Day
  Financial Controller
  lewissilkin

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• 17th Dec 2010

  Hi Valerie

  Just to let you know that all from Canada Life had a great evening. Band were great.

  Have a lovely Christmas and New Year.

  Regards

  Sheila

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• 10th Dec 2010

  Hi Gemma

  I just wanted to feedback to you on our party night booking in the Buckland Suite on 10 December. The food was lovely and the service was great – we particularly liked the nameplate idea with the menu choices in letters to help the waiting staff. It really speeded up getting meals served quickly and efficiently to everyone – well done!! All the staff were friendly and helpful – even the bar staff who did seem to get a bit overwhelmed at times!! The band were excellent and we were all up dancing. All in all we had an fantastic evening and thoroughly enjoyed ourselves – please pass on our thanks to the team there for doing such a great job.

  Have a wonderful Christmas and a happy New Year.

  Kind regards,
  Teena Bradbury
  Lead Administrator, PDGC Welwyn
  Roche Products Ltd

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• 10th Dec 2010

  Hi Valerie

  Party was a huge success, thank you to you and to all of your team. Every staff member was an absolute pleasure to work with, especially the guy who was in charge of the meals being served, I'm sorry but I can't remember his name.

  It worked so well in fact, that if we can book at the same deal at the same price for 2011 we will make the booking and pay a deposit for 50 people today.

  The date we would like in 2011 is Thursday 15th December.

  Let me know what you think.

  Jo Burgess
  PA to Directors
  TRMG Ltd

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• 5th Dec 2010

  Hi Valerie

  I picked up the camera case last night – thank you.

  Please can you pass on our thanks to Nathan. He was brilliant on the night looking after us every step of the way.

  Kind regards

  Sarah Grostate
  Chairman & Managing Director PA
  Diamond Build Ltd

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• Friday 18th December 2009

  Dear Chris,

  On behalf of all attendees of London Underground to the Christmas Party on Friday 18th December 2009, may I take this opportunity in thanking you and your staff for an excellent evening of providing food, entertainment and bar staff facilities. Everyone I have spoken to since Friday made several comments on how good the food and entertainment was and your staff being very helpful throughout the course of the evening and breakfast the following morning.

  Although I have copied my colleague Tony Birrell into this email I will be discussing with him when we meet up at work the probability of our returning to you next year which is likely to be Friday 17th December 2010 (subject to confirmation).

  Once again thank you and your staff for a really enjoyable evening - the layout and decor of the tables was truly remarkable and the band was really fantastic throughout the evening.

  Yours sincerely,

  Jim

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• Dear All,

  I’ve spoken with both Kirsty Stocks at Bounty (private party in buckland / Thurs 17th Dec), and Emma Taylor at Mitsubishi (private party in salisbury / Fri 18th Dec) today.

  Both of whom have raved about the food served for their parties (guests who had attended the Bounty party last year noticed significant changes and enjoyed their meals very much), and were also very pleased with the entertainment provided by all smarts.

  Thank you to all involved and hopefully we can welcome Bounty back for the third year running.

  Regards,

  Amy

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• I would like to just drop a line to you thanking you for a very enjoyable xmas party . Good food , good music and great company. A special thanks to Matt for doing all the arrangements. To all, it was very much appreciated

  Many Thanks

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• Hi Amy

  Re: Sidel Christmas party

  Thanks for all your help with our Christmas party.

  Everyone had a really good time - band is really good - can see why you had them back from last year.

  Thanks again
  Tricia

  PATRICIA YOUNGER
  Sidel Group
  Market Operations

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• Mike and I, would like to say thank you for giving us fantastic evening. We really enjoyed ourselves. I hope you are all feeling better than Mike and I. Lots of drinking and lack of sleep is not a good combination (plus working today).

  Happy Christmas to you all.

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• Can I take this opportunity to thank you for the excellent organisation of the function last night. A number of the customers have thanked us for the invite and praised the organisation. I think the venue, meal and entertainment all worked. I hope your head is better than most people I saw at breakfast!

  Regards
  Danny
  ISG Technology

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• Hi Amy,
  Just wanted to say a big thank you to you, your team & the Funk Monkeys for the Christmas party you put on for us last Thursday. All that attended had a great time and we have had quite a few emails from our colleagues and customers alike who all enjoyed themselves, some including myself lasted until 5:30 the following morning.

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• Thank you for your help in making this an easy function to put on and a successful Christmas party. These things can become a bit of a chore & challenge to set up with constant changes, but you took most of this away from us and made it a pleasure to organise as well as to attend.

  We will be in contact a bit earlier next year as we will be looking to come to Beales for Christmas 2009 and I have a feeling more may want to attend.

  Can you please also pass my thanks onto the band as they were great. They had people on the dance floor all night which is a challenge in itself. Particularly good when the singer took to the dance floor whilst singing. Thanks again and look forward to seeing you again next year.

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• Dear Management and Staff

  I am writing to express my appreciation for the performance of two of your staff.

  Firstly, Julie Penrose with whom I dealt to arrange a "Christmas" party on 14th December 07. I found Julie a very charismatic young lady who couldn't have been more helpful and efficient on all occasions when we made contact.

  Secondly Daniel, who was in charge during the actual evening, was very courteous and helpful and appeared to ensure that everything ran smoothly.

  My compliments on your staff appointments in both cases.

  Yours sincerely
  John Hart

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• Party Night 7th December 2007 - Bishops Suite

  Food:
  Very good and well presented. Not too little or too much

  Service:
  Excellent & very attentive - nothing too much trouble - well organised

  Music/DJ:
  Just right balance of music and volume for good atmosphere. Not too loud for chatting.

  Joede well done, nice of you to be there to say hello. Please tell all concerned thanks for a very good evening.

  Dennis Chandler.

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• Hi (Dec 07)

  I just wanted to drop you a quick line and mention what a great night my party and I had on Friday. The service was excellent and could not have been more attentive, the food was also exceptional.

  The band were excellent and very considerate by informing us before they started that it would get quite noisy by our table! Very thoughtful although I don't think we sat down all night as the music was brilliant.

  We will be back next year and will definitely recommend.

  Kind Regards
  Karan Flack

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• Dec 07

  I just had to write and thank you for a wonderful evening my staff and myself had on Friday 7th Dec. Everyone commented on the lovely food, great atmosphere, brilliant venue and brilliant night.

  As everyone was pleased how would I go about booking for Christmas 2008. It would be for more people this time as the ones that missed out want to come this time. I look forward to hearing from you soon and wish you and your staff a Merry Christmas.

  Lisa

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• Just wanted to say we had a fantastic time last night, lots of people have commented that it was the best christmas party they'd ever been to at Cereal Partners, so thanks so much. Please pass on my thanks especially to John and Dan, they did a fantastic job, and of course all the bar and kitchen staff and waitresses. Thanks again,

  Lucie Ellis
  Assistant Brand Manager - Shreddies

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• Just a quick note to thank you and your team on behalf of myself and other Nokia finance team members for providing an excellent and efficiently served Christmas lunch yesterday. None of us would have any hesitation in recommending Beales to any of our colleagues and friends.

  Thanks & regards
  Alan

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• I just wanted to write and say a big thank you for last night. The hotel was beautifully decorated, the food was excellent and the service was amazing.

  I’ve had a number of compliments today from employees regarding the above so I just wanted to extend my thanks to you and the team. In particular, I would like to pass my thanks to Dan - the same great service as last year.

  Regards

  Kelly Richardson
  Human Resources, EMEA and Asia Pacific
  Serena Software Europe Ltd

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• Just wanted to say thanks for your help. the party on Thursday was a great success. I would like to say a special thanks to Matt. He made himself known as soon as we arrived, he continually checked that everything was running smoothly and he was always on hand. He was professional, friendly and accommodating and a huge help on the night.

  Please pass on our thanks
  Kerry

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• Had to let you know what a fabulous time we had at the New year's Eve dinner dance. The food was superb - captured beef and sweet on camera. The band was brilliant. Please convey thanks to Management and staff who worked so hard. Have spoken to Eleanor, John, Anne and Josette on our table who said what a great time they had and roll on 2008 till the next one. Audrey at work was also full of praise and has even got more people interested in coming next year. - looks as if it will turn into a yearly event for us. Well done.

  Jean Field
  Dinner - 4/1/08

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• Thankyou and your staff for christmas day 2007.me and my family go out every christmas day for dinner and yours was the best.Please inform us about this years christmas dinner 2008 as we would like to book with you again

  Many thanks
  Andy Bisby

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• Just a note to thank you so very much for all the arrangements which were absolutely perfect. We are most grateful. Please could you also pass on my comments to John and the serving staff who were most efficient - nothing was too much trouble - and also of course to the Chef and the kitchen staff. The food was excellent - and |I have received nothing but compliments. Once again many thanks.

  Daphne Francis
  New Year's Eve

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• Dear Julie,

  Thank you so much for sending the Hotel brochure to us, so that I could book for your New Year offer of Dinner and stay over. We were a party of 6, and it was absolutely wonderful. We had one of our best N.Y's evening ever - we could not fault any of the 2 days, from the reception drinks, and then the food for the meal was simply delicious. The band was highly entertaining, and service was excellent - following morning for breakfast too. Please pass on our thanks to the management -

  Barbara Herman.

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• Just a quick note to say thank you for a good event – we had a great time - the food was excellent and the band was fun. Unfortunately the evening seemed to go far too quickly – it was well organised – so please pass my thanks to everyone who made the event such a good one.

  I’ll be back at Beales next Tuesday as we have departmental meeting arranged for the day – that has been organised by Katherine Allman who is one of my team – so perhaps we will be able to meet up.

  Kind regards

  Julie Cooper
  Communications Manager

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• I wanted to say a huge thank you for all your help and hard work for our Christmas Party. It was a great evening and all staff thoroughly enjoyed themselves. I hope you have a lovely Christmas and a Happy New Year!Thank you again for a special evening.

  Kind regards

  Nicola

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• On behalf of the School of Aerospace, Automotive and Design Engineering I would like to thank all the restaurant team at Beales, for such a lovely lunch on Monday, 17th December 2007. The food was delicious and the staff made a lot of effort to ensure that our Christmas celebrations went smoothly.

  Please can you include me on your mailing list so that we hear of forthcoming events at Beales.
  Have a good Christmas and New Year.

  Kind regards,

  Suzannah Waldrum
  School Secretary
  School of Aerospace, Automotive and Design Engineering

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• December 2007

  Just a note to say 'thank you' to all involved in the Party Night we attended last Friday. We could not fault the organisation, the service, the food and the music, and a good time was had by all. Congratulations to all involved, you appear to have an excellent team. Hope to see you again next Christmas.

  With grateful thanks

  Valerie Fisher
  Herts Partnership FT

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Funerals:

• March 2013

  Dear Sir

  My wife and I are very pleased that we chose Beales Hotel as the venue for our after-funeral reception. The room was just right, the food good and plentiful and your staff made us more than welcome by their demeanour and service.

  Please thank them all on our behalf for making an unhappy day go without a hitch. We shall certainly recommend your hotel to others and use it ourselves now that we know that we have such a gem on our doorstep.

  Yours faithfully

  Tony Drew

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